Difference between revisions of "Output call request to MLH/CRM feature"
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|'''Parameter 1''': || 0 (N/A) | |'''Parameter 1''': || 0 (N/A) | ||
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| − | |'''Description''': || | + | |'''Description''': || This is a TouchLine style [[Call Request]], where a Control Room station based on the [[MPC Data Protocol]] looks for connection message to dummy numbers which are interpreted as queue numbers. |
Procedure: Dial 621, then the station cancels, and enters Call Requester Mode ([[ASVP]] voice message, then blinking LED). | Procedure: Dial 621, then the station cancels, and enters Call Requester Mode ([[ASVP]] voice message, then blinking LED). | ||
Latest revision as of 08:47, 8 October 2019
| Feature: | Call Request to CRM |
| Default directory number: | 621 |
| Feature number: | 49 |
| Parameter 1: | 0 (N/A) |
| Description: | This is a TouchLine style Call Request, where a Control Room station based on the MPC Data Protocol looks for connection message to dummy numbers which are interpreted as queue numbers.
Procedure: Dial 621, then the station cancels, and enters Call Requester Mode (ASVP voice message, then blinking LED). Call Requester mode is exited when the Call Request is answered, or the station is used for something. Data generated on the MPC Data Protocol:
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