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Output call request to MLH/CRM feature

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Revision as of 21:08, 8 January 2008 by Asle (talk)
Feature: Call Request to CRM
Default directory number: 621
Feature number: 49
Parameter 1: 0 (N/A)
Description: A TouchLine style Call Request, where the Control Room station based on the MPC Data Protocol looks for connection to dummy numbers which are interpreted as queue numbers.

Procedure: Dial 621, then the station cancels, and enters Call Requester Mode (ASVP voice message, then blinking LED). Call Requester mode is exited when the Call Request is answered, or the station is used for something.

Data generated on the MPC Data Protocol:

  • 0507 AAAA F621 0000 0000

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