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Difference between revisions of "Call Forwarding at preset times"

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{{AI}}
 
{{AI}}
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{{cons}}
 
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The built-in [[Scheduler (Event Type)|Scheduler]] function in ICX-AlphaCom can be used activate [[Transfer_Features#Call_Forwarding|Call Forwarding]] at preset days and times.
 
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<table style="float:right; max-width:80%; border-style: double; border-color: #c7c7c7;">
 
<table style="float:right; max-width:80%; border-style: double; border-color: #c7c7c7;">
 
<tr style="rowspan:2;">
 
<tr style="rowspan:2;">
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<td style="display: block; vertical-align: bottom;">[[Image:Schedule Message.PNG|350px]]</td>
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<td style="display: block; vertical-align: bottom;">[[Image:Scheduler TRF Draw.PNG|200px]]</td>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
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<td style='background-color:#efefef;'>Dispatch a prerecorded message at a preset time</td>
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<td style='background-color:#efefef;'>Activate Call Forwarding at a preset time</td>
 
</tr>
 
</tr>
 
</table>
 
</table>
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The built-in [[Scheduler (Event Type)|Scheduler]] function in [[:category:ICX-AlphaCom Platform|ICX-AlphaCom]] can be used to dispatch prerecorded messages or time signals at preset times and preset days.
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The built-in [[Scheduler (Event Type)|Scheduler]] function in ICX-AlphaCom can be used activate [[Transfer_Features#Call_Forwarding|Call Forwarding]] at preset days and times.
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Typical applications:
 
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* Timed signaling at schools
 
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* Alert message before closing time at libraries and shopping malls
 
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* Information messages at airports and train stations
 
  
 
As the internal clock of the ICX-AlphaCom server might drift over time, it is recommended that the server is [[ICX_Web#Time_and_Date|synchronized with a NTP server]] to ensure correct time.  
 
As the internal clock of the ICX-AlphaCom server might drift over time, it is recommended that the server is [[ICX_Web#Time_and_Date|synchronized with a NTP server]] to ensure correct time.  
  
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== Configuration==
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== Configure the Scheduler event ==
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=== Upload WAV file to the ICX-AlphaCom server===
 
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The wav file containing the voice message or time signal must be uploaded to the ICX-AlphaCom server via the web interface of the server.
 
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The wav file must have this format:
 
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* 16 bit samplerate
 
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* 16 Khz
 
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* Mono
 
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Sample wav files can be found in the [[Downloads#Audio_files|download section]].
 
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The ICX-AlphaCom must have an [[Licenses for ICX-500 and ICX-AlphaCom Core|Audio Messaging license]] installed.
 
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Log on to web interface, and go to '''System Configuration''' > '''Messaging'''. Select:
 
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* '''Message Group''' = 30.
 
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* '''Group Index''' = 1 - 9. Good practice is to assign the first message the index 1, second message to index 2 etc. The message with index 1 is automatically associated with directory number 8191, index 2 with directory number 8192 etc.
 
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<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
 
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<tr style="rowspan:2;">
 
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<td style="display: block; vertical-align: bottom;">[[Image:ICX Upload Wav.png|700px]]</td>
 
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</tr>
 
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<tr>
 
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<td style='background-color:#efefef;'>Select Message Group = 30, and Group Index = message number id.</td>
 
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</tr>
 
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</table>
 
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See more [[Audio_Messaging#Upload_customized_wav-files_from_the_Web_Interface|details here]].
 
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<br>
 
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=== Configure the Scheduler event ===
 
 
The [[Scheduler (Event Type)|Scheduler]] feature is a part of the [[Event Handler]] module in ICX-AlphaCom.
 
The [[Scheduler (Event Type)|Scheduler]] feature is a part of the [[Event Handler]] module in ICX-AlphaCom.
  
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Next step is to fill in the [[:Category:Event_Handler|Action Command]]. For distribution of prerecorded wav-file we normally use the [[$GM|DP Command $GM]] (GROUP_MSG).
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Next step is to fill in the [[:Category:Event_Handler|Action Command]]. There are two different commands for activating Call Forwarding, depending on the call method:
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* For Direct Calls, use [[$TRF]]. Direct calls are by default ringing three times at the called station before the call is forwarded. Can be adjusted in [[Exchange_%26_System_(AlphaPro)#Calls_and_Options|Exchange & System > System > Calls and Options > Call Forwarding > Ringing Count]].
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* For [[Ringing_Group_Feature|Ringing Group calls]] or [[Call Request|Call Requests]], use [[$SCRT]]
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Both can be used at the same time if all types of calls are to be forwarded.
  
 
<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
 
<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
 
<tr style="rowspan:2;">
 
<tr style="rowspan:2;">
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<td style="display: block; vertical-align: bottom;">[[Image:Scheduler2.PNG|700px]]</td>
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<td style="display: block; vertical-align: bottom;">[[Image:Scheduler TRF.PNG|700px]]</td>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
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<td style='background-color:#efefef;'>Specify which message to send to which group</td>
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<td style='background-color:#efefef;'>Activate Call Forwarding from station 104 to station 272 at 16:45 Monday to Friday. </td>
 
</tr>
 
</tr>
 
</table>
 
</table>
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Set ''When Change To'' = ON.
 
  
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Explanation of action command $GM L85 L8191 U1 U0 U0
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{{code2|
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* [[$GM]] - Group Message command
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$TRF L104 "I272"
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* L85 - Destination group
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$SCRT L104 L272}}
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* L8191 - Announcement message for playback in group
 
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* U1 - Number of repetitions. Here: play once
 
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* U0 - No gong signal
 
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* U0 - Use default Setup Priority
 
  
 
Change parameters as required.
 
Change parameters as required.
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To modify the time and date of an existing Scheduler event, press the button '''Details'''.
 
To modify the time and date of an existing Scheduler event, press the button '''Details'''.
  
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If multiple times are required, simply create a new Scheduler event for each time.
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If several different times are required, simply create a new Scheduler event for each time.
  
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<br>
 
  
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===Configure recipients ===
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To reset the Call Forwarding we need to create another Scheduler event:
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The devices (intercoms, IP speakers, PA interface..) to play the message must be added as members of the destination group specified in the action command (Group 85 in the example above).
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<table style="max-width:80%; border-style: double; border-color: #c7c7c7;">
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<tr style="rowspan:2;">
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<td style="display: block; vertical-align: bottom;">[[Image:Scheduler TRF Reset.PNG|700px]]</td>
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</tr>
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<tr>
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<td style='background-color:#efefef;'>Reset the Call Forwarding at station 104 at 07:30 Tuesday to Saturday. </td>
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</tr>
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</table>
  
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In AlphaPro, select [[Groups_(AlphaPro)#Local_Groups|Groups > Local Groups]], and add members as required.
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{{code2|
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$TRF L104 ""
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$SCRT L104}}
  
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<br>
  
 
==Verify the of operation==
 
==Verify the of operation==
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* In the web interface, go to [[ICX_Web#Time_and_Date|System Configuration > Time and Date]].
 
* In the web interface, go to [[ICX_Web#Time_and_Date|System Configuration > Time and Date]].
 
* Under ''Set Localtime'', set a time one minute before the specified time in the event. E.g. 16:44:00 (six digit notation)
 
* Under ''Set Localtime'', set a time one minute before the specified time in the event. E.g. 16:44:00 (six digit notation)
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* One minute later the event will trigger, and the message will be dispatched.
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* One minute later the event will trigger, and the Call Forwarding will be activated.
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* The display of the forwarded station will indicate that calls will be forwarded.
  
 
If the server is set to sync time with NTP server, you might have to first remove the IP address of the NTP server (enter a space), then reboot the server. Now you can Set Localtime.
 
If the server is set to sync time with NTP server, you might have to first remove the IP address of the NTP server (enter a space), then reboot the server. Now you can Set Localtime.

Latest revision as of 14:59, 11 August 2022

AI.png
Scheduler TRF Draw.PNG
Activate Call Forwarding at a preset time

The built-in Scheduler function in ICX-AlphaCom can be used activate Call Forwarding at preset days and times.

As the internal clock of the ICX-AlphaCom server might drift over time, it is recommended that the server is synchronized with a NTP server to ensure correct time.

Configure the Scheduler event

The Scheduler feature is a part of the Event Handler module in ICX-AlphaCom.

In AlphaPro, select Exchange & System > Events, and Insert a new event. Set the Owner Type = Scheduler. A new window is opened, in which you fill in the weekdays and time, or alternatively the date and time.

Scheduler1.PNG
Setting time and weekdays. Here: trigger at 16:45 Monday to Friday.


Next step is to fill in the Action Command. There are two different commands for activating Call Forwarding, depending on the call method:

Both can be used at the same time if all types of calls are to be forwarded.

Scheduler TRF.PNG
Activate Call Forwarding from station 104 to station 272 at 16:45 Monday to Friday.

Action commands: 

$TRF L104 "I272"
$SCRT L104 L272


Change parameters as required.

To modify the time and date of an existing Scheduler event, press the button Details.

If several different times are required, simply create a new Scheduler event for each time.


To reset the Call Forwarding we need to create another Scheduler event:

Scheduler TRF Reset.PNG
Reset the Call Forwarding at station 104 at 07:30 Tuesday to Saturday.

Action commands: 

$TRF L104 ""
$SCRT L104



Verify the of operation

The operation can be verified by temporarily changing the time in the server.

  • In the web interface, go to System Configuration > Time and Date.
  • Under Set Localtime, set a time one minute before the specified time in the event. E.g. 16:44:00 (six digit notation)
  • One minute later the event will trigger, and the Call Forwarding will be activated.
  • The display of the forwarded station will indicate that calls will be forwarded.

If the server is set to sync time with NTP server, you might have to first remove the IP address of the NTP server (enter a space), then reboot the server. Now you can Set Localtime.

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