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{{#seo:
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|Welcome to Zenitel Wiki
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|keywords=Zenitel,Vingtor-Stentofon,AlphaWikiZenitelWiki, ICX, Alphacom, IC-Edge, Pulse and SIP
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|description=Zenitel AlphaWiki contains up to date technical information about the platforms ICX, AlphaCom, IC-Edge, Pulse and SIP Intercom.
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| google-site-verification=mF7aDJsPni04wOo5zN_rUVuwByfvPVsTRjZsAlZYzRM
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<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to AlphaWiki</div>
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<div style="font-size:2rem; font-weight:600; border:none; margin:0; padding:.1em; color:#000;">Welcome to the Zenitel Wiki</div>
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<div style="top:+0.2em; font-size:95%;">everything you need to know about '''STENTOFON''' AlphaCom.</div>
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<div style="top:+0.2em; font-size:1rem">Everything you need to know about ICX-AlphaCom, AlphaCom XE, IC-Edge and SIP Intercom.</div>
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<div id="articlecount" style="width:100%; text-align:center; font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles in English</div>
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<div id="articlecount" style="maximum; text-align:center; font-size:1rem;"><b>[[Special:Statistics|{{NUMBEROFARTICLES}}]]</b> articles in English</div>
 
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Zenitel Wiki contains technical information about the platforms [https://www.zenitel.com/product/safety-security/solution-platforms/ic-edge-system IC-Edge], [https://www.zenitel.com/product/safety-security/intercom-devices SIP Intercom], [https://www.zenitel.com/product/safety-security/solution-platforms/icx-alphacom ICX-AlphaCom] and [https://www.zenitel.com/product/maritime-energy-solutions/intercom-systems/alphacom-server-system AlphaCom XE]. Here you will find up to date installation instructions, feature descriptions, configuration guides, application examples, integration with 3rd party systems, software download library, upgrade procedures and more. <b> [https://www.zenitel.com Zenitel.com]</b> contains general product information, including product specifications, ordering details, data sheets and <b>[https://www.zenitel.com/customer-service/library download links]</b> to PDF manuals, certificates and declarations.
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<table style="border:1px solid #ffcb00; border-spacing:8px; width:100%; margin:auto; background-color:#ffffff;">
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<ul class="small-block-grid-2 large-block-grid-5">
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:ICX-500 icon.png|130px|link=:Category:ICX-AlphaCom Platform]]<br>[[:Category:ICX-AlphaCom Platform|ICX-AlphaCom Platform]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:AlphaComXE icon.png|130px|link=:Category:AlphaCom XE]]<br>[[:Category:AlphaCom XE|AlphaCom XE System]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:IC-Edge icon.png|130px|link=:Category:IC-EDGE System]]<br>[[:Category:IC-EDGE System|IC-Edge System]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:SIP-Intercom icon.png|130px|link=:Category:SIP Intercom Mode]]<br>[[:Category:SIP Intercom Mode|SIP Intercom Mode]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:PublicAddress icon.png|130px|link=:Category:Public Address]]<br>[[:Category:Public Address|Public Address]]</li>
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</ul>
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</table>
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<table style="border:1px solid #ffcb00; border-spacing:8px; width:100%; margin:auto; background-color:#ffffff;">
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<ul class="small-block-grid-2 large-block-grid-5">
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:EventHandler icon.png|130px|link=:Category:Event Handler]]<br>[[:Category:Event Handler|Event Handler]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:Intercomanddevices icon.png|130px|link=:Category:Stations]]<br>[[:Category:Stations|Intercoms and Devices]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:3party-Integration icon.png|130px|link=:Category:3rd party integration]]<br>[[:Category:3rd party integration|3rd Party Integration]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:ReleaseNotes icon.png|130px|link=:Category:Release notes]]<br>[[:Category:Release notes|Release notes]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:Downloads icon.png|130px|link=Downloads]]<br>[[Downloads]]</li>
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</ul>
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</table>
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<ul class="small-block-grid-2 large-block-grid-2" style="border: 1px solid #ffd400;border-spacing:8px;">
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<h3> ICX-AlphaCom Software 1.3.3.0 (Feb 2024)</h3>
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* New ICX-AlphaCom software ver. 1.3.3.0 is released and ready for download in the [[Downloads#ICX-AlphaCom_System|download section]].
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<h3>Software Package VSIS 8.1 (February 2024)</h3>
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* The updated [[VSIS-8.1 Release|VSIS 8.1 software package]] is released. The [[:Category:VSIS Packages|VSIS Package]] is a collection of software for intercom solutions.
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*[[:Category:AlphaCom E Software|Software]]
 
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*[[:Category:Hardware|Hardware]]
 
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*[[:Category:AlphaCom features|Features]]
 
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*[[:Category:AlphaNet|AlphaNet]]
 
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*[[:Category:MultiModule|MultiModule]]
 
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*[[:Category:Event Handler|Event Handler]]
 
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*[[:Category:AlphaPro|AlphaPro]]
 
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*[[:Category:SIP|SIP]]
 
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*[[:Category:Stations|Stations]]
 
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*[[:Category:Applications|Applications]]
 
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*[[:Category:FAQ|FAQ]]
 
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*[[:Category:Release notes|Release notes]]
 
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<h3> AlphaCom XE Software 13.1.3.13 (May 2023)</h3>
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* The updated AlphaCom XE software 13.1.3.13 is released and ready for download in the [[Downloads#AlphaCom_XE_Series_.28Black_AMC-IP_board.29|download section]].  
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|style="font-size:95%; padding:10px 0; margin:0px; text-align:left; white-space:nowrap; color:#000;"| [http://meta.wikimedia.org/wiki/Help:Contents AlphaWiki User's Guide]
 
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[[Special:Allpages/Category:|All categories]]
 
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<!------------------------------ AlphaCom and What's new ------------------------------->
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaCom XE</h2>
 
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|style="color:#000;"| [[Image:AC E7 Networking.jpg|150px|left]] The '''[[:Category:AlphaCom XE Exchanges|AlphaCom XE]]''' combines the best of the present advanced AlphaCom system with the latest [[Wikipedia:Internet_Protocol|IP]], [[Linux]] and embedded networking technologies. When entering the IP world, no compromise has been made. The AlphaCom E provides the complete set of [[:Category:AlphaCom features|existing services]], quality, reliability and security characteristics for which AlphaCom has always been recognized.
 
  
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Some of the special features it brings into the IP domain are [[Wikipedia:G.722|wideband (7 kHz) audio]], a built-in [[AlphaWeb#Filtering.2C_the_AMC-IP_firewall|firewall]], [[AlphaWeb|integrated Web]] and [[SIP|SIP server]], and low latency switching.
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<h3>New stations</h3>
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* Two new Turbine stations:
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** [[TEIV-1+]]
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** [[TEIV-4+]]
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*Two new Vandal Proof stations added to the portfolio:
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** [[Vandal Resistant intercom - VR3G-1|VR3G-1]]
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** [[Vandal Resistant intercom - VR3G-1P|VR3G-1P]]
  
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Several exchanges can be interconnected on [[AlphaNet]] over IP, as well as traditional methods, both locally and worldwide. All communication and services are available throughout the entire network.
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</li>
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  <li style="text-align: left;vertical-align:middle;">
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<h2 style="margin:0; background:#ffd400; font-size:1.1rem; font-weight:bold; border:1px solid #ffd400; text-align:left; color:#000000; padding:0.2em 0.4em; margin-bottom:0.4em">[https://www.youtube.com/watch?v=HAt7Rt2AADE&list=PLDjbyqqpuDDLYp761Nr13yXFPk1Og1TDo How To Videos]</h2>
 +
'''A short introduction to Zenitel Wiki.:'''
  
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The [[:Category:AlphaCom XE Exchanges|AlphaCom XE Exchanges]] includes extended integration of different kinds of communication and alarm systems, access control, CCTV, public address, public telephones and a variety of features and solutions that can be added when desired. It is easy to [[System_integration_-_Implementation|interface to 3rd party systems]] to create special [[:Category:Applications|applications]].
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<div style="text-align:left;"> <youtube width="50%" height="50%">4mgbyv35ZPE</youtube>  </div>
  
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The new technology allows remote programming, [[AlphaWeb#Logging_and_monitoring|logging]] and maintenance via [[AlphaPro]], [[Syslog (AlphaCom)|Syslog]] and standard web browsers.
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">What's new</h2>
 
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|style="color:#000;" |'''SOFTWARE'''<br>
 
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The latest software versions are available on the [[Downloads|download page]]<br><br>
 
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'''IP Station version 01.10.3.8'''. This software runs on both IP substations and IP master stations. Main new features (since 01.09.3.3):
 
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* Added possibility to adjust mic sensitivity from the web interface.
 
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* Added possibility to register to an alphacom using directory number instead of MAC address. The directory number can be defined both from the web interface and local menu (Stations with display).
 
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* The Off-line password is now configurable from the IP station web interface.
 
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* The handset volume can now be configured different from the speaker volume. Configuration of handset volume is done by configuring the volume while the handset is lifted.
 
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* It is now possible to upgrade with VLAN. If "IP-station upgrade with VLAN" is set to yes and VLAN is enabled, the IP-station will send tagged packets during upgrade.
 
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* For a complete list of bug fixes and functional changes and enhancements, see [[Release Notes CCoIP station sw|IP Station release notes]]
 
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Upgrade the IP stations according to the [[IP Station Software upgrade|IP Station upgrade procedure]]<br><br>
 
  
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'''AlphaCom XE: version 11.1.3.3'''. <br>
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<p>For more videos, see [https://www.youtube.com/watch?v=HAt7Rt2AADE&list=PLDjbyqqpuDDLYp761Nr13yXFPk1Og1TDo How To Videos on YouTube]</p>
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Note that AMC 11 software also can be used on the red AMC-IP boards after first having done an [[AMC Flash Image Update XE|image upgrade]].<br>
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</li>
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News since 10.60.3.14:
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</ul>
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* [[Audio Messaging|Audio Messaging feature]] providing new and powerful voice messaging services
 
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* [[Recall|Recall feature]] for delayed announcement to prevent feedback
 
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* [[Auto-attendant]] feature providing voice guided menus for handling incoming calls
 
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* Easier IP Station configuration: IP Stations can register on the directory number instead of the MAC address
 
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* Basic setting for stations can now be configured from AlphaWeb (Edit number, name, volume and [[Active Noise Cancelling|Noise Reduction level]])
 
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* New Event Handler features: [[LOOP/ENDLOOP]]/[[BREAK (Event action)|BREAK]], [[%ges]] and [[Dfmt (macro)|%dfmt]]
 
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* It is now possible to [[Release_Notes_AlphaCom_11.0x#Labeling_of_IP_station_function_keys|label the function keys]] of the IP Master station
 
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'''AlphaCom E: version 10.60.3.14'''. Some new features (since 10.56): <br>
 
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*The display backlight in IP stations will be off in idle, and switched on whenever the station is in use. The backlight in CRM-V will not be turned off in idle.
 
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*SIP: SIP trunks/stations now support the RFC2833 standard digit signalling system
 
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*SIP port can be [[Release_Notes_AlphaCom_10.6x#SIP_port_can_be_configured_from_nvram|configured from nvram]]
 
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*Allow AGA cards used as AlphaNet in E7 card position 1-3. All 6 board positions in AlphaCom E7 can now be configured with AlphaNet audio on AGA cards
 
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*[[IP Flush Master - 1008031000|CRM-V]]: [[Licenses#CRM_V_license|CRM-V license]] handling and [[DAK48 module - 1008010100|DAK module]] support
 
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*Option for Notification tone on CRM-V when receiving call request
 
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*New [[Call Statistics Log|Call Statistics Log]] System. Changed text and behaviour of the "statistics" call log. Call log now contains all incoming and outgoing calls.
 
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*Option to [[Release_Notes_AlphaCom_10.6x#Inhibit_AlphaPro_configuration_from_AlphaNet|inhibit AlphaPro configuration from AlphaNet]]
 
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*[[AMC software version|New 4 digit software version system]]  <br>
 
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For a complete list of bug fixes and functional changes and enhancements, see [[Release Notes AlphaCom 10.6x|AMC-IP Release Notes]]<br>
 
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How to ugrade: [[AMC-IP software upgrade|AMC-IP software upgrade procedure]]
 
  
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'''AlphaPro version 11.1.3.1'''. New features (since 10.56): <br>
 
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* Included an option to tear down TCP connection after data is sent (Serial Ports settings)
 
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* Implemented "Defragment Action Strings Table" function
 
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* Implemented Parameter 3 in Directory Number Table
 
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* Added Directory  numbers related to the [[:Category:Audio Messaging|Audio Messaging]] Features
 
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* Added [[Auto Attendant and Event trigg on dialing digits|feature 105]] and [[Ringing group|feature 109]] to COS 15
 
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* For a complete list of bug fixes and functional changes and enhancements, see [[Release_Notes_AlphaPro_11.xx|AlphaPro release notes]]
 
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<!------------------------------ AlphaPro, AlphaWeb and Event Handler ------------------------------->
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaPro</h2>
 
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|style="color:#000;"| [[Image:AlphaPro Users and Stations.jpg|100px|right]] '''[[AlphaPro]]''' is the programming tool for the AlphaCom exchange. AlphaPro gives the facility to program the [[features]] of the exchange off-line, and at a later stage download this programming into the exchange. AlphaPro does not extend the features of the exchange, it fills in the appropriate tables.
 
  
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AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage upload this programming into the exchange.
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<span style="font-size:80%;">[[Special:Allpages/Category:|All Categories]] &emsp;&emsp;&emsp; [[Contact|Contact/Support]] &emsp;&emsp;&emsp; [https://www.zenitel.com/ Zenitel.com] &emsp;&emsp;&emsp; [https://www.zenitel.com/PublicAddressAndVoiceAlarmSolutions ASL PAVA]</span>
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AlphaPro is actually two software programs, one FoxPro database application (the big, central window) and one C-code communication program called WACS (the small window on top).
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaWeb</h2>
 
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|style="color:#000;"| [[Image:AlphaWeb main screen.jpg|100px|right]] The [[AlphaWeb]] is an embedded web server running on the AlphaCom E exchange. It allows the users to log using a standard web browser such as [http://en.wikipedia.org/wiki/Internet_Explorer Internet Explorer], [http://en.wikipedia.org/wiki/Firefox Mozilla Firefox], [http://en.wikipedia.org/wiki/Opera_(web_browser) Opera] or [http://en.wikipedia.org/wiki/Netscape_Communicator Netscape] to operate and manage the AlphaCom system.
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">Event Handler</h2>
 
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|style="color:#000;"|  [[Image:Eventhandler.gif|150px|right]] The AlphaCom exchange is an intercom exchange of which the main task is to enable uni- and bi-directional speech. In order to be able to meet as many customer requirements as possible when it comes to special features an '''[[Event Handler]]''' has been implemented. The underlying idea is that by customer-programming this event handler functionality can be implemented which is not part of the standard [[features|feature list]]. The event handler is unique in the world of intercom. It is what gives the exchange its flexibility and makes it possible to meet most, if not all, customer requirements.
 
  
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The Event Handler is based on the software concept that when the intercom functions run, they report [[Event_Handler#Events_Types|'events']] to a part of the software called the Event Handler. The event can be described as a trigger that sets off an [[Event_Handler#Action_Commands|action]] in the system depending on the information entered in [[AlphaPro]], the programming tool for the AlphaCom exchange. In this way, the Event Handler provides a powerful engineering tool for configuring system behaviour to meet requirements from customers.
 
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Latest revision as of 11:50, 29 February 2024

Welcome to the Zenitel Wiki
Everything you need to know about ICX-AlphaCom, AlphaCom XE, IC-Edge and SIP Intercom.
1,761 articles in English

Zenitel Wiki contains technical information about the platforms IC-Edge, SIP Intercom, ICX-AlphaCom and AlphaCom XE. Here you will find up to date installation instructions, feature descriptions, configuration guides, application examples, integration with 3rd party systems, software download library, upgrade procedures and more. Zenitel.com contains general product information, including product specifications, ordering details, data sheets and download links to PDF manuals, certificates and declarations.




  • News

    ICX-AlphaCom Software 1.3.3.0 (Feb 2024)

    • New ICX-AlphaCom software ver. 1.3.3.0 is released and ready for download in the download section.

    Software Package VSIS 8.1 (February 2024)

    AlphaCom XE Software 13.1.3.13 (May 2023)

    • The updated AlphaCom XE software 13.1.3.13 is released and ready for download in the download section.

    New stations

  • How To Videos

    A short introduction to Zenitel Wiki.:


    For more videos, see How To Videos on YouTube


All Categories     Contact/Support     Zenitel.com     ASL PAVA


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