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{{#seo:
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|Welcome to Zenitel Wiki
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|keywords=Zenitel,Vingtor-Stentofon,AlphaWikiZenitelWiki, ICX, Alphacom, IC-Edge, Pulse and SIP
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|description=Zenitel AlphaWiki contains up to date technical information about the platforms ICX, AlphaCom, IC-Edge, Pulse and SIP Intercom.
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| google-site-verification=mF7aDJsPni04wOo5zN_rUVuwByfvPVsTRjZsAlZYzRM
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|style="width:100%; color:#000"| <!--
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<div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to AlphaWiki</div>
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<div style="font-size:2rem; font-weight:600; border:none; margin:0; padding:.1em; color:#000;">Welcome to the Zenitel Wiki</div>
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<div style="top:+0.2em; font-size:95%;">everything you need to know about '''STENTOFON''' AlphaCom.</div>
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<div style="top:+0.2em; font-size:1rem">Everything you need to know about ICX-AlphaCom, AlphaCom XE, IC-Edge and SIP Intercom.</div>
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<div id="articlecount" style="width:100%; text-align:center; font-size:85%;">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles in English</div>
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<div id="articlecount" style="maximum; text-align:center; font-size:1rem;"><b>[[Special:Statistics|{{NUMBEROFARTICLES}}]]</b> articles in English</div>
 
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Zenitel Wiki contains technical information about the platforms [https://www.zenitel.com/product/safety-security/solution-platforms/ic-edge-system IC-Edge], [https://www.zenitel.com/product/safety-security/intercom-devices SIP Intercom], [https://www.zenitel.com/product/safety-security/solution-platforms/icx-alphacom ICX-AlphaCom] and [https://www.zenitel.com/product/maritime-energy-solutions/intercom-systems/alphacom-server-system AlphaCom XE]. Here you will find up to date installation instructions, feature descriptions, configuration guides, application examples, integration with 3rd party systems, software download library, upgrade procedures and more. <b> [https://www.zenitel.com Zenitel.com]</b> contains general product information, including product specifications, ordering details, data sheets and <b>[https://www.zenitel.com/customer-service/library download links]</b> to PDF manuals, certificates and declarations.
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*[[:Category:AlphaCom E Software|Software]]
 
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*[[:Category:Hardware|Hardware]]
 
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*[[:Category:AlphaCom features|Features]]
 
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*[[:Category:AlphaNet|AlphaNet]]
 
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*[[:Category:MultiModule|MultiModule]]
 
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*[[:Category:Event Handler|Event Handler]]
 
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*[[:Category:AlphaPro|AlphaPro]]
 
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*[[:Category:SIP|SIP]]
 
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*[[:Category:Stations|Stations]]
 
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*[[:Category:Applications|Applications]]
 
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*[[:Category:3rd party integration|3rd party integration]]
 
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*[[:Category:Release notes|Release notes]]
 
 
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|style="font-size:95%; padding:10px 0; margin:0px; text-align:left; white-space:nowrap; color:#000;"| [http://meta.wikimedia.org/wiki/Help:Contents AlphaWiki User's Guide]
 
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[[Special:Allpages/Category:|All categories]]
 
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<!------------------------------ AlphaCom and What's new ------------------------------->
 
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{|width="100%" cellpadding="2" cellspacing="5" style="vertical-align:top; background:#ffffff;"
 
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!
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaCom XE</h2>
 
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|style="color:#000;"| [[Image:AC E7 Networking.jpg|150px|left]] The '''[[:Category:AlphaCom XE Exchanges|AlphaCom XE]]''' combines the best of the present advanced AlphaCom system with the latest [[Wikipedia:Internet_Protocol|IP]], [[Linux]] and embedded networking technologies. When entering the IP world, no compromise has been made. The AlphaCom E provides the complete set of [[:Category:AlphaCom features|existing services]], quality, reliability and security characteristics for which AlphaCom has always been recognized.
 
  
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Some of the special features it brings into the IP domain are [[Wikipedia:G.722|wideband (7 kHz) audio]], a built-in [[AlphaWeb#Filtering.2C_the_AMC-IP_firewall|firewall]], [[AlphaWeb|integrated Web]] and [[SIP|SIP server]], and low latency switching.
 
  
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Several exchanges can be interconnected on [[AlphaNet]] over IP, as well as traditional methods, both locally and worldwide. All communication and services are available throughout the entire network.
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<table style="border:1px solid #ffcb00; border-spacing:8px; width:100%; margin:auto; background-color:#ffffff;">
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<ul class="small-block-grid-2 large-block-grid-5">
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:ICX-500 icon.png|130px|link=:Category:ICX-AlphaCom Platform]]<br>[[:Category:ICX-AlphaCom Platform|ICX-AlphaCom Platform]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:AlphaComXE icon.png|130px|link=:Category:AlphaCom XE]]<br>[[:Category:AlphaCom XE|AlphaCom XE System]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:IC-Edge icon.png|130px|link=:Category:IC-EDGE System]]<br>[[:Category:IC-EDGE System|IC-Edge System]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:SIP-Intercom icon.png|130px|link=:Category:SIP Intercom Mode]]<br>[[:Category:SIP Intercom Mode|SIP Intercom Mode]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:PublicAddress icon.png|130px|link=:Category:Public Address]]<br>[[:Category:Public Address|Public Address]]</li>
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</ul>
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</table>
  
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The [[:Category:AlphaCom XE Exchanges|AlphaCom XE Exchanges]] includes extended integration of different kinds of communication and alarm systems, access control, CCTV, public address, public telephones and a variety of features and solutions that can be added when desired. It is easy to [[System_integration_-_Implementation|interface to 3rd party systems]] to create special [[:Category:Applications|applications]].
 
  
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The new technology allows remote programming, [[AlphaWeb#Logging_and_monitoring|logging]] and maintenance via [[AlphaPro]], [[Syslog (AlphaCom)|Syslog]] and standard web browsers.
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<table style="border:1px solid #ffcb00; border-spacing:8px; width:100%; margin:auto; background-color:#ffffff;">
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:EventHandler icon.png|130px|link=:Category:Event Handler]]<br>[[:Category:Event Handler|Event Handler]]</li>
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">What's new</h2>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:Intercomanddevices icon.png|130px|link=:Category:Stations]]<br>[[:Category:Stations|Intercoms and Devices]]</li>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:3party-Integration icon.png|130px|link=:Category:3rd party integration]]<br>[[:Category:3rd party integration|3rd Party Integration]]</li>
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|style="color:#000;" |'''SOFTWARE'''<br>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:ReleaseNotes icon.png|130px|link=:Category:Release notes]]<br>[[:Category:Release notes|Release notes]]</li>
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The latest software versions are available on the [[Downloads|download page]]<br><br>
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  <li style="text-align: center;vertical-align:middle; font-size: 110%;">[[File:Downloads icon.png|130px|link=Downloads]]<br>[[Downloads]]</li>
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'''IP Station version 02.03.3.1'''.
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</ul>
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</table>
  
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New functions (since 02.02.3.1):<br>
 
  
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General Enhancements:
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<ul class="small-block-grid-2 large-block-grid-2" style="border: 1px solid #ffd400;border-spacing:8px;">
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* IPARIO now uses the same image as IP Desktop / Master / Sub
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  <li style="text-align:left;vertical-align:middle;">
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* Can now choose IGMP version
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  <h2 style="margin:0; background:#ffd400; font-size:1.1rem; font-weight:bold; border:1px solid #ffd400; text-align:left; color:#000; padding:0.2em 0.4em; margin-bottom:0.4em">News</h2>
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* Now possible to do factory reset from the web interface
 
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* DHCP request option 12 and 81 is now used
 
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* Now showing more network information in the station information screen
 
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* The stations will now remember their last DHCP IP Address and request it during DHCP negotiation
 
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* Stations can now continue to use last DHCP IP Address when the DHCP server fails to respond
 
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Enhancements in SIP mode:  
 
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* Added more SNMP GET information
 
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* Added support for 3 parallel registrations and configurable serial registration
 
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* Added support for DTMF Flash on Input Button
 
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* Enhanced relay functionality
 
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* Added option for increasing tone volume
 
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* Added option to configure delay for setting up call (press input/dak button for X seconds)
 
  
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Enhancements in AlphaCom mode:
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<h3> ICX-AlphaCom Software 1.3.3.0 (Feb 2024)</h3>
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* Added support for using old handset in new 8023 hardware at the headset input
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* New ICX-AlphaCom software ver. 1.3.3.0 is released and ready for download in the [[Downloads#ICX-AlphaCom_System|download section]].
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* Added support for tonetest in IP only environments
 
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* Fixed several errors where sound could dissappear in conferences
 
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* Fixed an error which caused multicast to dissappear when using IGMP snooping
 
  
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<h3>Software Package VSIS 8.1 (February 2024)</h3>
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* The updated [[VSIS-8.1 Release|VSIS 8.1 software package]] is released. The [[:Category:VSIS Packages|VSIS Package]] is a collection of software for intercom solutions.
  
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Note that the IP DualDisplay and the Turbine stations are using a different software than the rest of the IP stations.
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<h3> AlphaCom XE Software 13.1.3.13 (May 2023)</h3>
 +
* The updated AlphaCom XE software 13.1.3.13 is released and ready for download in the [[Downloads#AlphaCom_XE_Series_.28Black_AMC-IP_board.29|download section]].  
  
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For a complete list of bug fixes and functional changes and enhancements, see [[Release Notes CCoIP station sw|IP Station release notes]]
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<h3>New stations</h3>
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Upgrade the IP stations according to the [[IP Station Software upgrade|IP Station upgrade procedure]]<br><br>
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* Two new Turbine stations:
 +
** [[TEIV-1+]]
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** [[TEIV-4+]]
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*Two new Vandal Proof stations added to the portfolio:
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** [[Vandal Resistant intercom - VR3G-1|VR3G-1]]
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** [[Vandal Resistant intercom - VR3G-1P|VR3G-1P]]
  
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'''AMC-IP version 11.3.3.1'''. <br>
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</li>
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News since 11.2.3.7:
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  <li style="text-align: left;vertical-align:middle;">
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* [[Release_Notes_AlphaCom_11.03#Built_in_DHCP-Server|Built in DHCP-Server]]
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<h2 style="margin:0; background:#ffd400; font-size:1.1rem; font-weight:bold; border:1px solid #ffd400; text-align:left; color:#000000; padding:0.2em 0.4em; margin-bottom:0.4em">[https://www.youtube.com/watch?v=HAt7Rt2AADE&list=PLDjbyqqpuDDLYp761Nr13yXFPk1Og1TDo How To Videos]</h2>
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* [[Release_Notes_AlphaCom_11.03#External_DNS_Server_Support|External DNS Server Support]]
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'''A short introduction to Zenitel Wiki.:'''
−
* [[Release_Notes_AlphaCom_11.03#Built_in_NTP_Server|Built in NTP Server]]
 
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* [[Release_Notes_AlphaCom_11.03#Changed_and_Improved_IP_Address_Configuration_in_AlphaWeb|Changed and Improved IP Address Configuration in AlphaWeb]]
 
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* [[Release_Notes_AlphaCom_11.03#Station_Discovery_and_Assignment_from_AlphaWeb._.28Beta.29|Station Discovery and Assignment from AlphaWeb]]
 
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* [[Release_Notes_AlphaCom_11.03#Dynamic_Group_Call|Dynamic Group Call]]
 
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* [[Release_Notes_AlphaCom_11.03#Data_Command_for_Sending_Digit_Signaling_to_SIP_station_.28MTN_148.29|Data Command $D2S for Sending Digit Signaling to SIP station]]
 
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* [[Release_Notes_AlphaCom_11.03#Data_Command_for_Display_Update|Data Command for Display Update]]
 
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* [[Release_Notes_AlphaCom_11.03#Event_Handler_Event_if_Recording_Fails_.28MTN_77.29|Event Handler Event if Recording Fails]]
 
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* [[Release_Notes_AlphaCom_11.03#New_Feature_for_Manual_Activation_of_Recording_During_Conversation_.28MTN_146.29|New Feature for Manual Activation of Recording During Conversation]]
 
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* [[Release_Notes_AlphaCom_11.03#Report_SX_Conference_Speaker_to_SysLog_Statistic_.28MTN_41.29|Report SX Conference Speaker to SysLog Statistic]]
 
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* [[Release_Notes_AlphaCom_11.03#Priority_Direct_Paging_with_Feature_93_.28MTN_160.29|Priority Direct Paging with Feature 93]]
 
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* [[Release_Notes_AlphaCom_11.03#SIPd_Reply_to_the_.22OPTION.22_Message_.28MTN_147.29|SIPd Reply to the "OPTION" Message]]
 
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* [[Release_Notes_AlphaCom_11.03#SIPd_Support_of_Delayed_Offer|SIPd Support of Delayed Offer]]
 
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* [[Release_Notes_AlphaCom_11.03#IP_Station_Registration_Changes|IP Station Registration Changes]]
 
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* [[Release_Notes_AlphaCom_11.03#IP-HA_Enhancement.2C_Part_Of_State_Data_Synchronized|IP-HA Enhancement, Part Of State Data Synchronized]]
 
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* [[Release_Notes_AlphaCom_11.03#Backward_Compatibility_Flag_for_.24EXT_MAIL_.28MTN_193.29|Backward Compatibility Flag for $EXT_MAIL]]
 
  
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For a complete list of bug fixes and functional changes and enhancements, see [[Release Notes AlphaCom 11.03|AMC-IP Release Notes]]<br>
+
<div style="text-align:left;"> <youtube width="50%" height="50%">4mgbyv35ZPE</youtube> </div>
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'''Note:''' AMC 11.3.3.1 software cannot be used on the <span style="color: red">red</span> AMC-IP boards <br>
 
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How to upgrade: [[AMC-IP software upgrade|AMC-IP software upgrade procedure]]
 
  
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'''AlphaPro version 11.5.3.4'''. New features (since 11.2.3.5'''): <br>
 
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* Support for Windows 7 and Windows 8
 
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* The communication buttons are integrated into AlphaPro. SendAll, SendChange, GetAll, Set Node number and Reset can be activated directly from AlphaPro
 
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* Option to save Username and Password
 
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* Extended function for importing user data from a .csv file
 
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* New fields: Exchange & System -> System -> Calls and Options: [[Exchange_%26_System_(AlphaPro)#Calls_and_Options|'''Delete Mail Filter''' and '''Cancel Mail on CallBack Threshold''']]
 
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* NOTE: The Sentinel dongle driver must be installed separately. It is located in the \SentinelSystemDriver folder inside your AlphaPro installation directory.
 
  
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For a complete list of bug fixes and functional changes and enhancements, see [[Release_Notes_AlphaPro_11.xx|AlphaPro release notes]]
+
<p>For more videos, see [https://www.youtube.com/watch?v=HAt7Rt2AADE&list=PLDjbyqqpuDDLYp761Nr13yXFPk1Og1TDo How To Videos on YouTube]</p>
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|-
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</li>
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</ul>
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<!------------------------------ AlphaPro, AlphaWeb and Event Handler ------------------------------->
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaPro</h2>
 
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|style="color:#000;"| [[Image:AlphaPro 11 5.PNG|100px|right]] '''[[AlphaPro]]''' is the programming tool for the AlphaCom exchange. AlphaPro gives the facility to program the [[features]] of the exchange off-line, and at a later stage download this programming into the exchange. AlphaPro does not extend the features of the exchange, it fills in the appropriate tables.
 
  
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AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage upload this programming into the exchange.
 
  
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|-
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<span style="font-size:80%;">[[Special:Allpages/Category:|All Categories]] &emsp;&emsp;&emsp; [[Contact|Contact/Support]] &emsp;&emsp;&emsp; [https://www.zenitel.com/ Zenitel.com] &emsp;&emsp;&emsp; [https://www.zenitel.com/PublicAddressAndVoiceAlarmSolutions ASL PAVA]</span>
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!
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">AlphaWeb</h2>
 
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|-
 
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|style="color:#000;"| [[File:AlphaWebMain.PNG|100px|right]] The [[AlphaWeb]] is an embedded web server running on the AlphaCom E exchange. It allows the users to log in using a standard web browser such as [http://en.wikipedia.org/wiki/Internet_Explorer Internet Explorer], [http://en.wikipedia.org/wiki/Firefox Mozilla Firefox], [http://en.wikipedia.org/wiki/Opera_(web_browser) Opera] or [http://en.wikipedia.org/wiki/Netscape_Communicator Netscape] to operate and manage the AlphaCom system.
 
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|-
 
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!
 
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<h2 style="margin:0; background:#ffcb00; font-size:120%; font-weight:bold; border:1px solid #ffcb00; text-align:left; color:#000; padding:0.2em 0.4em;">Event Handler</h2>
 
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|-
 
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|style="color:#000;"|  [[Image:Eventhandler.gif|150px|right]] The AlphaCom exchange is an intercom exchange of which the main task is to enable uni- and bi-directional speech. In order to be able to meet as many customer requirements as possible when it comes to special features an '''[[Event Handler]]''' has been implemented. The underlying idea is that by customer-programming this event handler functionality can be implemented which is not part of the standard [[features|feature list]]. The event handler is unique in the world of intercom. It is what gives the exchange its flexibility and makes it possible to meet most, if not all, customer requirements.
 
  
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The Event Handler is based on the software concept that when the intercom functions run, they report [[Event_Handler#Events_Types|'events']] to a part of the software called the Event Handler. The event can be described as a trigger that sets off an [[Event_Handler#Action_Commands|action]] in the system depending on the information entered in [[AlphaPro]], the programming tool for the AlphaCom exchange. In this way, the Event Handler provides a powerful engineering tool for configuring system behaviour to meet requirements from customers.
 
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__NOTOC__ __NOEDITSECTION__
 
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Latest revision as of 11:50, 29 February 2024

Welcome to the Zenitel Wiki
Everything you need to know about ICX-AlphaCom, AlphaCom XE, IC-Edge and SIP Intercom.
1,761 articles in English

Zenitel Wiki contains technical information about the platforms IC-Edge, SIP Intercom, ICX-AlphaCom and AlphaCom XE. Here you will find up to date installation instructions, feature descriptions, configuration guides, application examples, integration with 3rd party systems, software download library, upgrade procedures and more. Zenitel.com contains general product information, including product specifications, ordering details, data sheets and download links to PDF manuals, certificates and declarations.




  • News

    ICX-AlphaCom Software 1.3.3.0 (Feb 2024)

    • New ICX-AlphaCom software ver. 1.3.3.0 is released and ready for download in the download section.

    Software Package VSIS 8.1 (February 2024)

    AlphaCom XE Software 13.1.3.13 (May 2023)

    • The updated AlphaCom XE software 13.1.3.13 is released and ready for download in the download section.

    New stations

  • How To Videos

    A short introduction to Zenitel Wiki.:


    For more videos, see How To Videos on YouTube


All Categories     Contact/Support     Zenitel.com     ASL PAVA


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