Difference between revisions of "Timeout of conversation (Event Handler)"
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Revision as of 07:45, 20 June 2017
Using the $ST (Set_Timer) message.
Timeout of incoming calls to one specific station:
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Event 1 - Start the timer on incoming call (180 sec).
Event Owner: | The station |
Event type: | 07 - Conversation Incoming |
When change to: | ON |
When related to: | All |
Action: | $ST L%1.dir w1800 L%2.dir |
Event 2 - Cancel conversation when timeout.
Event Owner: | The station |
Event type: | 21 - Event timeout |
When change to: | ON |
When related to: | All |
Action: | $C L%1.dir |
Event 3 - Stop the timer if the conversation cancels before timeout period has expired.
Event Owner: | The station |
Event type: | 07 - Conversation Incoming |
When change to: | OFF |
When related to: | All |
Action: | $ST L%1.dir w0 L%2.dir |
If the conversation timeout should apply for outgoing calls as well, add the following events:
Event 4 - Start the timer (180 sec).
Event Owner: | The station |
Event type: | 08 - Conversation Outgoing |
When change to: | ON |
When related to: | All |
Action: | $ST L%1.dir w1800 L%2.dir |
Event 5 - Stop the timer if the conversation cancels before timeout period has expired.
Event Owner: | The station |
Event type: | 08 - Conversation Outgoing |
When change to: | OFF |
When related to: | All |
Action: | $ST L%1.dir w0 L%2.dir |
If the timeout should apply to a number of stations the easiest way is to assign the stations concerned to a UDP group, and then set the UDP group as Event Owner instead of the 'The station' in the above events.