Global Group Call

Global Group Call

In ICX-AlphaCom, a Global Group Call is a Group Call which spans over several exchanges in AlphaNet. The global group is built up by one local group from each member exchange.

Global Group Call capabilities

Global Group Calls allow for group calls to be shared across an AlphaNet, creating a transparent group call across nodes including answer back functionality.

• Global Group Calls may contain 1 group from each node in an AlphaNet. This group is freely selectable.
• By default, directory numbers 9001 to 9010 are configured for Global Group Calls, although the groups are not configured.
• Up to 250 Global Group Calls may be defined

Configuration

Groups Menu

The Groups Menu in AlphaPro contains the Global Groups list.

Global Group Call

Choose the required Global Group and press the Change button.

Global Group Call Main Settings

• Give the Global Group a name
• Set the Group Access Level
• Set the Call Setup Priority
• Set the Gong Type
• Choose whether this Global Group Call shall require Answer Back
• Choose whether this Global Group Call shall be recorded.

Global Group Call Group selection

Use the 'Node' drop down box to select the require node and then choose a group from the scrolling list below. Use the Arrow to move the group into the members list.

Global Group Tables

Each node maintains a table of all configured global groups. This table is updated at exchange reset, or every 24 hours.
Therefore, as Global Group changes are made, it's important to rebuild the Global Group table.
This can be done either by performing a small reset of the node, or by dialing 7879 from a Superuser Intercom.

Usage:

• Global Group Call in AlphaNet feature