Busy Override (Zenitel Connect Pro): Difference between revisions
From Zenitel Wiki
(Created page with "{{C}} == Introduction == '''Busy Override''' and '''Ringing override''' is a feature that allows a user to break into a call when '''the called party is busy''' and/or '''during ringing before the call is accepted'''. This will force a connection between the two parties. When overriding an ongoing conversation, the third party will be disconnected. Busy Override can also be used towards a device that is currently making or receiving a broadcast call of any priority, in...") |
No edit summary |
||
| Line 1: | Line 1: | ||
{{C}} | {{C}} | ||
== Introduction == | == Introduction== | ||
'''Busy Override''' and '''Ringing override''' is a feature that allows a user to break into a call when '''the called party is busy''' and/or '''during ringing before the call is accepted'''. This will force a connection between the two parties. When overriding an ongoing conversation, the third party will be disconnected. | '''Busy Override''' and '''Ringing override''' is a feature that allows a user to break into a call when '''the called party is busy''' and/or '''during ringing before the call is accepted'''. This will force a connection between the two parties. When overriding an ongoing conversation, the third party will be disconnected. | ||
Latest revision as of 12:01, 14 October 2025
Introduction
Busy Override and Ringing override is a feature that allows a user to break into a call when the called party is busy and/or during ringing before the call is accepted. This will force a connection between the two parties. When overriding an ongoing conversation, the third party will be disconnected.
Busy Override can also be used towards a device that is currently making or receiving a broadcast call of any priority, including Emergency.
The Busy Override feature is configured for a device or a group of devices in the Call Service section. One can choose to enable override "When callee is busy", or "When call is ringing", or both.
 |
| Enabling Override feature |
Operation
Zenitel devices with keyboard can push the M-key to activate the override. ITSV devices can activate override by pressing the * (star) button.
|
It is not possible to configure the Override function on a DAK-key. |
Requirements
This feature is available as from Zenitel Connect Pro software 1.6.0.