AMC-IP software upgrade (Black AMC-IP board)
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(Redirected from AMC-IP software upgrade)This article describes how to upgrade the software in an AlphaCom server, running a black AMC-IP board (hardware revision 5 or later).
This is the currently produced AMC-IP board. It replaced the red AMC-IP board (hardware revision 4) in 2010.
The software 12.5.3.4 and software 13.1.3.13 are supported only on the black AMC IP boards. The red AMC-IP board is not supported.
Backup customer data
Configuration data will get lost after the upgrade.
The customer data MUST be backed up by doing a GetAll operation from AlphaPro before the upgrade is performed.
Software Upgrade
- For AMC 12.5.3.4: Download the file bsp_32.00.3.1_AS_12.5.3.4.apkg. This file contains the AMC-IP software version 12.5.3.4, as well as security updates.
- For AMC 13.1.3.13: Please Download and install BSP 32.3.3.11 first! Download the file alpha-sys_13.1.3.13.apkg. This file contains the AMC-IP software version 13.1.3.13.
- Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.
- Browse to the downloaded file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.
- When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
- When the software installation is finished the system will restart with the new software.
Restore customer data
Restore the customer data by doing a SendAll operation from AlphaPro. Reset the exchange when the SendAll is finished.