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Difference between revisions of "Force analog phone to go on-hook by tone"

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When using analog telephones without handset (e.g. phones with a single push button) on ATLB/ATLB-12 boards, and the conversation is ended by the intercom station, a signal must be sent from the AlphaCom to the phone to make it go on-hook.
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[[File:CancelByTone.PNG|thumb|right|600px|Transmit a tone to force the phone to go on-hook when conversation is ended]]
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When using analog telephones without handset (e.g. phones with a single push button) on [[ATLB]]/[[ATLB-12]] boards, and the conversation is ended by the intercom station, a signal must be sent from the AlphaCom to the phone to make it go on-hook.
  
 
Many single push button phones have an option to go on-hook when they receive a DTMF signal or a busy signal.
 
Many single push button phones have an option to go on-hook when they receive a DTMF signal or a busy signal.
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It is possible to configure the AlphaCom to send a tone after the conversation is ended.  
 
It is possible to configure the AlphaCom to send a tone after the conversation is ended.  
  
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The parameter can be set by the following event in the [[Event Handler]]:
  
The setting is not directly available from AlphaPro, but can be set from the event handler and must be programmed in the NVRAM memory of the AMC-IP. The parameter is:
 
  
  
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[[File:ATLB CancelByTone.PNG|thumb|left|500px|Transmit busy tone (Q1) when the call is ended]]
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A reset of the AlphaCom is required after having sent the configuration to the AlphaCom.
  
You can program this parameter from the event handler:
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The action string is: '''$SNV Q1 W1 W2 W25'''
  
[[File:ATLB CancelByTone.PNG|thumb|left|500px|Transmit busy tone (Q1) when the call is ended]]
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Q1 means Busy tone. You can change this parameter according to what tone is required. E.g. $SNV <u>Q14</u> W1 W2 W25 will transmit DTMF tone 4.
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Options are:
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* 0 = default behavior
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* 1 = Busy tone
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* 10-19 = DTMF tones 0-9
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* 20 = DTMF tone *
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* 21 = DTMF tone #
  
  
 
===Additional information===
 
===Additional information===
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The actual parameter in the NVRAM is:
 
The actual parameter in the NVRAM is:
 
  ex_profile.glob_const.hs_tone_call_res = x
 
  ex_profile.glob_const.hs_tone_call_res = x
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0 = default behavior
 
1 = Busy tone
 
10-19 = DTMF tones 0-9
 
20 = DTMF tone *
 
21 = DTMF tone #
 
 
 
* This feature is only valid for ATLB stations, other stations using handset will get standard off-hook tone when the conversation is ended.
 
* This feature is only valid for ATLB stations, other stations using handset will get standard off-hook tone when the conversation is ended.
 
* Software requirement: AMC software 10.60.3.2 or newer
 
* Software requirement: AMC software 10.60.3.2 or newer
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[[Category: AlphaCom features]]

Latest revision as of 16:38, 24 January 2017

AlphaCom icon 300px.png
Transmit a tone to force the phone to go on-hook when conversation is ended

When using analog telephones without handset (e.g. phones with a single push button) on ATLB/ATLB-12 boards, and the conversation is ended by the intercom station, a signal must be sent from the AlphaCom to the phone to make it go on-hook.

Many single push button phones have an option to go on-hook when they receive a DTMF signal or a busy signal.

It is possible to configure the AlphaCom to send a tone after the conversation is ended.

The parameter can be set by the following event in the Event Handler:


Transmit busy tone (Q1) when the call is ended


A reset of the AlphaCom is required after having sent the configuration to the AlphaCom.

The action string is: $SNV Q1 W1 W2 W25

Q1 means Busy tone. You can change this parameter according to what tone is required. E.g. $SNV Q14 W1 W2 W25 will transmit DTMF tone 4.

Options are:

  • 0 = default behavior
  • 1 = Busy tone
  • 10-19 = DTMF tones 0-9
  • 20 = DTMF tone *
  • 21 = DTMF tone #


Additional information

The actual parameter in the NVRAM is:

ex_profile.glob_const.hs_tone_call_res = x
  • This feature is only valid for ATLB stations, other stations using handset will get standard off-hook tone when the conversation is ended.
  • Software requirement: AMC software 10.60.3.2 or newer