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Difference between revisions of "Communicate (alphaPro)"

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The Communication buttons are used to transfer data between the AlphaPro PC and the AlphaCom server.
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===HTTP or HTTPS===
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As from AlphaPro software version 12.1.3.0, AlphaPro supports communication with ICX-AlphaCom via HTTPS. To enable this:
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*Go to '''Exchange & System'''
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*Click '''System'''
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*Enable '''Use Ports 443 (https)'''
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Make certain that port 443 has been opened in the '''Filter'''-page
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===Communication controls===
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The '''Communication buttons''' are used to transfer configuration data between the AlphaPro PC and the AlphaCom server.
 
[[File:AlphaPro Communication icon.png|800px|thumb|left|The Communication buttons]]
 
[[File:AlphaPro Communication icon.png|800px|thumb|left|The Communication buttons]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
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[[File:AlphaPro Communication window.PNG|thumb|400px|AlphaPro 11]]
 
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[[File:AlphaPro Communication Login window.PNG|thumb|400px|Login window. Default username: '''admin''', default password: '''alphaadmin''']]
 
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[[File:AlphaPro Communication Finished window.PNG|thumb|400px|AlphaPro File Transfer complete]]
 
  
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{|border="2"
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When trying to establish communication with the AlphaCom server you will be prompted for a username and a password, default is '''admin''' and '''alphaadmin'''. You may choose to save the password. The password can be changed from the web interface of the AlphaCom server, [[AlphaWeb#User_Management|System Configuration > User Management]].
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|-valign="top"
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|SendChg|| Send changed data from the PC to the exchange or to all exchanges in an [[AlphaNet]].
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Login window in AlphaPro:
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*It may take about 60 sec. after the data has been sent to take effect for an exchange in normal operation.
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[[File:AlphaPro Communication Login window.PNG|thumb|400px|left|Login window. Default username: '''admin''', default password: '''alphaadmin''']]
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*Some changes will require reset for the changes to take effect.
 
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|-valign="top"
 
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|SendAll ||Send all data from the PC to the exchange.
 
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* Use this option after major configuration changes or to be sure that the database is identical to the exchange tables in NVRAM.
 
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* Do NOT SendAll to an exchange in normal operation!
 
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* Perform an exchange reset after SendAll.
 
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|-valign="top"
 
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|GetAll||Get all data from the exchange to the PC.
 
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* The data can be stored in the current database or in a new auto-loaded database.
 
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* The configuration can be changed afterwards.
 
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|-valign="top"
 
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|Reset||Restart the exchange without changing the programming.
 
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* The exchange will halt and all activities will be disturbed.
 
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* See [[Situations that require System Reset]].
 
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|-valign="top"
 
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|SetNode||Modify the node number in the exchange.
 
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*If the node number in the exchange is not equal to the node number in the AlphaPro database, the logon will fail. This command allows you to modify the node number in the exchange.
 
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*After [[Autoload]] the exchange will have node no. 1. In a network of exchanges (AlphaNet) each exchange must have it’s unique node number.
 
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|}
 
 
<br style="clear:both;" />
 
<br style="clear:both;" />
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===Communication buttons===
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* '''GetAll''': Transfer all configuration data from the AlphaCom server to the PC
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** The data is stored in the currently selected database in AlphaPro, and will overwrite the current content
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* '''SendAll''': Transfer all configuration data from the PC to the AlphaCom server
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{{note|Depending on which configuration has been changed, it might be neccessary to perform a Reset for all changes to take effect. See [[Situations that require System Reset]]. }}
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* '''Send Change''': Transfer configuration changes since last Send operation. In case of an [[AlphaNet]] system, you get the option to '''Send Change''' to '''All'''. AlphaPro will then log on to the first server and update the configuration, then log on to the second server and update, and continue until all servers are updated.
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{{note|Depending on which configuration has been changed, it might be neccessary to perform a Reset for all changes to take effect. See [[Situations that require System Reset]]. }}
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* '''Reset''': Restarts the intercom application in the AlphaCom server. No configuration will be lost. This is the same as "[[AlphaWeb#System_Recovery|Small Reset]]" from the AlphaWeb.
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{{note|The server will be out of service for approx. 30 seconds, and any active calls will be cancelled and not restored. }}
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* '''SetNode''': Modify the node number of the server.
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** By default the AlphaCom server has node number 1. When multiple servers are connected in [[AlphaNet]], each server must have a unique node number. One can use the '''SetNode''' button to change the node number. If the node number in the AlphaPro database doesn't match the node number of the AlphaCom server, you will automatically be prompted to change the node number when you try to establish communication with the AlphaCom server.
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=== Communication Status window ===
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The progress of the data transfer is shown in a separate "Communication Status" window. If the flag '''Close when finished''' is enabled, the status window will automatically close when the transfer is finished.
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[[File:AlphaPro Communication window.PNG|thumb|400px|Starting a "Send All" operation|none]]
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[[File:AlphaPro Communication Finished window.PNG|thumb|400px|AlphaPro Data transfer complete|none]]
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{{Note|If you get a [[Warning message after "Send All" or "Send Change"]], this can safely be ignored. }}
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[[AlphaPro - Main Menu|Back to AlphaPro - Main Menu]]
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[[Category:AlphaPro - User Guide]]
 
[[Category:AlphaPro - User Guide]]

Latest revision as of 10:40, 25 March 2020

AlphaCom icon 300px.png

HTTP or HTTPS

As from AlphaPro software version 12.1.3.0, AlphaPro supports communication with ICX-AlphaCom via HTTPS. To enable this:

  • Go to Exchange & System
  • Click System
  • Enable Use Ports 443 (https)

Make certain that port 443 has been opened in the Filter-page

Communication controls

The Communication buttons are used to transfer configuration data between the AlphaPro PC and the AlphaCom server.

The Communication buttons


When trying to establish communication with the AlphaCom server you will be prompted for a username and a password, default is admin and alphaadmin. You may choose to save the password. The password can be changed from the web interface of the AlphaCom server, System Configuration > User Management.

Login window in AlphaPro:

Login window. Default username: admin, default password: alphaadmin


Communication buttons

  • GetAll: Transfer all configuration data from the AlphaCom server to the PC
    • The data is stored in the currently selected database in AlphaPro, and will overwrite the current content
  • SendAll: Transfer all configuration data from the PC to the AlphaCom server
Note icon Depending on which configuration has been changed, it might be neccessary to perform a Reset for all changes to take effect. See Situations that require System Reset.


  • Send Change: Transfer configuration changes since last Send operation. In case of an AlphaNet system, you get the option to Send Change to All. AlphaPro will then log on to the first server and update the configuration, then log on to the second server and update, and continue until all servers are updated.
Note icon Depending on which configuration has been changed, it might be neccessary to perform a Reset for all changes to take effect. See Situations that require System Reset.


  • Reset: Restarts the intercom application in the AlphaCom server. No configuration will be lost. This is the same as "Small Reset" from the AlphaWeb.
Note icon The server will be out of service for approx. 30 seconds, and any active calls will be cancelled and not restored.


  • SetNode: Modify the node number of the server.
    • By default the AlphaCom server has node number 1. When multiple servers are connected in AlphaNet, each server must have a unique node number. One can use the SetNode button to change the node number. If the node number in the AlphaPro database doesn't match the node number of the AlphaCom server, you will automatically be prompted to change the node number when you try to establish communication with the AlphaCom server.

Communication Status window

The progress of the data transfer is shown in a separate "Communication Status" window. If the flag Close when finished is enabled, the status window will automatically close when the transfer is finished.

Starting a "Send All" operation
AlphaPro Data transfer complete


Note icon If you get a Warning message after "Send All" or "Send Change", this can safely be ignored.


Back to AlphaPro - Main Menu

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