Directory Services (Zenitel Connect Pro)
From Zenitel Wiki
A number of features in Zenitel Connect Pro (ZCP) can be triggered either by dialing a Directory Service or by activating a Service Code.
The tables below shows the default directory numbers (can be modified) and the associated Service Code (fixed, cannot be modified) for a number of features. To access the table from ZCP web interface, navigate to Features > Directory Services.
Directory Services
| Directory Number | Name | Description/example | Service Code |
|---|---|---|---|
| 7090 | Dispatch call | Dispatch prerecorded audio message | *9*{M}*{D}# |
| 7092 | Cancel dispatched call | Cancel dispatched message | *9# |
| 7800 | Dial dirno | Two-stage dialing on incoming calls | - |
| 8900-8949 | Voice Guided Call | Voice Guided Call | - |
| 8950-8999 | Event trigger | Event trigger feature | *388*{E}# |
| 79870 | Set wakeup | Wakeup Call feature | *987*{T}# |
You can click on the header to sort the table.
- {M} is the directory number of the audio message.
- {D} is the destination directory number (device or broadcast group) to dispatch the voice message to.
- {E} is the Event Trigger directory number
- {T} is the time in hhmm format (24 hours)
| Directory Number | Name | Description/example | Service Code |
|---|---|---|---|
| 7210 | Set call forwarding | Set call forwarding | *21*{D}# |
| 7211 | Enable call forwarding | Enable call forwarding | *21# |
| 7212 | Disable call forwarding | Disable call forwarding | #21# |
| 7213 | Set remote call forwarding | Set remote call forwarding | *21*{S}*{D}# |
| 7214 | Enable remote call forwarding | Enable remote call forwarding | *21*{S}*# |
| 7215 | Disable remote call forwarding | Disable remote call forwarding | #21*{S}*# |
| 7610 | Set call forwarding on no reply | Set call forwarding on timeout/no reply | *61*{D}# |
| 7611 | Enable call forwarding no reply | Enable call forwarding on timeout/no reply | *61# |
| 7612 | Disable call forwarding on no reply | Disable call forwarding on timeout/no reply | #61# |
| 7613 | Set remote call forwarding on no reply | Set remote call forwarding on timeout/no reply | *61*{S}*{D}# |
| 7614 | Enable remote call forwarding no reply | Enable remote call forwarding on timeout/no reply | *61*{S}*# |
| 7615 | Disable remote call forwarding on no reply | Disable remote call forwarding on timeout/no reply | #61*{S}*# |
| 7670 | Set call forwarding on busy | Set call forwarding on busy | *67*{D}# |
| 7671 | Enable call forwarding on busy | Enable call forwarding on busy | *67# |
| 7672 | Disable call forwarding on busy | Disable call forwarding on busy | #67# |
| 7673 | Set remote call forwarding on busy | Set remote call forwarding on busy | *67*{S}*{D}# |
| 7674 | Enable remote call forwarding on busy | Enable remote call forwarding on busy | *67*{S}*# |
| 7675 | Disable remote call forwarding on busy | Disable remote call forwarding on busy | #67*{S}*# |
You can click on the header to sort the table.
- {S} is the directory number of the station where you want to set call forwarding.
- {D} is the destination directory number the call should be forwarded to.
Permission
By default all users have access to these directory numbers. Restrictions can be controlled from the Call Services, configuring the permission called "Directory service numbers".
