ITSV-1 (Pulse)

ITSV-1 IP Phone in PULSE system

This article describes how to set up the IP Video intercom ITSV-1 to operate in a PULSE system. The phone can be used for audio only, or it can also be used to show the video image from a Vingtor-Stentofon Video Door Station.

Licensing

If the Pulse Server is a Turbine device with firmware 4.7 or newer, or an INCA device with firmware 2.7 or newer, the ITSV-1 will not require any license.
If the Pulse Server has older version than the above you need to upgrade the firmware, else the ITSV-1 station will require a SIP Phone license.

Pulse Server configuration

The Directory Number (SIP User ID) and Name of the ITSV-1 must be configured in the Pulse Server.

Log on to the Pulse Server, and go to Server Mangement > Server Configuration > Directory Settings. In Third Party SIP Terminals table enter the number and the name. NOTE: You have to press Add before pressing Save.

Configure the ITSV-1 in the Pulse Server

Configuration of the ITSV-1 Video Intercom

Network settings

Power up the ITSV-1 intercom
Push on the touch screen, and select Settings > About phone > Network status to find the IP address.
Open a web browser on your computer, enter the IP address into the address bar (e.g. "http://192.168.0.160" or "192.168.0.160") and click Enter.
Enter the user name (default: admin) and password (default: alphaadmin) in the pop-up dialogue box and click Login
Select Maintenance > Network Settings to configure the phone to use DHCP (obtain an IP address automatically) or Static IP address.

Network settings in the ITSV-1 phone

SIP account

Select Account > Account 1 > General Settings
Account active: Check "Yes"
Account name: Is shown in the LCD screen to identify the account
SIP Server: The Pulse server IP address
SIP User ID: Must match with the directory number entered in the Pulse server
SIP Authentication ID: This ID is identical to the "SIP User ID"
Name: This text is shown as Caller ID when placing a call
Press Apply to activate the settings

Setting up a SIP account in the ITSV-1

Video Configuration for TCIV

The ITSV intercom can stream video from a TCIV station during a call. By default the ITSV intercom will start video automatically when using H.264 video mode. In case no video is present during a call, navigate to Account > Account 1 > Call Settings, and verify that Start Video Automatically is enabled.

In the TCIV station you need to:

Log on to the TCIV station
Navigate to SIP Configuration > Video Settings
Check Enable Video
Make sure "Video Mode" = H.264

TCIV Video settings

See Turbine Video Settings for detailed information on each parameter.

If the TCIV for some reason is used in MJPEG mode (and not H-264 mode), the URL for the TCIV is: http://<IP address of the camera>:8090/mjpg/video.mjpg

Example: http://10.5.101.49:8090/mjpg/video.mjpg

Video Configuration for IP Video Door Station (1401110100/1401110200)

The ITSV Video intercom can be configured to show video image from the IP Video Door Station - 1401110100 and IP Video Door Station - 1401110200 using MJPEG video format. The cameras should have a static IP address. The ITSV intercom supports up to 30 cameras per account.

The directory number of the Video Door Station must be defined in the Camera List, together with the URL of the camera of the Video Door Station. When a call is received, the phone will look up in this Camera List, and find the correct URL for the associated camera, and ask for the video stream directly from the camera.

Select Account > Account 1 > Call Settings
In "Special Feature", select Vingtor Stentofon Door System
In "Configure Door System" press the button Configure to open the Camera List

Open the Camera List to define camera URL and directory numbers

In the Camera List, enter the camera URL and the directory number of the Video Door station:

Enter the camera URL and the directory number of the Video Door station in the ITSV-1 intercom

What URL to use depends on the type/model of Video Door Station being used:

IP Video Door Station - 1401110100 (CP-CAM camera): http://<IP address of the camera>/mjpg/video.mjpg
- Example: http://10.5.101.48/mjpg/video.mjpg
IP Video Door Station - 1401110200 (Axis camera): http://<IP address of the camera>/axis-cgi/mjpg/video.cgi
- Example: http://10.5.101.39/axis-cgi/mjpg/video.cgi

If the camera is not set up with anonymous log in the username and password can be in the string:

Axis: http://<username>:<password>@<IP address of the camera>/axis-cgi/mjpg/video.cgi

If a TCIV for some reason is used in MJPEG mode (and not H-264 mode), the URL for the TCIV is:

Turbine Compact IP Video - TCIV: http://<IP address of the camera>:8090/mjpg/video.mjpg
- Example: http://10.5.101.49:8090/mjpg/video.mjpg

HTTP Authentication:

It is also possible to enable basic HTTP authentication for the receiving video stream.
- Example: http://<user>:<pass>@<IP address of the camera>:8090/mjpg/video.mjpg

Configuration of the CP-CAM camera (Station 1401110100)

In the camera the authentication for the image/video display has to be deactivated.

Log on to the CP-CAM camera (default username: admin, password: 1234)
Select System Settings > Network > System, and change the "Authentication required for Picture/Video" to "No".

Switch off the authentication.

Set the resolution to 640 x 480 pixels:

Select System Settings > Camera, and set "Mode" to VGA (640 x 480).

Set resolution to VGA 640 x 480.

Configuration of the Axis camera (Station 1401110200)

Log on to the Axis camera (default username: root, password: 1234)
Select Setup > Video > Video Stream and change the resolution to 640 x 480 pixels:

Set resolution to 640 x 480.

Door Opening feature

During conversation with a Turbine or INCA Door Station, the integrated relay of the door station can be operated by pressing digit "6" on the phone. As the Door Stations by default are configured to trigger on DTMF "6", no additional configuration is required for the Door Opening feature.

If there is a need to restrict which stations should be allowed to do Door Opening, this can be configured via Station Profiles.

Note: If the Door Station is of the INCA family, and has firmware 2.3.x.x or earlier, the DTMF methode must be set to SIP INFO in the ITSV-1 phone. Go to Account 1 > Codec Settings, and check DTMF via "SIP INFO":

Group Call

The ITSV-1 can be configured to receive group call audio.

The Pulse Server transmits group call audio using IP multicast technology. Each group call uses its own unique multicast IP address. The multicast IP address can be found by logging on to the Pulse Server, and navigate to Server Management > Group Call.

Finding the multicast addresses used by group calls

Make a note of the multicast addresses, then log in to the ITSV-1 station, and navigate to Advanced Settings > Multicast Paging. Set "Multicast Paging Codec" = G722, and enter the multicast address(es) found in the Pulse Server as indicated in the screen shot below:

Enter the multicast addresses in ITSV-1

Press Apply, then Reboot the ITSV station for the new settings to take effect.

When a group call is activated, the ITSV-1 will automatically play the audio in the loudspeaker. The display of the ITSV will show the text of the group call as entered in the "Label" field next to the multicast IP address.

If the ITSV is busy in a regular call when a group call is made, it will by default not play the group call audio. However, if Paging Barge (see screen shot above) is set to value "2" or higher, the current call will be placed On Hold, and the group call audio will be played. When the group call is ended, the ITSV user must press the Hold button to resume the call.

Call Forwarding

You can toggle Call Forwarding On/Off by means of the DND (Do Not Disturb) button on the phone. When DND is activated there is a red banner across the top of the screen.

The DND button

In the Accounts configuration you can activate Call Forwarding when DND (Do Not Disturb) is turned on:

Activate Call Forwarding to 102 when DND is on

In the same configuration page you can activate Call Forwarding:

When busy
When the call is not answered within a preset time

Call Forwarding can also be activated manually from the touch screen. Select: Settings > Personalized Account > [choose account] > Call Forwarding

Troubleshooting

To do a network trace on a ITSV-1, see ITSV-1 - Capture Trace

Not able to call to the ITSV-1 phone from an intercom station. The call is rejected.
- Check the Station Profiles > Outgoing Calls Allowed setting. By default some profiles are not allowed to call other profiles.