Recall

The Recall function let you record a message from a station, and then dispatch the recorded message as a Group Call. The function is used to prevent feedback problems when making Group Calls. The recorded message is a temporary message, which is discarded when the Group Call is finished.

Directory numbers

Creating a new Recall number 9089 for group 6

Default directory numbers for "recall" broadcast:

• 9084: Recall to group 1 (all)
• 9085-9088: Recall to groups 2 - 5
• 9101: Recall to global group 1 (for AlphaNet)

More recall numbers can be added from AlphaPro if required. In the Directory & Features window, select Insert and select Feature 113 and ID = local group number. Enter any free directory number and an appropriate display text.

The recall function can also be activated via a two-step operation, using the feature code 765. Dial 765 + group number.

User interface

Default User Interface

To initiate a group call using the recall function:

1. Dial the recall number (e.g. 9084, or 765+84)
2. Press M-key, record message
3. Release M-key, listen to the recording
4. Press 8 to dispatch the message, M to do a new recording, 7 to repeat the message or C to cancel

Using the recall function from a telephone:

1. Dial the recall number (e.g. 9084, or 765+84)
2. Press the *-button, record message
3. Press the #-button to stop the recording and listen to the message
4. Press 8 to dispatch the message, * to do a new recording, 7 to repeat the message or hang up to cancel

Optional User Interface

The user interface can be altered by modifying parameter 2 of the recall directory number.

If parameter 2 = 544, there is no need to use M-key, and the message is dispatched when pressing C.

1. Dial the recall number (e.g. 9084)
2. Record message (no M-key)
3. Press C or hang up to dipatch the message

This option can be useful when using the recall function from telephones.

• Digit '7' (or '#') can be used to stop the recording and listen to the message. Otherwise same as normal mode. M-Press (or '*') is required restart a recording.
• Digit '0' will delete the recording and cancel the operation

Hardware and software requiements

Hardware: The recall function can be used on all AMC-IP hardware versions (red or black PCB).

Software: Recall is available from AMC software version 11

License: Recall requires an Audio Messaging license.