Difference between revisions of "TouchLine station used for Call Queing"
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| − | TouchLine display stations can be used for call queuing. With its 2-line display the TouchLine station is suitable to use as a simple "Guard station" to receive [[Call Request]]s from | + | TouchLine display stations can be used for call queuing. With its 2-line display the TouchLine station is suitable to use as a simple "Guard station" to receive [[Call Request]]s from substations. [[DAK]] keys can be configured to scroll and answer the call queue. |
| − | === Configuration for Call Queuing === | + | ===Configuration for Call Queuing=== |
When the TouchLine station is used for call queuing the following settings should be made in [[AlphaPro]]: | When the TouchLine station is used for call queuing the following settings should be made in [[AlphaPro]]: | ||
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| − | = | + | *In Users & Stations, set '''Station Type''' = "Master station" |
| − | * | + | *In Users & Stations, select the tab 'Station Type' and set the flag ''Show Mail Queue in Idle'' |
| − | + | *In Users & Stations, press ['''DAK''']. In the tab 'DAK 1-10' enter the [[Mail_Queue_Operation|queue navigation codes]] for answer, scroll and delete on approriate keys: | |
| − | * | + | **Navigation key 1: 7638 (Answer) |
| − | * | + | **Navigation key 2: 7637 (Up) |
| − | * | + | **Navigation key 3: 7639 (Down) |
| − | * | + | **Navigation key 4: 7630 (Delete) |
| − | [[Category: | + | ===TouchLine display stations models=== |
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| + | *[[Desk Master Station, Display - 1007070090]] | ||
| + | *[[Desk/Wall Master Station, Display - 1007071090]] | ||
| + | *[[Desk/Wall Master Station, Display - 1007072090]] | ||
| + | *[[Desk/Wall Master Station - 1007001310]] | ||
| + | *[[Desk/Wall Master Station, Display - 1007034310]] | ||
| + | *[[Desk/Wall Master Station, Display - 1007036310]] | ||
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| + | [[Category: TouchLine]] | ||
Latest revision as of 01:56, 15 June 2022
TouchLine display stations can be used for call queuing. With its 2-line display the TouchLine station is suitable to use as a simple "Guard station" to receive Call Requests from substations. DAK keys can be configured to scroll and answer the call queue.
Configuration for Call Queuing
When the TouchLine station is used for call queuing the following settings should be made in AlphaPro:
- In Users & Stations, set Station Type = "Master station"
- In Users & Stations, select the tab 'Station Type' and set the flag Show Mail Queue in Idle
- In Users & Stations, press [DAK]. In the tab 'DAK 1-10' enter the queue navigation codes for answer, scroll and delete on approriate keys:
- Navigation key 1: 7638 (Answer)
- Navigation key 2: 7637 (Up)
- Navigation key 3: 7639 (Down)
- Navigation key 4: 7630 (Delete)