Difference between revisions of "SNOM IP Phone"
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== Pop up video image == | == Pop up video image == | ||
| − | The screen display of the Snom IP phones can be used to automatically show the video from Stentofon camera stations or from an Axis camera when a call is made. | + | The screen display of the Snom IP phones can be used to automatically show the video image from Stentofon camera stations or from an external Axis camera when a call is made. |
| − | In order to support video, the Snom phone must have the correct firmware. | + | In order to support video, the Snom phone must have the correct firmware. See |
The following settings are necessary. | The following settings are necessary. | ||
Revision as of 13:52, 27 November 2014
This article describes how to set up Snom IP phones to operate with an AlphaCom server. The Snom Phones can be used for audio only, but can also be used to show the image from Stentofon camera stations or an external Axis camera.
The video image of the IP Video Door Station can be displayed on a Snom IP phone display. Following possibilities can be realized:
- Pop up video image. The video image of IP Video Door Station is shown automatically on an incoming call and end automatically when the communication is finished.
- Manual video image. The video image of the IP Video Door Station can be activated and ended by key press.
Conditions for displaying a video image by an incoming call:
- Compatible Snom phone (models 820, 821, 760)
- Snom firmware should be version 8.7.4.8.
Note: We do not recommend using newer beta versions like 8.7.5.10, 8.7.5.12 or 8.7.5.13 as they have known issues with the video handling.
Contents
AlphaCom configuration
The Snom phone must be configured as a SIP User in AlphaPro, Users & Stations. See article SIP phone as station for details.
Firmware update of Snom phone
In order to support video from the Stentofon camera stations, the Snom phone must have the correct firmware. The firmware is uploaded using a TFTP server.
Upgrade procedure:
- Download firmware for the relevant Snom model from the AlphaWiki download site
- Unzip the file. Remember in which folder you stored the file
- Start a TFTP server, and browse to the folder which contains the file. A TFTP server can be downloaded here: TFTP server
- In the Snom webinterface, select Software Update and enter address tftp://[TFTPServer]/[file name], where [TFTPServer] = IP address of PC running the TFTP server and [file name] is the name of the downloaded .bin file. Example: tftp://10.5.101.129/snom821-8.7.4.5t-SIP-r.bin.
- Select Load, and watch the progress on the display of the Snom phone
Configuration of the Snom Phone
Network settings and SIP account in Snom phone
Factory default of the phone is done from the phones keyboard by pressing:
- The button Menu
- 5 - Maintenance
- 4 - Reset Values
- Enter default password 0000. The phone will restart.
Follow the display setup wizard to set:
- Language
- Time Zone
- Tone scheme
- SIP Account = Directory number in AlphaCom
- Registrar = IP address of AlphaCom
- Select DHCP or enter IP settings of phone
The phone must be rebooted after this.
SIP account settings can be changed in Identity 1 in web access. IP settings are changed in Advanced -> Network.
Codec settings
Codec must be changed to G.711u-law (pcmu) and the internal "telphone event".
In Identity 1 -> RTP, set the codec to: "pcmu,telephone-event", remove all other codecs:
Other parameters
Set Call Waiting Indication to "Off":
Set SIP port to 5060:
Disable Filter Packets from Registrar:
In Identity 1 -> SIP, set Support broken Registrar to "On":
Door Opening feature (optional)
During conversation with the Door Station a relay can be operated by pressing digit 6 on the Snom phone. The Snom phone uses DTMF by RFC2833 by default, which is supported by AlphaCom, so no settings are required in the phone.
In AlphaCom the relay must be mapped to a logical RCO, and an "Door Opening" event created to trigger this RCO.
To map a logical RCO to the relay of the IP Station, select Exchange & System -> RCO. Pick a free RCO, select Change and set the RCO Type = Station, enter the physical number of the IP Station, and set pin number = 1. In the example below the relay of IP Video Door station 48 (directory number 148) is mapped to RCO 11.
Create a "Door Opening" event with the IP Video Door Station as the event owner. Select Exchange & System -> Events, and Insert a new event with the following properties:
- Connection details, IP Substation: IP Station Board Connections and Indications
- Connection details, Turbine: Turbine connections
Pop up video image
The screen display of the Snom IP phones can be used to automatically show the video image from Stentofon camera stations or from an external Axis camera when a call is made. In order to support video, the Snom phone must have the correct firmware. See
The following settings are necessary.
The IP Video Door Station(s) must be defined in the Directory of the Snom phone.
In the web interface of the phone, select Directory in the menu, and enter the following parameters:
- Number: The directory number of the IP Video Door Station, as entered in AlphaPro, Users & Stations.
- Title: Enter any text
- Action URL: Which URL to use depends on the type of camera/IP Station being used:
- IP Video Door Station - 1401110100 (CP-CAM camera): http://<IP adress of the camera>/snoma.cgi. For example http://10.5.101.97/snoma.cgi
- IP Video Door Station - 1401110200 (Axis camera): http://<IP adress of the camera>:80/local/viewer/snomaxis.xml. For example http://10.5.101.87:80/local/viewer/snomaxis.xml
- Turbine Compact IP Video - TCIV: http://<IP adress of the camera>:80/snoma.cgi. For example http://10.5.101.38:80/snoma.cgi
- External Axis camera: http://<IP adress of the camera>/:80/local/viewer/snomaxis.xml. For example http://10.5.101.37:80/local/viewer/snomaxis.xml
- Nickname: Enter any text
Manual video image (Optional)
The video image of the IP Video Door Station in the Snom IP phones can be started and ended manually by pressing a function key. With this feature the video image can be displayed without setting up a conversation.
Configuration of the Snom phone
In the web interface of the phone, select Function Keys in the menu, and enter the following parameters:
- Context: Active
- Type: Action URL
- Number: http://<IP adress of the camera>/snoma.cgi. For example http://10.5.101.97/snoma.cgi
- Short text: Enter any text
How to use
- Start video image: The video image is started by pressing the programmed key.
- End video image: The video image is ended by pressing the "X-key".
Authentication
If the access of the camera is to be password protected, the following adjustments are necessary.
Configuration of the Snom phone
In the web interface of the phone, select Function Keys in the menu, and enter the following parameters:
- Context: Active
- Type: Action URL
- Number: http://<User name>:<Password>@<IP adress of the camera>/snoma.cgi. If for example username is "viewer" and the password is "1234", enter http://viewer:1234@10.5.101.97/snoma.cgi
- Short text: Enter any text
Configuration of the camera
In the camera the authentication for the image/video display has to be activated. Under System Settings->Network->System, change the "Authentication required for Picture/Video" to "Yes".