ITSV-1 (Edge)

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ITSV-1 unit in IC-EDGE System

This article describes how to set up the ITSV-1 unit in an IC-EDGE System.

Edge Controller configuration

You need to manually add the ITSV-1 to the Edge Controller. No license is required. When you add the ITSV, it will automatically be assigned a number and name, which can be modified if required.

  • Log on to the Edge Controller
  • From the menu Edge Controller > System Configuration > Directory, under the Manually Added Devices section, press the "+" button
  • Select Vingtor-Stentofon Device from the dropdown list
  • Modify Number and Name as required
  • Optionally one can add a SIP Password. If a password is entered, one have to manually enter the same password in the SIP Authentication Password field in the ITSV-1 unit. The password is used as authentication during the registration process.
  • Press Save to store the new device in the Edge Controller
Adding new ITSV-1 unit to the Edge System

Configuration of the ITSV-1

Network settings

  1. Power up the ITSV-1 unit
  2. Push on the touch screen, and select Settings > About phone > Network status to find the IP address.
  3. Open a web browser on your computer, enter the IP address into the address bar (e.g. "" or "") and click Enter.
  4. Enter the user name (default: admin) and password (default: alphaadmin) in the pop-up dialogue box and click Login
  5. Select Maintenance > Network Settings to configure the phone to use DHCP (obtain an IP address automatically) or Static IP address.
Network settings in the ITSV-1 phone

SIP account

  1. Select Account > Account 1 > General Settings
  2. Account active: Check "Yes"
  3. Account name: Is shown in the LCD screen to identify the account
  4. SIP Server: Enter the IP address of the Edge Controller
  5. SIP User ID: Must match the number entered in the Edge Controller
  6. SIP Authentication ID: This ID is identical to the "SIP User ID"
  7. SIP Authentication Password (Optionally). If a password is entered, one have to enter the same password in the SIP Password field of the Edghe Controller. The password is used as authentication during the registration process.
  8. Name: This text is shown as Caller ID when placing a call
  9. Press Save, then Apply to activate the settings
Setting up a SIP account in the ITSV-1

Video from TCIV intercom

The ITSV will by default show video from a TCIV station when a call is established. No configuration is required.

Preview of video

Auto Preview
There are options to preview video outside the established call. Log on to the web interface of the ITSV, and select Account > Call Settings > Auto Preview:

  • No: The video from the caller is shown when the call is established. (Default)
  • Yes with Ringing: The video from the caller is shown also during ringing
  • Yes: The video from the caller is shown during ringing, and audio from the caller is heard. It is still ringing at the caller side until the call is answered.

Manual Preview
During an incoming call the user can tap on the PREVIEW button in the display to open the video from the caller without answering the incoming video call

  • To enable Manual Preview, log on to the ITSV web interface, select Advanced Settings > Call Features > and set Enable Function For Incoming Call = "Preview".

Disable own view
By default you will see yourself in a small window of the screen during a video call with the TCIV station. If you want to disable seeing yourself:

  • Log on to the web interface of the ITSV, and select Account > Call Settings > and set Video Layout = "Only Display Remote Screen"

Troubleshooting when no video

The ITSV should show video from a TCIV station when a call is established, without having to do any configuration. However, if no video is present during a call, check the following:


  • Log in to the ITSV and navigate to Account > Account 1 > Call Settings, and verify that Start Video Automatically is enabled.

TCIV Video station:

  • Log on to the Edge Controller, and select Edge Controller > System Configuration > Special Settings
  • Under the Video column, select Show/Hide Settings for the station you want to configure
  • In the Secondary Stream Settings section, verify that Video mode = "SIP Call H.264".
TCIV Video settings

See Turbine Video Settings for more detailed information of each parameter.

Door Opening feature

During conversation with a Turbine or INCA Door Station, the integrated relay of the door station can be operated by pressing digit "6" on the ITSV-1. As the Door Stations by default are configured to trigger on DTMF "6", no additional configuration is required for the Door Opening feature.

If there is a need to restrict which stations should be allowed to do Door Opening, this can be configured via Device Profiles.

See Relay Settings to modify the relay operation.

Group Call

The ITSV-1 can be configured to receive Group Call audio.

The Edge Controller transmits group call audio using IP multicast technology. Each group call uses its own unique multicast IP address. The multicast IP address can be found by logging on to the Edge Controller, and navigate to Edge Controller > Group Calls.

Finding the multicast addresses used by group calls

Make a note of the multicast addresses, then log in to the ITSV-1 station, and navigate to Advanced Settings > Multicast Paging. Set "Multicast Paging Codec" = G722, and enter the multicast address(es) found in the Edge Controller as indicated in the screen shot below:

Enter the multicast addresses in ITSV-1

Press Save and Apply.
Then Reboot the ITSV station for the new settings to take effect.

When a group call is activated, the ITSV-1 will automatically play the audio in the loudspeaker. The display of the ITSV will show the text of the group call as entered in the "Label" field next to the multicast IP address.

If the ITSV is busy in a regular call when a group call is made, it will by default not play the group call audio. However, if Paging Barge (see screen shot above) is set to value "2" or higher, the current call will be placed On Hold, and the group call audio will be played. When the group call is ended, the ITSV user must press the Hold button to resume the call.

Call Forwarding

You can toggle Call Forwarding On/Off by means of the DND (Do Not Disturb) button on the phone. When DND is activated there is a red banner across the top of the screen.

The DND button

In the Accounts configuration you can activate Call Forwarding when DND (Do Not Disturb) is turned on:

Activate Call Forwarding to 102 when DND is on

In the same configuration page you can activate Call Forwarding:

  • When busy
  • When the call is not answered within a preset time

Call Forwarding can also be activated manually from the touch screen. Select: Settings > Personalized Account > [choose account] > Call Forwarding

Video Configuration for IP Video Door Station (1401110100)

The ITSV Video intercom can be configured to show video image from the IP Video Door Station - 1401110100 using MJPEG video format. The cameras should have a static IP address. The ITSV supports up to 100 cameras per account.

The directory number of the Video Door Station must be defined in the Camera List, together with the URL of the camera of the Video Door Station. When a call is received, the phone will look up in this Camera List, and find the correct URL for the associated camera, and ask for the video stream directly from the camera.

  • Select Account > Account 1 > Call Settings
  • In "Special Feature", select Vingtor Stentofon Door System
  • In "Configure Door System" press the button Configure to open the Camera List
Open the Camera List to define camera URL and directory numbers

  • In the Camera List, enter the camera URL and the directory number of the Video Door station:
Enter the camera URL and the directory number of the Video Door station in the ITSV-1 intercom

URL: http://<IP address of the camera>/mjpg/video.mjpg

  • Example:

It is possible to enable basic HTTP authentication for the receiving video stream.

  • Example: http://<user>:<pass>@<IP address of the camera>:8090/mjpg/video.mjpg

Configuration of the CP-CAM camera

In the camera the authentication for the image/video display has to be deactivated.

  • Log on to the CP-CAM camera (default username: admin, password: 1234)
  • Select System Settings > Network > System, and change the "Authentication required for Picture/Video" to "No".
Switch off the authentication.

Set the resolution to 640 x 480 pixels:

  • Select System Settings > Camera, and set "Mode" to VGA (640 x 480).
Set resolution to VGA 640 x 480.

Using ITSV-1 as operator station

In IC-EDGE it is possible to use the ITSV-1 as operator station in systems which are integrated with a VMS or an access control system.

Note icon

The description in this paragraph has now been tested with several integrations; before deployment it is however important to test this to ensure satisfactory operation on site.

To be able to use the ITSV-1 as an operator intercom, the following setting must be made:

  • Log in into the ITSV-1 web page (default credentials: admin/alphaadmin)
  • Navigate to SIP Settings related to the account that is used to connect to the ICX or AlphaCom.
  • Make the setting as indicated in the picture below
ITSV-1 enabled for datacommand to setup a call


  • Not able to call to the ITSV-1 phone from an intercom station. The call is rejected.
    • Check the Device Profiles > Outgoing Calls Allowed setting. By default some profiles are not allowed to call other profiles.