Difference between revisions of "Output call request to MLH/CRM feature"
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|'''Parameter 1''': || 0 (N/A) | |'''Parameter 1''': || 0 (N/A) | ||
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| − | |'''Description''': || | + | |'''Description''': || This is a TouchLine style [[Call Request]], where a Control Room station based on the [[MPC Data Protocol]] looks for connection message to dummy numbers which are interpreted as queue numbers. |
Procedure: Dial 621, then the station cancels, and enters Call Requester Mode ([[ASVP]] voice message, then blinking LED). | Procedure: Dial 621, then the station cancels, and enters Call Requester Mode ([[ASVP]] voice message, then blinking LED). | ||
Call Requester mode is exited when the Call Request is answered, or the station is used for something. | Call Requester mode is exited when the Call Request is answered, or the station is used for something. | ||
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Data generated on the [[MPC Data Protocol]]: | Data generated on the [[MPC Data Protocol]]: | ||
*0507 AAAA F621 0000 0000 | *0507 AAAA F621 0000 0000 | ||
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[[AlphaCom Feature List|Back to feature list]] | [[AlphaCom Feature List|Back to feature list]] | ||
Latest revision as of 09:47, 8 October 2019
| Feature: | Call Request to CRM |
| Default directory number: | 621 |
| Feature number: | 49 |
| Parameter 1: | 0 (N/A) |
| Description: | This is a TouchLine style Call Request, where a Control Room station based on the MPC Data Protocol looks for connection message to dummy numbers which are interpreted as queue numbers.
Procedure: Dial 621, then the station cancels, and enters Call Requester Mode (ASVP voice message, then blinking LED). Call Requester mode is exited when the Call Request is answered, or the station is used for something. Data generated on the MPC Data Protocol:
|