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Difference between revisions of "Output call request to MLH/CRM feature"

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(New page: '''49 FEAT_EXT_CALL_REQ FEATURE''' {| border="1" !style="background:#ffdead;"|Param1 !style="background:#ffdead;"|Description |- | ?? || Output "Call request" message to external device |-...)
 
 
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'''49 FEAT_EXT_CALL_REQ FEATURE'''
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{{AI}}
{| border="1"
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{|  
!style="background:#ffdead;"|Param1
 
!style="background:#ffdead;"|Description
 
 
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| ?? || Output "Call request" message to external device
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|width="170pt"|'''Feature''':
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| Call Request to CRM
 
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|colspan="2"|Control Room:  Call request from station to dir.no.
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|'''Default directory number''': || 621
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|-
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|'''Feature number''': || 49
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|-valign="top"  
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|'''Parameter 1''': || 0 (N/A)
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|-valign="top"
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|'''Description''': || This is a TouchLine style [[Call Request]], where a Control Room station based on the [[MPC Data Protocol]] looks for connection message to dummy numbers which are interpreted as queue numbers.
  
Calling station gets voice message, then ringing and blink.
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Procedure:  Dial 621, then the station cancels, and enters Call Requester Mode ([[ASVP]] voice message, then blinking LED).
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Call Requester mode is exited when the Call Request is answered, or the station is used for something.
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Data generated on the [[MPC Data Protocol]]:
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*0507 AAAA F621 0000 0000
  
Data message sent on MPC port.
 
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|}
 
 
 
[[AlphaCom Feature List|Back to feature list]]
 
[[AlphaCom Feature List|Back to feature list]]

Latest revision as of 09:47, 8 October 2019

AI.png
Feature: Call Request to CRM
Default directory number: 621
Feature number: 49
Parameter 1: 0 (N/A)
Description: This is a TouchLine style Call Request, where a Control Room station based on the MPC Data Protocol looks for connection message to dummy numbers which are interpreted as queue numbers.

Procedure: Dial 621, then the station cancels, and enters Call Requester Mode (ASVP voice message, then blinking LED). Call Requester mode is exited when the Call Request is answered, or the station is used for something.

Data generated on the MPC Data Protocol:

  • 0507 AAAA F621 0000 0000

Back to feature list