Difference between revisions of "Priority Mail in Idle (Event Type)"
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==Event description== | ==Event description== | ||
{| | {| | ||
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| − | |width=" | + | |width="180pt"|'''Event Owner''': |
|width="300pt"|The queuing station or an [[UDP]] group | |width="300pt"|The queuing station or an [[UDP]] group | ||
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==Additional information== | ==Additional information== | ||
| − | :- The event goes ON every time a mail | + | :- The event goes ON every time a mail is received |
| − | :- | + | :- The event goes OFF during conversation, and back ON when returning to idle if there are still priority mails in the queue |
| − | :- Priority level programmable from AlphaPro: Exchange & System | + | :- Priority level programmable from AlphaPro: [[Exchange_%26_System_%28AlphaPro%29#Calls_and_Options|Exchange & System -> System -> Calls and Options]] -> "Priority Mail" Queue Indication - Minimum Priority Level (default = 100). |
| − | :- Related event: "06 Priority mail present" | + | :- Related event: "[[Priority Mail Present (Event Type)|06 Priority mail present]]" |
| + | :- The event can be toggled ON or OFF by dialling [[Acknowledge Priority Mail on own station feature|7882]]. e.g. to mute a buzzer | ||
==Application== | ==Application== | ||
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[[Category:Event Handler]] | [[Category:Event Handler]] | ||
| + | [[Category:Event types]] | ||
Latest revision as of 16:17, 4 October 2019
Event description
| Event Owner: | The queuing station or an UDP group |
| Event type: | 12 - Priority Mail in Idle |
| Subevent: | N/A |
| When change to ON: | When receiving a mail with priority above 100 (programmable) in the mail queue |
| When change to OFF: | During conversation, and when there are no more priority mails in the queue |
| When related to: | N/A |
Additional information
- - The event goes ON every time a mail is received
- - The event goes OFF during conversation, and back ON when returning to idle if there are still priority mails in the queue
- - Priority level programmable from AlphaPro: Exchange & System -> System -> Calls and Options -> "Priority Mail" Queue Indication - Minimum Priority Level (default = 100).
- - Related event: "06 Priority mail present"
- - The event can be toggled ON or OFF by dialling 7882. e.g. to mute a buzzer
Application
- - Buzzer control CRM IV