Priority Mail Present (Event Type)
From Zenitel Wiki
Event description
| Event Owner: | The queuing station or an UDP group |
| Event type: | 06 - Priority Mail present |
| Subevent: | N/A |
| When change to ON: | When receiving a mail with priority above 100 (programmable) in the mail queue |
| When change to OFF: | When no more priority mails in the queue |
| When related to: | N/A |
Additional information
- - The event goes ON every time a mail enters the queue, that is, there are many ON events followed by one OFF
- - The event stays ON during conversation
- - Priority level programmable from AlphaPro: Exchange & System -> System -> Calls and Options -> "Priority Mail" Queue Indication - Minimum Priority Level (default = 100).
- - Related event: "12 - Priority mail in idle"
- - The event can be toggled ON or OFF by dialling 7882. e.g. to mute a buzzer
Application
- - Backlight control CRM IV