Private Ringing, Customized ringing tone

Intercom stations can have customized private ringing tones. A wav file with the wanted ringing tone must be uploaded to the AlphaCom via the web interface.

Customized ringing tones works for IP stations as well as for analog stations.

Software and license requirement

AlphaCom XE

• AMC 11.2.3.11 or later
• AlphaPro 11.6.3.8 or later
• Enhanced Audio Messaging license

ICX-AlphaCom

• Any ICX server version
• Enhanced Audio Messaging license

Configuration in AlphaPro

From the Users & Stations menu, "Station Type" tab, select private ringing file to use for the selected station.

AlphaPro Users & Stations configuration

Upload of Custom Private Ringing Tones

The AlphaCom Messaging functionality is used for this service. One can upload up to 10 wav files to use for custom Private Ringing Tones.

The audio file must be on wav format, 16kHz samplerate, 16 bit resolution, mono.

In AlphaWeb, go to System Configuration > Messaging, and select:

• Message Group = 30 (Announcement message), and
• Group Index: 80 to 89.

Example of two wav files uploaded

Message mapping

Message mapping

Behavior

The system for customized ringing tone uses the internal "messaging" system, "Alarm message to group".

AlphaCom is capable of simultaneously do playback of 8 different wav files. If this limit is reached, the ringing tone sent to the station will be the standard AlphaCom ringing tone.

If other activities requires message playback and there are no available resources, the resources used for Ringing Tone will be snatched and stations will return to standard ringing tone pattern.

Ringing Groups

The ringing group configuration is not yet available from AlphaPro (11.6.3.9).

Nvram address:

&012493 .ex_profile.ringing_gr_wav[1] = 0 (0x00)

Selecting ringing tone

Each group used for "Ringing group" can be assosiated with a wav file in the same manner as for stations.

Due limitations of available parameter the ringing wav file relates to the group and not to the directory number used for the ringing group, thus two ringing group directory numbers related to the same group will use the same ringing wav file.

Starting a ringing group mail will follow the rule

1. Check if "UK style" ringing configured. > start "UK style" ringing
2. Check if wav file is associated with the ringing group, > Start wav file
3. Check If group configured for using wav file associated to the station. -> Star Wav file
4. No match above, use standard ringing tone

Values in use for Ringing Group:

Message mapping