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The software of the Vingtor-Stentofon devices in an [[:Category:IC-EDGE System|IC-EDGE System]] can be mass upgraded in two ways. Either:
 
The software of the Vingtor-Stentofon devices in an [[:Category:IC-EDGE System|IC-EDGE System]] can be mass upgraded in two ways. Either:
 
* by using the [[IMT|VS-IMT]] tool
 
* by using the [[IMT|VS-IMT]] tool
 
* from the Edge Controller
 
* from the Edge Controller
  
Contact [mailto:support.usa@zenitel.com?Subject=Software%20for%20IC-EDGE%20System support.usa@zenitel.com] to get the latest software version for Edge devices.
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{{obs|
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* ''If upgrading an existing Pulse System, make sure that the Edge Controller is a [[:Category:Stations#Turbine_stations|Turbine device]]. An [[:Category:Stations#INCA_stations|INCA device]] '''cannot''' serve as an Edge Controller, even if it was acting as a Pulse Server in the existing installation'' }}
  
 
== Upgrade using the VS-IMT tool ==
 
== Upgrade using the VS-IMT tool ==
For a detailed procedure, see the [[VS-IMT Upgrade Stations]]
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For a detailed procedure, see the [[IMT - Discover & Upgrade]]
  
 
<br>
 
<br>
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===Prerequisites===
 
===Prerequisites===
 
# A TFTP Server must be available. A TFTP server can be downloaded from here: http://tftpd32.jounin.net/tftpd32_download.html.
 
# A TFTP Server must be available. A TFTP server can be downloaded from here: http://tftpd32.jounin.net/tftpd32_download.html.
# Unzip the software package and store the files in a folder on your PC.
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# Download the [[Downloads#IC-EDGE_System|Software Package for IC-Edge]]
# Check if your local firewall is '''not''' blocking incoming ping/ICMP  (Turbine station is pinging TFTP Server during update process)
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# Unzip the software package and store the files in a folder on your laptop.
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# The firewall on the laptop must '''not''' blocking incoming ping/ICMP  (Turbine station is pinging TFTP Server during update process)
 
<br>
 
<br>
  
The upgrade procedure is slightlty different depending on if it is a Turbine device or an INCA device.
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=== Upgrade procedure ===
 
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* Start the TFTP server program and click '''Browse''', and select the folder where the software files are located
=== Upgrade procedure - Turbine devices ===
 
1. Start the TFTP server program and click '''Browse''', and select the folder where the software files are located
 
  
 
[[File:Edge TFTP.PNG|thumb|left|700px|TFTP Server - Browse to the folder where the software files are located]]
 
[[File:Edge TFTP.PNG|thumb|left|700px|TFTP Server - Browse to the folder where the software files are located]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
2. Start a web browser (e.g. Firefox or Chrome), and [[Logging into an IP Station|Log on to the Edge Controller]]. Default login credentials are '''admin''' and '''alphaadmin'''. Select '''Edge Controller''' > '''Software Upgrade'''
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* Start a web browser (e.g. Firefox or Chrome), and [[Logging into an IP Station|Log on to the Edge Controller]]. Select '''Edge Controller''' > '''Software Upgrade'''
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* Enter the IP address of the '''TFTP server''' (I.e. the IP address of your laptop)
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* Enter the '''Image File''' name, e.g '''vsft-5.1.3.0'''
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* When updating [[:Category:Stations#INCA_stations|INCA devices]], also a '''Checksum''' must be entered. Leave the Checksum field blank when upgrading [[:Category:Stations#Turbine_stations|Turbine devices]].
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**  The checksum is found in a text file in the software folder, e.g. "A100G80200.02_11_3_0.txt". Open this file and make a note of (or copy to the clipboard) the checksum.
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* Select which stations to upgrade, and click '''Upgrade'''.
  
3.  Enter the IP address of the '''TFTP server''' (I.e. the IP address of your PC)
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[[File:Edge SoftwareUpgrade.PNG|thumb|left|700px|Enter TFTP server, firmware name and check which stations to upgrade]]
 
 
4.  Enter the image file name, e.g '''vsft-5.0.3.0''', and click '''Save settings'''. Wait a few seconds for the page to refresh, then press '''Upgrade'''. This process will upgrade the station firmware.
 
 
 
[[File:Edge SoftwareUpgrade.PNG|thumb|left|700px|Load '''vsft-4.11.3.0''' to upgrade the station firmware]]
 
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
 
The upgrade procedure takes about 3 minutes. The process can be monitored by clicking the '''Log viewer''' tab in the TFTP server program.
 
The upgrade procedure takes about 3 minutes. The process can be monitored by clicking the '''Log viewer''' tab in the TFTP server program.
  
{{note|If video is not working after having upgraded the [[:Category:Stations#Turbine_stations|Turbine Video Station TCIV-x]] to firmware version 4.11, see article [[TCIV - No video after upgrading to v. 4.11]]}}
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{{obs|
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* ''Do not unplug devices during the upgrade!''
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* ''It is recommended to use the same software version in all devices''
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* ''After having upgraded [[:Category:Stations#Turbine_stations|Turbine devices]] from version 4.x to version 5.x, a factory default is recommended for all new settings and features to take effect''
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* ''After having upgraded [[:Category:Stations#INCA_stations|INCA devices]] from version 2.x to version 2.10,  a factory default is recommended for all new settings and features to take effect'' }}
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{{note|If video is not working after having upgraded the [[:Category:Stations#Turbine_stations|Turbine Video Station TCIV-x]], see article [[TCIV - No video after upgrading to v. 4.11|TCIV - No video after upgrading]]}}
 
<br>
 
<br>
  
=== Upgrade procedure - INCA devices ===
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{{Doc|This article is linked to from the document A100K11980  }}
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[[Category: IC-EDGE Configuration]]
 
[[Category: IC-EDGE Configuration]]

Latest revision as of 08:54, 16 August 2022

Edge-icon.jpg

The software of the Vingtor-Stentofon devices in an IC-EDGE System can be mass upgraded in two ways. Either:

  • by using the VS-IMT tool
  • from the Edge Controller
OBS icon
  • If upgrading an existing Pulse System, make sure that the Edge Controller is a Turbine device. An INCA device cannot serve as an Edge Controller, even if it was acting as a Pulse Server in the existing installation


Upgrade using the VS-IMT tool

For a detailed procedure, see the IMT - Discover & Upgrade


Upgrade from the Edge Controller

Prerequisites

  1. A TFTP Server must be available. A TFTP server can be downloaded from here: http://tftpd32.jounin.net/tftpd32_download.html.
  2. Download the Software Package for IC-Edge
  3. Unzip the software package and store the files in a folder on your laptop.
  4. The firewall on the laptop must not blocking incoming ping/ICMP (Turbine station is pinging TFTP Server during update process)


Upgrade procedure

  • Start the TFTP server program and click Browse, and select the folder where the software files are located
TFTP Server - Browse to the folder where the software files are located


  • Start a web browser (e.g. Firefox or Chrome), and Log on to the Edge Controller. Select Edge Controller > Software Upgrade
  • Enter the IP address of the TFTP server (I.e. the IP address of your laptop)
  • Enter the Image File name, e.g vsft-5.1.3.0
  • When updating INCA devices, also a Checksum must be entered. Leave the Checksum field blank when upgrading Turbine devices.
    • The checksum is found in a text file in the software folder, e.g. "A100G80200.02_11_3_0.txt". Open this file and make a note of (or copy to the clipboard) the checksum.
  • Select which stations to upgrade, and click Upgrade.
Enter TFTP server, firmware name and check which stations to upgrade


The upgrade procedure takes about 3 minutes. The process can be monitored by clicking the Log viewer tab in the TFTP server program.

OBS icon
  • Do not unplug devices during the upgrade!
  • It is recommended to use the same software version in all devices
  • After having upgraded Turbine devices from version 4.x to version 5.x, a factory default is recommended for all new settings and features to take effect
  • After having upgraded INCA devices from version 2.x to version 2.10, a factory default is recommended for all new settings and features to take effect


Note icon If video is not working after having upgraded the Turbine Video Station TCIV-x, see article TCIV - No video after upgrading



Doc icon This article is linked to from the document A100K11980