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{{#seo:
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|Welcome to Zenitel Wiki
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|keywords=Zenitel,Vingtor-Stentofon,AlphaWikiZenitelWiki, ICX, Alphacom, IC-Edge, Pulse and SIP
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|description=Zenitel AlphaWiki contains up to date technical information about the platforms ICX, AlphaCom, IC-Edge, Pulse and SIP Intercom.
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| google-site-verification=mF7aDJsPni04wOo5zN_rUVuwByfvPVsTRjZsAlZYzRM
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<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to AlphaWiki</div>
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<div style="font-size:2rem; font-weight:600; border:none; margin:0; padding:.1em; color:#000;">Welcome to the Zenitel Wiki</div>
<div style="top:+0.2em; font-size:95%;">everything you need to know about '''STENTOFON''' AlphaCom.</div>
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<div style="top:+0.2em; font-size:1rem">Everything you need to know about Zenitel Connect Pro, ICX-AlphaCom, AlphaCom XE, IC-Edge and SIP Intercom.</div>
<div id="articlecount" style="width:100%; text-align:center; font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles in English</div>
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<div id="articlecount" style="maximum; text-align:center; font-size:1rem;"><b>[[Special:Statistics|{{NUMBEROFARTICLES}}]]</b> articles in English</div>
 
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Zenitel Wiki contains technical information about the [https://www.zenitel.com/product/safety-security/intercom-devices Zenitel Intercoms and Devices], and the platforms [https://www.zenitel.com/product/transportation-solutions/solution-platforms/zenitel-connect-pro Zenitel Connect Pro], [https://www.zenitel.com/product/safety-security/solution-platforms/ic-edge-system IC-Edge],  [https://www.zenitel.com/product/safety-security/solution-platforms/icx-alphacom ICX-AlphaCom] and more. Here you will find up to date installation instructions, feature descriptions, configuration guides, application examples, integration with 3rd party systems, software download library, upgrade procedures and more. <b> [https://www.zenitel.com Zenitel.com]</b> contains general product information, including product specifications, ordering details, data sheets and <b>[https://www.zenitel.com/customer-service/library download links]</b> to PDF manuals, certificates and declarations.
 
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*[[:Category:AlphaCom E Software|Software]]
 
*[[:Category:Hardware|Hardware]]
 
*[[:Category:AlphaCom features|Features]]
 
|style="width:25%; font-size:100%;"|
 
*[[:Category:AlphaNet|AlphaNet]]
 
*[[:Category:MultiModule|MultiModule]]
 
*[[:Category:Event Handler|Event Handler]]
 
|style="width:25%; font-size:100%;"|
 
*[[:Category:AlphaPro|AlphaPro]]
 
*[[:Category:SIP|SIP]]
 
*[[:Category:Stations|Stations]]
 
|style="width:25%; font-size:100%;"|
 
*[[:Category:Applications|Applications]]
 
*[[:Category:3rd party integration|3rd party integration]]
 
*[[:Category:Release notes|Release notes]]
 
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{|style="width:100%; background:none; margin:-.8em 0 -.7em 0;"
 
|style="font-size:95%; padding:10px 0; margin:0px; text-align:left; white-space:nowrap; color:#000;"| [http://meta.wikimedia.org/wiki/Help:Contents AlphaWiki User's Guide]
 
|style="font-size:95%; padding:10px 0; margin:0px; text-align: right; white-space:nowrap; color:#000;"|
 
[[Special:Allpages/Category:|All categories]]
 
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{|style="border-spacing:8px; margin:0px -8px;"
 
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<!------------------------------ AlphaCom and What's new ------------------------------->
 
{|width="100%" cellpadding="2" cellspacing="5" style="vertical-align:top; background:#ffffff;"
 
!
 
<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaCom XE</h2>
 
|-
 
|style="color:#000;"| [[Image:AC E7 Networking.jpg|150px|left]] The '''[[:Category:AlphaCom XE Exchanges|AlphaCom XE]]''' combines the best of the present advanced AlphaCom system with the latest [[Wikipedia:Internet_Protocol|IP]], [[Linux]] and embedded networking technologies. When entering the IP world, no compromise has been made. The AlphaCom E provides the complete set of [[:Category:AlphaCom features|existing services]], quality, reliability and security characteristics for which AlphaCom has always been recognized.
 
  
Some of the special features it brings into the IP domain are [[Wikipedia:G.722|wideband (7 kHz) audio]], a built-in [[AlphaWeb#Filtering.2C_the_AMC-IP_firewall|firewall]], [[AlphaWeb|integrated Web]] and [[SIP|SIP server]], and low latency switching.
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<table style="border:1px solid #ffcb00; border-spacing:8px; width:100%; margin:auto; background-color:#ffffff;">
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<ul class="small-block-grid-2 large-block-grid-5">
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:ZCP icon2.png|130px|link=:Category:Zenitel Connect Pro]]<br>[[:Category:Zenitel Connect Pro|Zenitel Connect Pro]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:ICX-500 icon.png|130px|link=:Category:ICX-AlphaCom Platform]]<br>[[:Category:ICX-AlphaCom Platform|ICX-AlphaCom Platform]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:AlphaComXE icon.png|130px|link=:Category:AlphaCom XE]]<br>[[:Category:AlphaCom XE|AlphaCom XE System]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:IC-Edge icon.png|130px|link=:Category:IC-EDGE System]]<br>[[:Category:IC-EDGE System|IC-Edge System]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:SIP-Intercom icon.png|130px|link=:Category:SIP Intercom Mode ]]<br>[[:Category:SIP Intercom Mode|SIP Intercom Mode]]</li>
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</ul>
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</table>
  
Several exchanges can be interconnected on [[AlphaNet]] over IP, as well as traditional methods, both locally and worldwide. All communication and services are available throughout the entire network.
 
  
The [[:Category:AlphaCom XE Exchanges|AlphaCom XE Exchanges]] includes extended integration of different kinds of communication and alarm systems, access control, CCTV, public address, public telephones and a variety of features and solutions that can be added when desired. It is easy to [[System_integration_-_Implementation|interface to 3rd party systems]] to create special [[:Category:Applications|applications]].
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<table style="border:1px solid #ffcb00; border-spacing:8px; width:100%; margin:auto; background-color:#ffffff;">
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<ul class="small-block-grid-2 large-block-grid-5">
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:PublicAddress icon.png|130px|link=:Category:Public Address]]<br>[[:Category:Public Address|Public Address]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:Intercomanddevices icon.png|130px|link=:Category:Stations]]<br>[[:Category:Stations|Intercoms and Devices]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:3party-Integration icon.png|130px|link=:Category:3rd party integration]]<br>[[:Category:3rd party integration|3rd Party Integration]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:ReleaseNotes icon.png|130px|link=:Category:Release notes]]<br>[[:Category:Release notes|Release notes]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:Downloads icon.png|130px|link=Downloads]]<br>[[Downloads]]</li>
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</ul>
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</table>
  
The new technology allows remote programming, [[AlphaWeb#Logging_and_monitoring|logging]] and maintenance via [[AlphaPro]], [[Syslog (AlphaCom)|Syslog]] and standard web browsers.
 
|-
 
!
 
<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">What's new</h2>
 
|-
 
|style="color:#000;" |'''SOFTWARE'''<br>
 
The latest software versions are available on the [[Downloads|download page]]<br><br>
 
'''IP Station version 02.03.3.1'''.
 
  
New functions (since 02.02.3.1):<br>
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<ul class="small-block-grid-2 large-block-grid-2" style="border: 1px solid #ffd400;border-spacing:8px;">
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  <li style="text-align:left;vertical-align:middle;">
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  <h2 style="margin:0; background:#ffd400; font-size:1.1rem; font-weight:bold; border:1px solid #ffd400; text-align:left; color:#000; padding:0.2em 0.4em; margin-bottom:0.4em">News</h2>
  
General Enhancements:
+
<h3> ICX-AlphaCom Software 1.3.3.2 (Oct 2024)</h3>
* IPARIO now uses the same image as IP Desktop / Master / Sub
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* New ICX-AlphaCom software ver. 1.3.3.2 is released and ready for download in the [[Downloads#ICX-AlphaCom_System|download section]].
* Can now choose IGMP version
 
* Now possible to do factory reset from the web interface
 
* DHCP request option 12 and 81 is now used
 
* Now showing more network information in the station information screen
 
* The stations will now remember their last DHCP IP Address and request it during DHCP negotiation
 
* Stations can now continue to use last DHCP IP Address when the DHCP server fails to respond
 
 
Enhancements in SIP mode:
 
* Added more SNMP GET information
 
* Added support for 3 parallel registrations and configurable serial registration
 
* Added support for DTMF Flash on Input Button
 
* Enhanced relay functionality
 
* Added option for increasing tone volume
 
* Added option to configure delay for setting up call (press input/dak button for X seconds)
 
  
Enhancements in AlphaCom mode:
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<h3>Software Package VSIS 9.0 (Oct 2024)</h3>
* Added support for using old handset in new 8023 hardware at the headset input
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* The updated [[VSIS-9.0 Release|VSIS 9.0 software package]] is released. The [[:Category:VSIS Packages|VSIS Package]] is a collection of software for intercom solutions.
* Added support for tonetest in IP only environments
 
* Fixed several errors where sound could dissappear in conferences
 
* Fixed an error which caused multicast to dissappear when using IGMP snooping
 
  
 +
<h3> AlphaCom XE Software 13.1.3.13 (May 2023)</h3>
 +
* The updated AlphaCom XE software 13.1.3.13 is released and ready for download in the [[Downloads#AlphaCom_XE_Series_.28Black_AMC-IP_board.29|download section]].
  
Note that the IP DualDisplay and the Turbine stations are using a different software than the rest of the IP stations.
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<h3>New stations</h3>
 +
* Two new Turbine stations:
 +
** [[TEIV-1+]]
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** [[TEIV-4+]]
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*Two new Vandal Proof stations added to the portfolio:
 +
** [[Vandal Resistant intercom - VR3G-1|VR3G-1]]
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** [[Vandal Resistant intercom - VR3G-1P|VR3G-1P]]
  
For a complete list of bug fixes and functional changes and enhancements, see [[Release Notes CCoIP station sw|IP Station release notes]]
+
</li>
Upgrade the IP stations according to the [[IP Station Software upgrade|IP Station upgrade procedure]]<br><br>
+
  <li style="text-align: left;vertical-align:middle;">
 +
<h2 style="margin:0; background:#ffd400; font-size:1.1rem; font-weight:bold; border:1px solid #ffd400; text-align:left; color:#000000; padding:0.2em 0.4em; margin-bottom:0.4em">[https://www.youtube.com/watch?v=HAt7Rt2AADE&list=PLDjbyqqpuDDLYp761Nr13yXFPk1Og1TDo How To Videos]</h2>
 +
'''A short introduction to Zenitel Wiki.:'''
  
'''AMC-IP version 11.3.3.1b'''. <br>
+
<div style="text-align:left;"> <youtube width="50%" height="50%">4mgbyv35ZPE</youtube>  </div>
News since 11.2.3.7:
 
* [[Release_Notes_AlphaCom_11.03#Built_in_DHCP-Server|Built in DHCP-Server]]
 
* [[Release_Notes_AlphaCom_11.03#External_DNS_Server_Support|External DNS Server Support]]
 
* [[Release_Notes_AlphaCom_11.03#Built_in_NTP_Server|Built in NTP Server]]
 
* [[Release_Notes_AlphaCom_11.03#Changed_and_Improved_IP_Address_Configuration_in_AlphaWeb|Changed and Improved IP Address Configuration in AlphaWeb]]
 
* [[Release_Notes_AlphaCom_11.03#Station_Discovery_and_Assignment_from_AlphaWeb._.28Beta.29|Station Discovery and Assignment from AlphaWeb]]
 
* [[Release_Notes_AlphaCom_11.03#Dynamic_Group_Call|Dynamic Group Call]]
 
* [[Release_Notes_AlphaCom_11.03#Data_Command_for_Sending_Digit_Signaling_to_SIP_station_.28MTN_148.29|Data Command $D2S for Sending Digit Signaling to SIP station]]
 
* [[Release_Notes_AlphaCom_11.03#Data_Command_for_Display_Update|Data Command for Display Update]]
 
* [[Release_Notes_AlphaCom_11.03#Event_Handler_Event_if_Recording_Fails_.28MTN_77.29|Event Handler Event if Recording Fails]]
 
* [[Release_Notes_AlphaCom_11.03#New_Feature_for_Manual_Activation_of_Recording_During_Conversation_.28MTN_146.29|New Feature for Manual Activation of Recording During Conversation]]
 
* [[Release_Notes_AlphaCom_11.03#Report_SX_Conference_Speaker_to_SysLog_Statistic_.28MTN_41.29|Report SX Conference Speaker to SysLog Statistic]]
 
* [[Release_Notes_AlphaCom_11.03#Priority_Direct_Paging_with_Feature_93_.28MTN_160.29|Priority Direct Paging with Feature 93]]
 
* [[Release_Notes_AlphaCom_11.03#SIPd_Reply_to_the_.22OPTION.22_Message_.28MTN_147.29|SIPd Reply to the "OPTION" Message]]
 
* [[Release_Notes_AlphaCom_11.03#SIPd_Support_of_Delayed_Offer|SIPd Support of Delayed Offer]]
 
* [[Release_Notes_AlphaCom_11.03#IP_Station_Registration_Changes|IP Station Registration Changes]]
 
* [[Release_Notes_AlphaCom_11.03#IP-HA_Enhancement.2C_Part_Of_State_Data_Synchronized|IP-HA Enhancement, Part Of State Data Synchronized]]
 
* [[Release_Notes_AlphaCom_11.03#Backward_Compatibility_Flag_for_.24EXT_MAIL_.28MTN_193.29|Backward Compatibility Flag for $EXT_MAIL]]
 
  
For a complete list of bug fixes and functional changes and enhancements, see [[Release Notes AlphaCom 11.03|AMC-IP Release Notes]]<br>
 
'''Note 1:''' AMC 11.3.3.1b software cannot be used on the <span style="color: red">red</span> AMC-IP boards <br>
 
'''Note 2:''' Prior to installing the AMC 11.3.3.1b software, the AMC-IP board must be upgraded version 11.2.3.7, and BSP version 30.03 must be installed. <br>
 
How to upgrade: [[AMC-IP software upgrade|AMC-IP software upgrade procedure]]
 
<br><br>
 
'''AlphaPro version 11.6.3.2'''. New features (since 11.5.3.4'''): <br>
 
* SX conference flag: ON = Report current speaker to SysLog statistics. OFF = no statistics. Default OFF
 
* Station Flags: ON = Avoid increasing volume for Tone test (Station/user->Line monitoring menu)
 
* System flag: Recording on demand (System-> Recording)
 
* Event Handler Events:
 
** 38 - Dynamic group inclusion
 
** 39 - Additional call info
 
** 40 - Recording Event
 
* Various bug fixes and improvements
 
* NOTE: When installed for the first time, the Sentinel dongle driver must be installed separately. It is located in the \SentinelSystemDriver folder inside your AlphaPro installation directory.
 
  
For a complete list of bug fixes and functional changes and enhancements, see [[Release Notes AlphaPro 11.6.x|AlphaPro release notes]]
+
<p>For more videos, see [https://www.youtube.com/watch?v=HAt7Rt2AADE&list=PLDjbyqqpuDDLYp761Nr13yXFPk1Og1TDo How To Videos on YouTube]</p>
|-
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</li>
|}
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</ul>
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| style="width:45%; border:1px solid #ffcb00; background:#ffffff; vertical-align:top"|
 
{| width="100%" cellpadding="2" cellspacing="5" style="vertical-align:top; background:#ffffff;"
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaPro</h2>
 
|-
 
|style="color:#000;"| [[Image:AlphaPro 11 5.PNG|100px|right]] '''[[AlphaPro]]''' is the programming tool for the AlphaCom exchange. AlphaPro gives the facility to program the [[features]] of the exchange off-line, and at a later stage download this programming into the exchange. AlphaPro does not extend the features of the exchange, it fills in the appropriate tables.
 
  
AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage upload this programming into the exchange.
 
  
|-
+
<span style="font-size:80%;">[[Special:Allpages/Category:|All Categories]] &emsp;&emsp;&emsp; [[Contact|Contact/Support]] &emsp;&emsp;&emsp; [https://www.zenitel.com/ Zenitel.com] &emsp;&emsp;&emsp; [https://www.zenitel.com/PublicAddressAndVoiceAlarmSolutions ASL PAVA]</span>
!
 
<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaWeb</h2>
 
|-
 
|style="color:#000;"| [[File:AlphaWebMain.PNG|100px|right]] The [[AlphaWeb]] is an embedded web server running on the AlphaCom E exchange. It allows the users to log in using a standard web browser such as [http://en.wikipedia.org/wiki/Internet_Explorer Internet Explorer], [http://en.wikipedia.org/wiki/Firefox Mozilla Firefox], [http://en.wikipedia.org/wiki/Opera_(web_browser) Opera] or [http://en.wikipedia.org/wiki/Netscape_Communicator Netscape] to operate and manage the AlphaCom system.
 
|-
 
!
 
<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">Event Handler</h2>
 
|-
 
|style="color:#000;"|  [[Image:Eventhandler.gif|150px|right]] The AlphaCom exchange is an intercom exchange of which the main task is to enable uni- and bi-directional speech. In order to be able to meet as many customer requirements as possible when it comes to special features an '''[[Event Handler]]''' has been implemented. The underlying idea is that by customer-programming this event handler functionality can be implemented which is not part of the standard [[features|feature list]]. The event handler is unique in the world of intercom. It is what gives the exchange its flexibility and makes it possible to meet most, if not all, customer requirements.
 
  
The Event Handler is based on the software concept that when the intercom functions run, they report [[Event_Handler#Events_Types|'events']] to a part of the software called the Event Handler. The event can be described as a trigger that sets off an [[Event_Handler#Action_Commands|action]] in the system depending on the information entered in [[AlphaPro]], the programming tool for the AlphaCom exchange. In this way, the Event Handler provides a powerful engineering tool for configuring system behaviour to meet requirements from customers.
 
|-
 
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Latest revision as of 10:45, 29 October 2024

Welcome to the Zenitel Wiki
Everything you need to know about Zenitel Connect Pro, ICX-AlphaCom, AlphaCom XE, IC-Edge and SIP Intercom.
1,851 articles in English

Zenitel Wiki contains technical information about the Zenitel Intercoms and Devices, and the platforms Zenitel Connect Pro, IC-Edge, ICX-AlphaCom and more. Here you will find up to date installation instructions, feature descriptions, configuration guides, application examples, integration with 3rd party systems, software download library, upgrade procedures and more. Zenitel.com contains general product information, including product specifications, ordering details, data sheets and download links to PDF manuals, certificates and declarations.




  • News

    ICX-AlphaCom Software 1.3.3.2 (Oct 2024)

    • New ICX-AlphaCom software ver. 1.3.3.2 is released and ready for download in the download section.

    Software Package VSIS 9.0 (Oct 2024)

    AlphaCom XE Software 13.1.3.13 (May 2023)

    • The updated AlphaCom XE software 13.1.3.13 is released and ready for download in the download section.

    New stations

  • How To Videos

    A short introduction to Zenitel Wiki.:


    For more videos, see How To Videos on YouTube


All Categories     Contact/Support     Zenitel.com     ASL PAVA