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• Manual removal of AlphaPro
  To remove AlphaPro from the PC manually, the following must be deleted: AlphaPro files:
  434 bytes (60 words) - 10:58, 24 October 2023
• Installing and running AlphaPro on Windows Vista
  AlphaPro version 11.5 or higher is required in a Windows Vista environment. [[Category:AlphaPro Troubleshooting]]
  122 bytes (15 words) - 10:57, 24 October 2023
• Running AlphaPro on Windows 7 (32/64 bit)
  AlphaPro version 11.5 or higher is required in a Windows 7 environment. ...mmunication which is needed to configure AMC9. For AMC9 and mixed networks AlphaPro 11.2.x.x must be used!'''
  302 bytes (45 words) - 10:59, 24 October 2023
• (404) Not Found
  This error appears when using AlphaPro version 12 (or newer) on an AlphaCom with software version 11.5.x.x or lowe * As from version AlphaPro 12.0, AlphaPro does GetAll using http requests (port 80). This is supported on the AlphaCo
  503 bytes (70 words) - 10:52, 24 October 2023
• AlphaPro - Compatibility
  * AlphaPro and Windows OS versions * AlphaPro and audio server software versions
  930 bytes (133 words) - 15:53, 4 April 2024
• Object reference not set to an instance of an object
  '''Q:''' When I try to send data from AlphaPro to the AlphaCom, AlphaPro responds with "'''''Object reference not set to an instance of an object''' ...ure you are running the latest [[Downloads#Software_applications_and_Tools|AlphaPro version]].
  476 bytes (70 words) - 10:58, 24 October 2023
• Error 1713 during installation of AlphaPro
  ...installation of AlphaPro v10.xx I receive the error message: "Error 1713. AlphaPro v10.40 cannot install one of its required products. Contact your support gr [[Image:AlphaPro Installation files.jpg|thumb|right|300px|AlphaPro installation folder structure]]
  656 bytes (90 words) - 10:54, 24 October 2023
• Sort the projects folder alphabetically
  ...cribes how you can '''sort the list of project databases''' ("Network") in AlphaPro in an alphabetically order. In AlphaPro select '''Networks''' > '''Set Database Path''':
  570 bytes (81 words) - 10:02, 29 April 2021
• Login or data transfer error
  [[File:AlphaPro error1.png|thumb|500px]] [[Category:AlphaPro Troubleshooting]]
  585 bytes (66 words) - 10:57, 24 October 2023
• Invalid key
  Invalid key is a error message that can appear in AlphaPro when performing Send or Get operation: * Click Yes - AlphaPro attempts to reindex the table
  856 bytes (134 words) - 10:57, 24 October 2023
• Collecting log file (AlphaPro)
  ...about the cause. The path is c:\Users\<username>\AppData\Roaming\Stentofon\AlphaPro\Wacs.sil. Please attach this file together with your error report when cont The log file was introduced in AlphaPro 11.5.
  603 bytes (97 words) - 10:54, 24 October 2023
• Fishi Magic Values on Get All
  ...rupt. This file is stored in c:\Users\<username>\AppData\Roaming\STENTOFON\AlphaPro\Temp\backup.bin [[Category:AlphaPro Troubleshooting]]
  724 bytes (132 words) - 10:57, 24 October 2023
• Error message when starting AlphaPro after first time installation
  ...ization failed"''' or '''"RNBOsproInitialize Status = 12"''' when starting AlphaPro first time after installation. [[Image:SuperPro init failed.png|thumb|400px|left|Error message when starting AlphaPro]]
  1 KB (151 words) - 10:54, 24 October 2023
• Running AlphaPro on Windows 11
  In order for the Dongle to be recognized in Windows 11 and get AlphaPro Professional you need to disable Device Security -> Core Isolation -> Core [[Category:AlphaPro Troubleshooting]]
  453 bytes (67 words) - 10:42, 19 January 2024
• Warning message after "Send All" or "Send Change"
  ...older version of AlphaCom software. There might be new fields added in the AlphaPro software, which are not existing in the AlphaCom software. The warning is h [[Category:AlphaPro Troubleshooting]]
  887 bytes (138 words) - 11:01, 24 October 2023
• TCP ports used by AlphaPro
  ...ing on server type (AlphaCom XE or ICX-AlphaCom) and the AlphaPro version, AlphaPro is using different TCP ports when communicating with the server. If you get an error message in AlphaPro when trying to communicate with the server, check that:
  1 KB (210 words) - 10:38, 9 November 2023
• Long databasename crashes ICX-500
  [[Category:AlphaPro Troubleshooting]]
  253 bytes (33 words) - 10:58, 24 October 2023
• Unable to load DLL during data transfer
  After installing AlphaPro on a new computer for the first time this message might appear when attempt [[Category:AlphaPro Troubleshooting]]
  481 bytes (78 words) - 11:00, 24 October 2023
• File Access Error
  File Access Error is a error message that can appear in AlphaPro when performing Send or Get operation: * Close AlphaPro
  1 KB (168 words) - 10:26, 20 March 2024
• AlphaPro 12 - Error messages
  If AlphaPro version 12 is not able to communicate with the AlphaCom server, there are s AlphaPro 12 error messages:
  1 KB (190 words) - 10:53, 24 October 2023

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