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Difference between revisions of "AMC-IP software upgrade (Black AMC-IP board)"

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(Important information for users of version 11.3.3.x)
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This is the currently produced AMC-IP board. It replaced the [[AMC-IP - AlphaCom Processor Board (Red)|red AMC-IP board]] (hardware revision 4) in 2010.  
 
This is the currently produced AMC-IP board. It replaced the [[AMC-IP - AlphaCom Processor Board (Red)|red AMC-IP board]] (hardware revision 4) in 2010.  
  
The software 12.3.3.1 is supported only on the black AMC IP boards. The red AMC-IP board is not supported.
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The software 12.3.3.1B is supported only on the black AMC IP boards. The red AMC-IP board is not supported.
  
  
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== Software Upgrade ==
 
== Software Upgrade ==
  
=== Installing the Board Support Package bsp_32.00.3.1_AS_12.3.3.1.apkg ===
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=== Installing the Board Support Package bsp_32.00.3.1_AS_12.3.3.1B.apkg ===
  
[[Downloads#AlphaCom_.28AMC-IP.29_software|Download]] the file bsp_32.00.3.1_AS_12.3.3.1.apkg. This file contains the AMC-IP software version 12.3.3.1, as well as security updates.
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[[Downloads#AlphaCom_.28AMC-IP.29_software|Download]] the file bsp_32.00.3.1_AS_12.3.3.1B.apkg. This file contains the AMC-IP software version 12.3.3.1, as well as security updates.
  
 
* Use an internet browser and [[AlphaWeb#AlphaWeb_Login|log on]] to the AlphaCom Web interface ([[AlphaWeb]]) and select '''System Maintenance ''' -> '''System Upgrade'''.
 
* Use an internet browser and [[AlphaWeb#AlphaWeb_Login|log on]] to the AlphaCom Web interface ([[AlphaWeb]]) and select '''System Maintenance ''' -> '''System Upgrade'''.
  
 
* '''Browse''' to the downloaded file, and select '''Upload'''. The file will now be transferred from the PC to the AMC-IP board.
 
* '''Browse''' to the downloaded file, and select '''Upload'''. The file will now be transferred from the PC to the AMC-IP board.
[[File:Upgrade 12 3 3 1.PNG|left|thumb|500px|Browse and Upload the board support package file '''bsp_32.00.3.1_AS_12.3.3.1.apkg''']]
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[[File:Upgrade 12 3 3 1.PNG|left|thumb|500px|Browse and Upload the board support package file '''bsp_32.00.3.1_AS_12.3.3.1B.apkg''']]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
 
* When the upload is finished an '''Install''' button will appear. Press the '''Install''' button, the upgrade status is shown in the web browser.
 
* When the upload is finished an '''Install''' button will appear. Press the '''Install''' button, the upgrade status is shown in the web browser.

Revision as of 11:30, 16 May 2017

AlphaCom icon 300px.png
AMC-IP Processor Board (Black)

This article describes how to upgrade the software on a black AMC-IP board (hardware revision 5 or later).

This is the currently produced AMC-IP board. It replaced the red AMC-IP board (hardware revision 4) in 2010.

The software 12.3.3.1B is supported only on the black AMC IP boards. The red AMC-IP board is not supported.


Backup customer data

Configuration data will get lost after the upgrade.

The customer data MUST be backed up by doing a GetAll operation from AlphaPro before the upgrade is performed.

Software Upgrade

Installing the Board Support Package bsp_32.00.3.1_AS_12.3.3.1B.apkg

Download the file bsp_32.00.3.1_AS_12.3.3.1B.apkg. This file contains the AMC-IP software version 12.3.3.1, as well as security updates.

  • Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.
  • Browse to the downloaded file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.
Browse and Upload the board support package file bsp_32.00.3.1_AS_12.3.3.1B.apkg


  • When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
  • When the software installation is finished the system will restart with the new software.

Restore customer data

Restore the customer data by doing a SendAll operation from AlphaPro. Reset the exchange when the SendAll is finished.