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TCIV+ Software Upgrade: Difference between revisions

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This article describes how to upgrade the software of the Turbine TCIV+ series via the '''web interface''' of the station. This process is best suited for upgrading only a few stations.  
This article describes how to upgrade the software of Zenitel Devices and IP Speakers via the '''web interface''' of the device.  


This article is applicable to the following devices: [[TCIV-2+]], [[TCIV-3+]], [[TCIV-5+]], [[TCIV-6+]] and [[TKIV+]]
This procedure is applicable to the devices based on the following technology:
* [[Zenitel Devices based on iMX6|Devices based on the iMX6 processor]]
* [[Zenitel Devices based on iMX8|Devices based on the iiMX8 processor]]
* [[Zenitel Devices based on iMX8M Nano|Devices based on the iMX8M Nano processor]]
* [[Zenitel Display Series]]


If you want to upgrade Turbine station models TCIV or TCIS go to [[Turbine_Software_Upgrade|Turbine Software Upgrade]]
{{note|There are separate Upgrade procedures for:
 
* [[Turbine_Software_Upgrade|Non-video Zenitel Devices and IP Speakers V1]]
{{Note|For mass upgrade of stations it is recommended to use the [[IMT|VS-IMT]] tool, see the article [[VS-IMT Upgrade Stations]].}}
* The first generation of IP devices from Zenitel [[INCA Station Software upgrade|INCA IP stations (Now obsolete).]]''
}}
{{Note|For mass upgrade of devices it is recommended to use the [[IMT|VS-IMT]] tool, see the article [[IMT - Discover & Upgrade]].}}


== Upgrade procedure ==
== Upgrade procedure ==
# Download the '''[https://wikitest.zenitel.com/wiki/Downloads#Stations_and_Devices|software package ]''' and store the files in a folder on your PC.
# [[Downloads#Stations_and_Devices|Download the relevant software image]] and store the file in a folder on your laptop.
# [[Logging into an IP Station|Log on to the Turbine Station]] web interface. Default login credentials are '''admin''' and '''alphaadmin'''. Select '''Station Administration''' > '''Manual Upgrade'''
# [[Logging into an IP Station|Log on to the device]] web interface. Default login credentials are '''admin''' and '''alphaadmin'''. Select '''Station Administration''' > '''Manual Upgrade'''
# Drag and drop the software packaged in the '''Software Update''' window. Alternatively, you can click inside the Software Update window and browse for the file. The software package will be uploaded. The time it takes to upload will depend on the network connection.
# Drag and drop the image file in to the '''Software Update''' window. Alternatively, you can click inside the Software Update window and browse for the file. The software image will be uploaded.
# After the software package is uploaded to the station, the same will be used to upgrade the station
# After the software image is uploaded to the device, the installation of the image will start
# When the upgrade process is finished, the station will be rebooted
# When the upgrade process is finished, the device will reboot




[[File:Tciv+ upgrade1.png|thumb|left|700px|Software upgrade]]
[[File:TCIV+ upgrade2.PNG|thumb|left|700px|Software upgrade]]
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== Dual partitions ==
== Dual partitions ==
These devices comes with Dual Partitions, which allows for:
The devices covered by this article comes with Dual Partitions, which allows for:
* Software upgrade in IPv6 network
* Software upgrade in IPv6 network
* Software upgrade when device is using 802.1X authentication
* Software upgrade when device is using 802.1X authentication
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The two partitions are called A and B. The information page shows which one is currently active:
The two partitions are called A and B. The information page shows which one is currently active:


[[File:Turbine PartitionInfo.PNG|thumb|left|500px|'''Main''' > '''Information''' shows which of the two partitions that is currently active]]
[[File:Turbine PartitionInfo.PNG|thumb|left|700px|'''Main''' > '''Information''' shows which of the two partitions that is currently active]]
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If for some reason the newly updated partition doesn't work properly, it is possible to roll back to the other partition:
If for some reason the newly updated partition doesn't work properly, it is possible to roll back to the other partition:


[[File:Turbine Rollback.PNG|thumb|left|500px|Rollback to the other partition]]
[[File:Turbine Rollback.PNG|thumb|left|700px|Rollback to the other partition]]
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[[Category: Turbine - Restore Factory Defaults and Software Upgrade]]
[[Category: Turbine - Restore Factory Defaults and Software Upgrade]]

Latest revision as of 15:46, 31 March 2025

AEIS.png

This article describes how to upgrade the software of Zenitel Devices and IP Speakers via the web interface of the device.

This procedure is applicable to the devices based on the following technology:

Note icon There are separate Upgrade procedures for:


Note icon For mass upgrade of devices it is recommended to use the VS-IMT tool, see the article IMT - Discover & Upgrade.


Upgrade procedure

  1. Download the relevant software image and store the file in a folder on your laptop.
  2. Log on to the device web interface. Default login credentials are admin and alphaadmin. Select Station Administration > Manual Upgrade
  3. Drag and drop the image file in to the Software Update window. Alternatively, you can click inside the Software Update window and browse for the file. The software image will be uploaded.
  4. After the software image is uploaded to the device, the installation of the image will start
  5. When the upgrade process is finished, the device will reboot


Software upgrade



Dual partitions

The devices covered by this article comes with Dual Partitions, which allows for:

  • Software upgrade in IPv6 network
  • Software upgrade when device is using 802.1X authentication

The two partitions are called A and B. The information page shows which one is currently active:

Main > Information shows which of the two partitions that is currently active



When upgrading the firmware, the partition which is currently not in use will be updated. When the update is finished, the device will restart using the newly updated partition.

If for some reason the newly updated partition doesn't work properly, it is possible to roll back to the other partition:

Rollback to the other partition


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