Difference between revisions of "Output call request to MLH/CRM feature"
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|'''Parameter 1''': || 0 (N/A) | |'''Parameter 1''': || 0 (N/A) | ||
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| − | |'''Description''': || A TouchLine style Call Request, where the Control Room station based on the [[MPC Data Protocol]] looks for connection to dummy numbers which are interpreted as queue numbers. | + | |'''Description''': || A TouchLine style [[Call Request]], where the Control Room station based on the [[MPC Data Protocol]] looks for connection to dummy numbers which are interpreted as queue numbers. |
Procedure: Dial 621, then the station cancels, and enters Call Requester Mode ([[ASVP]] voice message, then blinking LED). | Procedure: Dial 621, then the station cancels, and enters Call Requester Mode ([[ASVP]] voice message, then blinking LED). | ||
Revision as of 21:08, 8 January 2008
| Feature: | Call Request to CRM |
| Default directory number: | 621 |
| Feature number: | 49 |
| Parameter 1: | 0 (N/A) |
| Description: | A TouchLine style Call Request, where the Control Room station based on the MPC Data Protocol looks for connection to dummy numbers which are interpreted as queue numbers.
Procedure: Dial 621, then the station cancels, and enters Call Requester Mode (ASVP voice message, then blinking LED). Call Requester mode is exited when the Call Request is answered, or the station is used for something. Data generated on the MPC Data Protocol:
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