Recall
From Zenitel Wiki
The Recall function let you record a message from a station, and then dispatch the recorded message as a Group Call. The function is used to prevent feedback problems when making Group Calls. The recorded message is a temporary message, which is discarded when the Group Call is finished.
Directory numbers
Default directory numbers for "recall" broadcast:
- 9084: Recall to group 1 (all)
- 9085-9088: Recall to groups 2 - 5
- 9101: Recall to global group 1 (for AlphaNet use)
More recall numbers can be added from AlphaPro. In the Directory & Features window, select Insert and select Feature 113 and ID = group number. Enter any free directory number and an appropriate display text.
The recall function can also be activated via a two-step operation, using the feature code 765. Dial 765 + group number.
User interface
To initiate a group call using the recall function:
- Dial the recall number (e.g. 9084, or 765+84)
- Press M-key, record message
- Release M-key, listen to the recording
- Press 8 to dispatch the message, M to do a new recording, 7 to hear again, or C to cancel
Using the recall function from a telephone:
- Dial the recall number (e.g. 9084, or 765+84)
- Press the *-button, record message
- Press the #-button to stop the recording and listen to the message
- Press 8 to dispatch the message, * to do a new recording, 7 to hear again, or hang up to cancel
The user interface can be altered by modifying parameter 2 of the recall directory number.
If parameter 2 = 544, there is no need for M-key:
- Dial the recall number (e.g. 9084)
- Record message (no M-key)
- Press C or go on-hook to dipatch the message
This option can be useful when using the recall function from telephones.
- '#' or '7' must then be used to stop recording and do pre-listen. Otherwise same as normal mode. M-Pres is required restart a recording.
- 0 to delete recording, cancel
Hardware and software requiements
Hardware: The recall function can be used on all AMC-IP hardware versions (red or black PCB).
Software: Recall is available from AMC software version 11
License: Recall requires an Audio Messaging license.