Difference between revisions of "Priority Mail in Idle (Event Type)"
From Zenitel Wiki
(→Additional information) |
(→Additional information) |
||
| Line 23: | Line 23: | ||
:- Priority level programmable from AlphaPro: [[Exchange_%26_System_%28AlphaPro%29#Calls_and_Options|Exchange & System -> System -> Calls and Options]] -> "Priority Mail" Queue Indication - Minimum Priority Level (default = 100). | :- Priority level programmable from AlphaPro: [[Exchange_%26_System_%28AlphaPro%29#Calls_and_Options|Exchange & System -> System -> Calls and Options]] -> "Priority Mail" Queue Indication - Minimum Priority Level (default = 100). | ||
:- Related event: "[[Priority Mail Present (Event Type)|06 Priority mail present]]" | :- Related event: "[[Priority Mail Present (Event Type)|06 Priority mail present]]" | ||
| + | :- The event can be toggled ON or OFF by dialling [[Acknowledge Priority Mail on own station feature|7882]]. e.g. to mute a buzzer | ||
==Application== | ==Application== | ||
Revision as of 11:27, 1 March 2010
Event description
| Event Owner: | The queuing station or an UDP group |
| Event type: | 12 - Priority Mail in Idle |
| Subevent: | N/A |
| When change to ON: | When receiving a mail with priority above 100 (programmable) in the mail queue |
| When change to OFF: | During conversation, and when there are no more priority mails in the queue |
| When related to: | N/A |
Additional information
- - The event goes ON every time a mail is received
- - The event goes OFF during conversation, and back ON when returning to idle if there are still priority mails in the queue
- - Priority level programmable from AlphaPro: Exchange & System -> System -> Calls and Options -> "Priority Mail" Queue Indication - Minimum Priority Level (default = 100).
- - Related event: "06 Priority mail present"
- - The event can be toggled ON or OFF by dialling 7882. e.g. to mute a buzzer
Application
- - Buzzer control CRM IV