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Directory Services (Zenitel Connect Pro)

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A number of features in Zenitel Connect Pro (ZCP) can be triggered either by dialing a Directory Service or by activating a Service Code.

The tables below shows the default directory numbers (can be modified) and the associated Service Code (fixed, cannot be modified) for a number of features.

To access the table from ZCP web interface, navigate to Features > Directory Services.

Directory Services

Directory Number Name Description/example Service Code
7090 DSP call Dispatch prerecorded audio message *9*{M}*{D}#
7092 Cancel DSP call Cancel dispatched message *9#
7800 Dial dirno Two-stage dialing on incoming calls -
8900-8949 Voice Guided Call Voice Guided Call -
8950-8999 Event trigger Event trigger feature *388*{E}#
79870 Set wakeup Wakeup Call feature *987*{T}#

You can click on the header to sort the table.

  • {M} is the directory number of the audio message.
  • {D} is the destination directory number (device or broadcast group) to dispatch the voice message to.
  • {E} is the Event Trigger directory number
  • {T} is the time in hhmm format (24 hours)


Directory Services related to Call Forwarding

See also Call Forwarding

Directory Number Name Description/example Service Code
7210 Set cfw Set call forwarding *21*{D}#
7211 Enb cfw Enable call forwarding *21#
7212 Dis cfw Disable call forwarding #21#
7213 Rmt set cfw Set remote call forwarding *21*{S}*{D}#
7214 Rmt enb cfw Enable remote call forwarding *21*{S}*#
7215 Rmt dis cfw Disable remote call forwarding #21*{S}*#
7610 Set cfw NR Set call forwarding on timeout/no reply *61*{D}#
7611 Enb cfw NR Enable call forwarding on timeout/no reply *61#
7612 Dis cfw NR Disable call forwarding on timeout/no reply #61#
7613 Rmt set cfw NR Set remote call forwarding on timeout/no reply *61*{S}*{D}#
7614 Rmt enb cfw NR Enable remote call forwarding on timeout/no reply *61*{S}*#
7615 Rmt dis cfw NR Disable remote call forwarding on timeout/no reply #61*{S}*#
7670 Set cfw busy Set call forwarding on busy *67*{D}#
7671 Enb cfw busy Enable call forwarding on busy *67#
7672 Dis cfw busy Disable call forwarding on busy #67#
7673 Rmt set cfw busy Set remote call forwarding on busy *67*{S}*{D}#
7674 Rmt enb cfw busy Enable remote call forwarding on busy *67*{S}*#
7675 Rmt dis cfw busy Disable remote call forwarding on busy #67*{S}*#

You can click on the header to sort the table.

  • {S} is the directory number of the station where you want to set call forwarding.
  • {D} is the destination directory number the call should be forwarded to.


Directory Services related to Do not Disturb (DnD)

See also Do not Disturb (DnD).

Directory Number Name Description/example Service Code
7680 Set DnD fw Set Do Not Disturb with forwarding *68*{D}#
7681 Enb DnD Enable Do Not Disturb *68#
7682 Dis DnD Disable Do Not Disturb #68#
7683 Rmt set DnD fw Remote set Do Not Disturb forwarding *68*{S}*{D}#
7684 Rmt enb DnD Remote enable Do Not Disturb *68*{S}*#
7685 Rmt dis DnD Remote disable Do Not Disturb #68*{S}*#

You can click on the header to sort the table.

  • {D} is the destination directory number the call should be forwarded to.
  • {S} is the directory number of the station where you want to enable the DnD.



Permission

By default all users have access to these directory numbers. Restrictions can be controlled from the Call Services, configuring the permission called "Directory service numbers".