Software Upgrade (Edge)

The software of the Vingtor-Stentofon devices in an IC-EDGE System can be mass upgraded in two ways. Either:

• by using the VS-IMT tool
• from the Edge Controller

To obtain the latest software version for Edge devices, send an e-mail to:

• USA: support.usa@zenitel.com
• Rest of the world: alphasupport@zenitel.com

If upgrading an existing Pulse System, make sure that the Edge Controller is a Turbine device. An INCA device can not serve as an Edge Controller, even if it was acting as a Pulse Server in the existing installation

Upgrade using the VS-IMT tool

For a detailed procedure, see the VS-IMT Upgrade Stations

Upgrade from the Edge Controller

Prerequisites

1. A TFTP Server must be available. A TFTP server can be downloaded from here: http://tftpd32.jounin.net/tftpd32_download.html.
2. Unzip the software package and store the files in a folder on your laptop.
3. The firewall on the laptop must not blocking incoming ping/ICMP (Turbine station is pinging TFTP Server during update process)

Upgrade procedure

• Start the TFTP server program and click Browse, and select the folder where the software files are located

TFTP Server - Browse to the folder where the software files are located

• Start a web browser (e.g. Firefox or Chrome), and Log on to the Edge Controller. Select Edge Controller > Software Upgrade
• Enter the IP address of the TFTP server (I.e. the IP address of your laptop)
• Enter the Image File name, e.g vsft-5.0.3.0
• When updating INCA devices, also a Checksum must be entered. Leave the Checksum field blank when upgrading Turbine devices.
  • The checksum is found in a text file in the software folder, e.g. "A100G80200.03_0_3_0.txt". Open this file and make a note of (or copy to the clipboard) the checksum.
• Select which stations to upgrade, and click Upgrade.

Enter TFTP server, firmware name and check which stations to upgrade

The upgrade procedure takes about 3 minutes. The process can be monitored by clicking the Log viewer tab in the TFTP server program.

Do not unplug devices during the upgrade! It is recommended to use the same software version in all devices After having upgraded Turbine devices from version 4.x to version 5.x, a factory default is recommended for all new settings and features to take effect After having upgraded INCA devices from version 2.x to version 3.x, a factory default is recommended for all new settings and features to take effect

If video is not working after having upgraded the Turbine Video Station TCIV-x, see article TCIV - No video after upgrading