Difference between revisions of "AMC-IP software upgrade (Black AMC-IP board)"
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Restore the customer data by doing a '''[[Communicate_(alphaPro)|SendAll]]''' operation from [[AlphaPro]]. Reset the exchange when the SendAll is finished. | Restore the customer data by doing a '''[[Communicate_(alphaPro)|SendAll]]''' operation from [[AlphaPro]]. Reset the exchange when the SendAll is finished. | ||
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Revision as of 14:28, 7 September 2017
This article describes how to upgrade the software on a black AMC-IP board (hardware revision 5 or later).
This is the currently produced AMC-IP board. It replaced the red AMC-IP board (hardware revision 4) in 2010.
The software 12.3.3.2 is supported only on the black AMC IP boards. The red AMC-IP board is not supported.
Backup customer data
Configuration data will get lost after the upgrade.
The customer data MUST be backed up by doing a GetAll operation from AlphaPro before the upgrade is performed.
Software Upgrade
- Download the file bsp_32.00.3.1_AS_12.3.3.2.apkg. This file contains the AMC-IP software version 12.3.3.2, as well as security updates.
- Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.
- Browse to the downloaded file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.
- When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
- When the software installation is finished the system will restart with the new software.
Restore customer data
Restore the customer data by doing a SendAll operation from AlphaPro. Reset the exchange when the SendAll is finished.