Difference between revisions of "SoftClient"
From Zenitel Wiki
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* Listen to [[Simplex Conference]] (e.g. Mobile Radio) | * Listen to [[Simplex Conference]] (e.g. Mobile Radio) | ||
* Listen to [[Audio Program]] | * Listen to [[Audio Program]] | ||
| − | * Receive Prerecorded Voice Messages (started by [[AMS]] or [[AMG]] command, or 761 code) | + | * Receive Prerecorded Voice Messages (started by [[AMS - Alarm Message to Station|AMS]] or [[AMG]] command, or 761 code) |
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==Additional Documentation== | ==Additional Documentation== | ||
Revision as of 14:02, 23 November 2023
The Softclient will turn your computer into a Zenitel intercom, providing access to a wide set of critical communication services.
These services include ability to make intercom calls, public address calls, communicate with mobile radios.
Contents
Highlights
- Turn your computer into a Zenitel intercom
- Can be operated with mouse or from the keyboard
- Address book/directory
- Works with touch screens
Some typical areas to use the SoftClient are:
- Control room applications: No need for an additional intercom device at the desk. Use the computers audio device (e.g. Bluetooth headset) for communication.
- Reception services handling door calls
- People on the move wanting access to the ICX-AlphaCom services via their laptop
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It is highly recommended to use an audio device which suppresses acoustic echo. This can either be a headset or a special unit with acoustic echo cancellation, such as an internal audio card which supports this feature or an external audio unit |
License requirements
The Softclient is a licensed feature. One license is required per registered client.
Other requirements
Intercom Server software:
- ICX-AlphaCom: Any version
- AlphaCom XE: Minimum AMC ver. 11
Computer:
| Processor | Minimum: Pentium 4® 2.4 GHz or equivalent |
| Memory | 100 MB |
| Hard Disk Space | 20 MB |
| Operating system |
Microsoft Windows XP, 7, 8 or 10 |
| Connection | IP Network connection (broadband, LAN, wireless) |
| Sound card | Full-duplex 16-bit soundcard, or USB headset/speakerphone (recommended to use) |
Special configuration
In case the Softclient is to be used for one of the following audio features, some additional configuration is required:
- Listen to Simplex Conference (e.g. Mobile Radio)
- Listen to Audio Program
- Receive Prerecorded Voice Messages (started by AMS or AMG command, or 761 code)
Additional Documentation
For more documentation please see https://www.zenitel.com/product/softclient