This article describes how to set up AlphaCom, Cisco Call Manager 6, Mediant 1000 and MP-114 for application External Communication.

Synoptic configuration example

Components used in this example:

AlphaCom XE7 (AMC Board Version 11.1.9.1)
Cisco Unified Call Manager (System Version 6.1.2.1000-13)
Mediant 1000 (Firmware Version 6)
MP-114 (Firmware Version 5.4)
AlphaCom Stations (Traditional Intercom, Analogue Telephone, IP Station, SIP Station)
Cisco SIP Station 7961

AlphaCom XE7 Configuration

AlphaWeb XE Configuration

Assign IP address to the AlphaCom XE7 Ethernet Port(s)

Log on to AlphaWeb and enter a valid IP address on the Ethernet port(s).
In the example below, Eth.0 has a default configuration and Eth.1 is used for AlphaNet.
Consult your network administrator to obtain the IP address.

Interfaces

Assign IP routing to the AlphaCom XE7 Ethernet Port(s)

Log on to AlphaWeb and create a default routing for the port used for AlphaNet.
In the example below, Eth.1 is used for AlphaNet.
This is essential because the ACE and the CUCM are on two different networks.

Routes

Insert license key to the AlphaCom XE7

Log on to AlphaWeb and install the License Key.
In the example below, it is necessary to use a license with IP AlphaNet Lines, SIP Trunk Line, IP Stations, SIP Stations.

Licenses

Firewall Filter Settings to the AlphaCom XE7

Log on to AlphaWeb and Active/Desactive the filters in function of your application.
In the example below, all filters are active.

Firewall

AlphaPro Configuration

Create a SIP Trunk(s) Node(s)

For the External Communication application it's necessary create two SIP Trunks Nodes, the first for exchange with the Mediant1000 and the second for register CUCM.

From the AlphaPro main menu :
1: Use the "+" button next to the "Select Exchange" dropdown list to create a new exchange.
2: The exchange type must be set to "SIP Node".
3: Set the parameters as shown in the figures below.

SIP Trunk Mediant 1000

SIP Trunk Cisco Unified Call Manager

Define the AlphaNet Routing

In "Exchange & System" and "Net Routing" use the "Insert" button to create a route :
First between the AlphaCom and the Mediant 1000,
Second between AlphaCom and Cisco Unified Call Manager.

Set the parameters as shown in the figures below.

SIP Trunk Route Mediant 1000

SIP Trunk Route Cisco Unified Call Manager

Create Access Numbers

The Cisco phones can be accessed in three different ways:

Prefix number: Dial Prefix + Phone number. “Phone number” will be called
Integrated Prefix number: Dial Prefix + Phone number. The prefix will be included as a part of the called telephone number
Global number: Dial the phone number without using prefix

Prefix number

The directory number must be programmed in the AlphaCom directory table with feature 81 and Node = SIP Trunk node number (10 in this example).
In the field “Parameter 2” you must enter the maximum number of digits in a phone number.
When the prefix is dialed, the AlphaCom will wait for more digits. When the number of digits specified in the “Parameter 2” is collected, a call setup message is sent to the Cisco Unified Call Manager by Mediant 1000.
If fewer digits are entered, the AlphaCom will time out after 4 seconds, and the call setup message will be sent.
You can also terminate the digit collection by pressing the M-key. The call setup message will then be sent immediately.

In the example below the directory number 0 is used as a prefix.

Prefix Number

Dialing examples:

0 + 1234: Telephone number 1234 will be called

0 + 123: After a 4 second timeout, telephone number 123 will be called

0 + 123 + M: Telephone number 123 will be called

Integrated Prefix number

The directory number must be programmed in the AlphaCom directory table with feature 83 and Node = SIP Trunk node number (10 in this example).
In the field “Parameter 2” you must enter the maximum number of digits in a phone number.
When the prefix is dialed, the AlphaCom will wait for further digits. When the number of digits specified in the “Parameter 2” is collected, a call setup message is sent to the Cisco Call Manager by Mediant 1000.
If fewer digits are entered, the AlphaCom will time out after 4 seconds, and the call setup message will be sent.
You can also terminate the digit collection by pressing the M-key. The call setup message will then be sent immediately.

In the example below the directory number 57 is used as a prefix.

Integrated Prefix Number

Dialing examples:

50 + 1234: Telephone number 501234 will be called

50 + 123: After a 4 second timeout, telephone number 50123 will be called

50 + 123 + M: Telephone number 50123 will be called

Global number

The directory number must be programmed in the AlphaCom directory table with feature 83 and Node = SIP Trunk node number (10 in this example).
The field “Parameter 2” must be left blank. When the global number is dialed, the AlphaCom will immediately send a call setup message to the Cisco Call Manager by Mediant 1000.

In the example below the directory number 3512 is defined as a global number.

Global Number

When dialing this number a call setup message is sent to the Cisco Call Manager by Mediant 1000, instructing it to call this phone number.

Update the exchange

Log on to the exchange and update the exchange by pressing the SendAll button. Reset the exchange when the transfer is finnished.

Cisco Unified Call Manager Configuration

Open a browser window and type in the IP address of your Cisco Unified Call Manager (CUCM)
Log on to Cisco Unified CM Administration
Execute the following configuration: (Parameters not mentioned should be left untouched to their default setting)

Service Activation

Navigation -> Cisco Unified Serviceability

Tools -> Service Activation

Activate the following services:

Cisco CallManager
Cisco Tftp
Cisco IP Voice Media Streaming App
Press Save (takes some time)

Service Activation

Global configuration

Date/Time Group

System -> Date/Time Group -> Add New

Group Name: Zenitel
Time Zone: Choose your time zone
Separator: -(dash)
Date Format: Choose your date format
Time Format: Choose your time format
Phone NTP References: Add a Phone NTP References if your network is equiped
Press Save
Press Reset/Restart

Date/Time Group

Region

For External Communication application it's necessary create two "Region", for that the phones used with CUCM supports the two codecs (G711 and G729).

First

Add New

Name: Codec_G729
Press Save

Codec G729

Second

Add New

Name: Ext.Comm._R
Modify Relationship: Select Regions "Codec_G729" -> Audio Codec "G729" -> "Keep Current Setting" for other parameters
Press Save
Press Reset/Restart

Main Codec

SIP Trunk Security Profile

System -> Security Profile -> SIP Trunk Security Profile -> Add New

Name: Ext.Comm._SIPTSPI
Description: Zenitel External Communication SIP Secure Profile
Device Security Mode: Non Secure
Incoming Transport Type: TCP+UDP
Outgoing Transport Type: UDP
Enable:

Accept Presence Subscription
Accept Out-of-Dialog REFER
Accept Unsolicited Notification
Accept Replaces Header

Press Save
Press Reset/Restart

SIP Trunk Security Profile

Partition

Call Routing -> Class of Control -> Partition -> Add New

Name: AllLines
Press Save
Press Reset/Restart

Partition

Calling Search Space

Call Routing -> Class of Control -> Calling Search Space -> Add New

Name: DefaultUser
Description: DefaultUser
Select AllLines in the ”Available Partitions” window and use the ”Move Down” arrow to move it to the ”Selected Partitions” window.
Press Save

Calling Search Space

Media Resource Group

Media Resources -> Media Resource Group -> Add New

Name: Ext.Comm._MRG
Description: Eternal Communication MRG
Select MTP_2 in the ”Available Media Resources” window and use the ”Move Down” arrow to move it to the ”Selected Media Resources” window.
Press Save
Press Reset/Restart

Media Resource Group

Media Resource Group List

Media Resources -> Media Resource Group List -> Add New

Name: Ext.Comm._MRGL
Select Ext.Comm._MRG in the ”Available Media Resource Groups” window and use the ”Move Down” arrow to move it to the ”Selected Media Resource Groups” window.
Press Save
Press Reset/Restart

Media Resource Group List

Device Pool

System -> Device Pool -> Add New

Name: Ext.Comm._DP
Cisco Unified Communications Manager Group: Default
Calling Search Space for Auto-registration: DefaultUser
Reverted Call Focus Priority: Default
Date/Time Group: Zenitel
Region: Ext.Comm._R
Media Resource Group: Ext.Comm._MRGL
Location: Hub_None
SRST Reference: Use Default Gateway
Press Save
Press Reset/Restart

Device Pool

Configuration exchange between CUCM and Mediant1000

Trunk

Device -> Trunk -> Add New

Trunk Type: SIP Trunk
Device Protocol: SIP
Press Next
Device Name: Ext.Comm._Mediant1000
Description: External Communication Mediant1000
Device Pool: Ext.Comm._DP
Media Resource Group List: Ext.Comm._MRGL
Enable: 'Media Termination Point Required'
Calling Search Space: DefaultUser
Destination Adress: IP adress Mediant1000
SIP Trunk Security Profile: Ext.Comm._SIPTSPI
SIP Profile: Standard SIP Profile
Press Save
Press Reset/Restart

SIP Trunk

SIP Trunk next

Route Group

Call Routing -> Route/Hunt -> Route Group -> Add New

Name: Ext.Comm._Mediant1000_RG
Select Ext.Comm._Mediant1000 from ”Available Devices” and press ”Add to Route Group”
Press Save

Route Group

Route List

Call Routing -> Route/Hunt -> Route List -> Add New

Name: Ext.Comm._Mediant1000_RL
Description: External Communication Mediant1000 Route List
Cisco Unified Communications Manager Group: Default
Press Save
Press Add Route Group
Route Group: Ext.Comm._Mediant1000_RG-[NON-QSIG]
Press Save
Press Save
Press Reset/Restart

Route List

Route Pattern

Call Routing -> Route/Hunt -> Route Pattern -> Add New

Route Pattern: 1xx (This allows calls to all numbers beginning with 1 and with 3digits in the AlphaCom)
Route Partition: AllLines
Description: External Communication Mediant1000 RP Wiring Phone
Gateway/Route List: Ext.Comm._Mediant1000_RL
Press Save

Route Pattern

Route Pattern next