Difference between revisions of "Priority Mail in Idle (Event Type)"
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+ | {{AI}} <br> | ||
==Event description== | ==Event description== | ||
{| | {| | ||
|- | |- | ||
− | |width=" | + | |width="180pt"|'''Event Owner''': |
|width="300pt"|The queuing station or an [[UDP]] group | |width="300pt"|The queuing station or an [[UDP]] group | ||
|- | |- | ||
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==Additional information== | ==Additional information== | ||
− | :- The event goes ON every time a mail | + | :- The event goes ON every time a mail is received |
:- The event goes OFF during conversation, and back ON when returning to idle if there are still priority mails in the queue | :- The event goes OFF during conversation, and back ON when returning to idle if there are still priority mails in the queue | ||
− | :- Priority level programmable from AlphaPro: Exchange & System | + | :- Priority level programmable from AlphaPro: [[Exchange_%26_System_%28AlphaPro%29#Calls_and_Options|Exchange & System -> System -> Calls and Options]] -> "Priority Mail" Queue Indication - Minimum Priority Level (default = 100). |
:- Related event: "[[Priority Mail Present (Event Type)|06 Priority mail present]]" | :- Related event: "[[Priority Mail Present (Event Type)|06 Priority mail present]]" | ||
+ | :- The event can be toggled ON or OFF by dialling [[Acknowledge Priority Mail on own station feature|7882]]. e.g. to mute a buzzer | ||
==Application== | ==Application== | ||
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[[Category:Event Handler]] | [[Category:Event Handler]] | ||
+ | [[Category:Event types]] |
Latest revision as of 16:17, 4 October 2019
Event description
Event Owner: | The queuing station or an UDP group |
Event type: | 12 - Priority Mail in Idle |
Subevent: | N/A |
When change to ON: | When receiving a mail with priority above 100 (programmable) in the mail queue |
When change to OFF: | During conversation, and when there are no more priority mails in the queue |
When related to: | N/A |
Additional information
- - The event goes ON every time a mail is received
- - The event goes OFF during conversation, and back ON when returning to idle if there are still priority mails in the queue
- - Priority level programmable from AlphaPro: Exchange & System -> System -> Calls and Options -> "Priority Mail" Queue Indication - Minimum Priority Level (default = 100).
- - Related event: "06 Priority mail present"
- - The event can be toggled ON or OFF by dialling 7882. e.g. to mute a buzzer
Application
- - Buzzer control CRM IV