Grandstream GXP2000

Make sure that the phone has the latest firmware version.

Configuration of the phone via Web Browser

Preparations:

Latest firmware: Make sure that the phone has the latest firmware version from Grandstream

Factory reset: The configuration described in this article is the minimum configuration required for a factory reset phone. If you don't know the current configuration, you might want to start from scratch by performing a factory reset.

Access the phone’s Web Configuration Menu

Connect the computer to the same network as the phone
Make sure the phone is turned on and shows its IP-address in the display
Start a Web-browser on your computer
Enter the phone’s IP-address in the address bar of the browser
Enter the administrator’s password to access the Web Configuration Menu

The default administrator password is “admin”; the default end-user password is “123”.

NOTE: When changing any settings, always Update them by pressing the button on the bottom of the page. Reboot the phone to have the changes take effect. If, after having submitted some changes, more settings have to be changed, press the menu option needed.

Minimum configuration required

Basic Settings:

IP address: Select DHCP (obtain IP address automatically from the network), or enter IP address, subnet mask and gateway IP if using Static IP.

Account 1 settings

Account 1:

Account Active: "Yes"

Account name: Any text

SIP Server: The IP address of the AlphaCom

SIP User ID: The directory number of the phone. Must be the same as entered in the Users & Stations list in AlphaPro

Authenticate ID: Same as SIP User ID

Name: The name of the user, e.g. John Smith. Will show up in the display in idle.

Send DTMF: Disable "in-audio", enable "via SIP INFO"

Preferred Vocoder: Enter PCMU for all eight choises

Factory default settings

How to perform a Factory Reset of the GXP2000:

Disconnect the ethernet cable
Press the round MENU button to enter the menu.
Scroll down to CONFIG and select it (by pressing round button again)
Scroll down to Factory Reset and select it.
Move cursor to the empty space above the OK and CANCEL.
Enter the MAC Address with alphabets and numbers.
Once finished, press round button till cursor is on OK.
Press the round button once more to initiate the Factory Reset.
Reconnect the ethernet cable

The display will show the IP address of the phone.

Configuration in AlphaCom E

SIP phones are configured in the Users & Stations window

The configuration described below is applicable for AMC and AlphaPro software 10.56 and higher. As from AMC 10.56 the SIP phones are configured as regular stations in AlphaCom, which simplifies the configuration:

In AlphaPro select the Users & Stations window
Select a free user from the list. Select a user were there is no ASLT or ATLB line card present
Enter the directory number, must be the same number as the SIP User ID in the phone
Enter the name. Normally the same name as entered in the phone
Enable the "SIP Station" flag
Set Codec = G711u and packet size = 20ms.