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Play a customized audio message during ringing

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Revision as of 10:38, 3 January 2013 by Asle (talk)

This article describes how a customized ringing signal can be played in the loudspeaker during the ringing sequence.


The ringing signal must be available as an audio file in wav format. The file must be uploaded to the AMC-IP as an alarm message. A basic or enhanced audio message license is required.

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:


Event Owner: Stations w/ UDP, Id: 8 (all stations)
Event type: 09 - Private Ringing mode
When change to: ON or OFF
When related to: All
Action: AMS %1.phy %chg(3,0)

When a station is called and starts to ring, alarm message number 3 will be played in the speaker. The message will repeat it self until the call is answered, or the ringing times out. Alarm messages are using volume override by default, so the message will be played at maximum output level.