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Difference between revisions of "ENA Amplifier - Monitoring"

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{{A}} The ENA Amplifier provides extensive monitoring capabilities.
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{{AI}} The ENA Amplifier provides extensive monitoring capabilities.
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<br>
 
== What can be supervised?==
 
== What can be supervised?==
Internal supervision of:
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* '''Temperatures''' (always on). A number of temperature sensors in the ENA amplifier will generate error report if the temperature is outside valid range.  
* '''Temperatures'''. A number of temperature sensors in the ENA amplifier will generate error report if the temperature is outside valid range. Monitored by default.
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* '''Software faults''' (always on)
* '''AC Power and/or DC Power'''. Monitors the precense of the external power source. Monitoring must enabled in [[ENA_Configuration_-_AlphaCom_mode#Advanced_Config|Monitoring and Lines > Advanced Config, Internal Power Monitoring]] section
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* '''AC Power and/or DC Power'''. Monitors the precense of the external power source. Monitoring must enabled in [[ENA_Configuration_-_ICX-AlphaCom_mode#Advanced_Config|Amplifier Settings > Advanced Config > Power Source Monitoring]] section
* '''Internal voltages'''. Monitored by default. Some monitoring parameters might be adjusted in [[ENA_Configuration_-_AlphaCom_mode#Advanced_Config|Monitoring and Lines > Advanced Config, Internal Monitoring Parameters]] section
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* '''Internal voltages and currents'''. Monitored by default. Some monitoring parameters might be adjusted in [[ENA_Configuration_-_ICX-AlphaCom_mode#Advanced_Config|Amplifier Settings > Advanced Config > Internal Power Monitoring Parameters]] section
* '''Amplifier shutdown'''. Monitored by default.  
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* '''Amplifier shutdown''' (always on).  
* '''Fan'''. Monitors the operation of the cooling fan inside the amplifier. Monitoring is enabled by default. Some monitoring parameters might be adjusted in [[ENA_Configuration_-_AlphaCom_mode#Advanced_Config|Monitoring and Lines > Advanced Config, Fan Amplifier]] section
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* '''Fan'''. Monitors the operation of the cooling fan inside the amplifier. Monitoring is enabled by default. Some monitoring parameters might be adjusted in [[ENA_Configuration_-_ICX-AlphaCom_mode#Advanced_Config|Amplifier Settings > Advanced Config > Fan Monitoring Parameters]] section
* '''Ethernet port(s)'''. Monitors that the ethernet link is up. Monitoring is enabled per ethernet port in [[ENA_Configuration_-_AlphaCom_mode#Advanced_Config|Monitoring and Lines > Advanced Config, Ethernet Switch]] section
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* '''Ethernet port(s)'''. Monitors that the ethernet link is up. Monitoring is enabled per ethernet port in [[ENA_Configuration_-_ICX-AlphaCom_mode#Advanced_Config|Amplifier Settings > Advanced Config > Ethernet Switch Port Monitoring]] section
* '''Speaker Line (SLM) faults'''. The ENA amplifier can monitor impedance changes on each channel. This is used to detect fault such as load change, open/short and ground faults. A loud change must be minimum 15% before it is reported as an error. The SLM can be individually turned on or off for each channel in [[ENA_Configuration_-_AlphaCom_mode#Line_Control|Monitoring and Lines > Line Control > Channel 1/2 > Line Monitoring]]. In order to make the Line Monitoring work the speaker line needs to be calibrated. This is done from the GUI or the web interface of the ENA amplifier. The option ''Suspend Monitoring'' will turn off monitoring when there is audio on the channel output.
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* '''Speaker Line (SLM) faults'''. The ENA amplifier can monitor impedance changes on each channel. This is used to detect fault such as load change, open/short and ground faults. A load change must be minimum 15% before it is reported as an error. The SLM can be individually turned on or off for each channel in [[ENA_Configuration_-_ICX-AlphaCom_mode#Line_Control|Amplifier Settings > Line Control > Channel 1/2 > Line Monitoring]]. In order to make the Line Monitoring work, the [[ENA Amplifier - Calibrating the loudspeaker lines|speaker line needs to be calibrated]]. This is done from the GUI or the web interface of the ENA amplifier.  
* LET ([[ELTSI-1|Line End Transponder]]) faults
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* '''LET ([[ELTSI-1|Line End Transponder]])'''. LET units can be connected on the loudspeaker line to ensure reliable monitoring of the line. There can be multiple LET units on one speaker line. The LET Monitoring can be individually turned on or off for each channel in [[ENA_Configuration_-_ICX-AlphaCom_mode#Line_Control|Amplifier Settings > Line Control > Channel 1/2 > LET Monitoring]]. Here you also specify the quantity of LET units on the line.
* '''Remote Control Input (RCI)'''. In order to monitor RCIs one have to connect two resistors as close as possible to the external switch/relay. The resistor connected in series should have a value of '''1 kΩ''', while the resistor connected in parallel should be '''2.2 kΩ'''. The monitoring must be enabled per input in [[ENA_Configuration_-_AlphaCom_mode#RCO.2FRCI_Config|Monitoring and Lines > RCO/RCI Config, RCIs]] section
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* '''Remote Control Input (RCI)'''. In order to monitor RCIs one have to [[ENA_Amplifier_-_Mounting_and_Installation#Control_Inputs|connect two resistors]] as close as possible to the external switch/relay. The monitoring must be enabled per input in [[ENA_Configuration_-_ICX-AlphaCom_mode#RCO.2FRCI_Config|Amplifier Settings > RCO/RCI Config > RCIs]] section
* '''Remote Control Output (RCO)'''. RCO Monitoring alerts when the signal on the contacts are outside the configured legal values. Parameters might be adjusted in [[ENA_Configuration_-_AlphaCom_mode#RCO.2FRCI_Config|Monitoring and Lines > RCO/RCI Config, RCOs]] section
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* '''Remote Control Output (RCO)'''. The control outputs can be monitored for short circuit and overload. Parameters might be adjusted in [[ENA_Configuration_-_ICX-AlphaCom_mode#RCO.2FRCI_Config|Amplifier Settings > RCO/RCI Config > RCOs]] section
* '''Headphone'''. Monitors that the [[ENA2200_-_Mounting_and_Installation#Overview_-_Front|headphone is connected]] at the front panel of the amplifier. Monitoring must be enabled  in [[ENA_Configuration_-_AlphaCom_mode#Advanced_Config|Monitoring and Lines > Advanced Config, Headphone]] section
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* '''Headphone'''. Monitors that the [[ENA Amplifier_-_Mounting_and_Installation#Overview_-_Front|headphone is connected]] at the front panel of the amplifier. Monitoring must be enabled  in [[ENA_Configuration_-_ICX-AlphaCom_mode#Advanced_Config|Amplifier Settings > Advanced Config > Headphone]] section
* '''Microphone'''. When the '''Line In''' is used for microphone, the precense of the microphone can be supervised. The monitoring is enabled in [[ENA_Configuration_-_AlphaCom_mode#Line_Control|Monitoring and Lines > Line Control > Line In > Phantom Microphone Monitoring]].
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* '''Microphone'''. When the '''Line In''' is used for microphone, the presence of the microphone can be supervised. The monitoring is enabled in [[ENA_Configuration_-_ICX-AlphaCom_mode#Line_Control|Amplifier Settings > Line Control > Line In > Phantom Microphone Monitoring]].
 
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* '''Line Input'''. When the '''Line In''' is set to "Line Input", the input can be used to detect Pilot Tone. The Pilot Tone monitoring is enabled in [[ENA_Configuration_-_ICX-AlphaCom_mode#Line_Control|Amplifier Settings > Line Control > Line In > Pilot Tone Sensing]].
set to "Microphone Input", Phantom Microphone Monitoring (only available when Advanced Alphacom → Lines → ln1 → Line In Type is Microphone Input and Phantom Microphone is enabled). When enabled, a fault is reported when a phantom powered microphone is disconnected.
 
 
 
 
 
In the Monitoring and Lines tab, you can configure Speaker Line Monitoring, LET Monitoring, RCI and RCO monitoring and Line-In monitoring. This will report faults whenever there is something wrong with the amplifier or connected speaker lines.
 
 
 
Channel 1 is the main directory number for the amplifier. All monitoring is reported as an event at this directory number, with separate sub-events for each channel. All station faults that are configured to be reported will automatically show up in the System log of the AlphaCom server, and trigger [[Station Fault (Event Type)|Event 43 Station Fault Report]], and the sub-event indicating what type of fault.
 
 
 
After configuring speaker line monitoring, the channel needs to be calibrated. This should not be done when there is a call active or audio on the speaker line.  
 
  
 
== Error reporting ==
 
== Error reporting ==
* '''Fault Relay:''' The [[ENA2200_-_Mounting_and_Installation#Fault_Relay|Fault Relay]] on the back of the amplifier will trigger whenever there is an error. The relay will remain triggered as long as one or more errors are present.
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[[File:ENA Error icons.PNG|thumb|300px|Fault and Warning icons in Amplifier display]]
* '''Amplifier GUI display''': The [[ENA User Interface|Amplifier GUI display]] will indicate with a red exclamation mark if there are any errors. Use the Menu Selecetion Knob in front of the amplifier to navigate to '''Service''' > '''Local Message List''' to view current error messages
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* '''Fault Relay:''' The [[ENA Amplifier_-_Mounting_and_Installation#Fault_Relay|Fault Relay]] on the back of the amplifier will trigger whenever there is an error. The relay will remain triggered as long as one or more errors are present.
* '''Amplifier web interface''': In the '''Faults''' section in the [[ENA_Configuration_-_AlphaCom_mode#Status|Monitoring and Lines > Status]] menu there is a live update of current active faults. The page is automatically refreshed every 10 seconds.
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* '''Amplifier GUI display''': Faults are indicated in the [[ENA User Interface|Amplifier GUI display]] with a red icon. Warnings are indicated with a yellow icon. Use the Menu Selecetion Knob in front of the amplifier to navigate to '''Service''' > '''Local Message List''' to view current error messages
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* '''Amplifier web interface''': In the '''Faults''' section in the [[ENA_Configuration_-_ICX-AlphaCom_mode#Status|Amplifier Settings > Status]] menu there is a live update of current active faults. The page is automatically refreshed every 10 seconds.
 
* '''AlphaCom System Log''': Amplifier errors are reported to the AlphaCom, which will forward the error reports via the [[System log|System Log]].  Log data can be stored in a local log file on the [[AMC-IP|AMC-IP board]], or sent to external log recipient via SysLog, E-Mail or SNMP trap.
 
* '''AlphaCom System Log''': Amplifier errors are reported to the AlphaCom, which will forward the error reports via the [[System log|System Log]].  Log data can be stored in a local log file on the [[AMC-IP|AMC-IP board]], or sent to external log recipient via SysLog, E-Mail or SNMP trap.
* '''AlphaCom Event Handler''': Amplifier errors are reported by the Event Handler of the AlphaCom, [[Station Fault (Event Type)|event 43 - Station Fault Report]]. One can use the "subevent" to filter on specific fault types.
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* '''AlphaCom Event Handler''': Amplifier errors are reported by the Event Handler of the AlphaCom, [[Station Fault (Event Type)|event 43 - Station Fault Report]]. One can use the "subevent" to filter on specific fault types. The fault events can be used e.g. to [[ENA Amplifier - Report faults to Display Station|generate fault messages to a display station]].
* '''SNMP Traps - from Amplifier''': The amplifier can be configured to report errors as SNMP Traps, see [[SNMP Settings (Pulse/SIP)|SNMP Settings]]
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[[Category:Public Address]]
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[[Category: Public Address - Features and configuration]]

Latest revision as of 07:38, 7 August 2024

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The ENA Amplifier provides extensive monitoring capabilities.


What can be supervised?

Error reporting

Fault and Warning icons in Amplifier display
  • Fault Relay: The Fault Relay on the back of the amplifier will trigger whenever there is an error. The relay will remain triggered as long as one or more errors are present.
  • Amplifier GUI display: Faults are indicated in the Amplifier GUI display with a red icon. Warnings are indicated with a yellow icon. Use the Menu Selecetion Knob in front of the amplifier to navigate to Service > Local Message List to view current error messages
  • Amplifier web interface: In the Faults section in the Amplifier Settings > Status menu there is a live update of current active faults. The page is automatically refreshed every 10 seconds.
  • AlphaCom System Log: Amplifier errors are reported to the AlphaCom, which will forward the error reports via the System Log. Log data can be stored in a local log file on the AMC-IP board, or sent to external log recipient via SysLog, E-Mail or SNMP trap.
  • AlphaCom Event Handler: Amplifier errors are reported by the Event Handler of the AlphaCom, event 43 - Station Fault Report. One can use the "subevent" to filter on specific fault types. The fault events can be used e.g. to generate fault messages to a display station.