Feature reminder

A station has feature reminder activated when the station LED is flashing and a bleep tone is heard in the speaker every minute. "Feature reminder" is automatically activated when the station:

• has Call Forwarding activated
• has a Call Back message
• is in absence mode
• has mail message
• has calls in queue (Call Request with priority below 120)

Additional information:

The Feature Reminder can be disabled per station from AlphaPro

• The "feature reminder" status is cancelled from the station by dialling the station reset code 70.
  
• The "feature reminder" status can be remotely cancelled by dialling "station number + 51 + 0" (require AMC 10.50 or later).
• The "feature reminder" indication is by default enabled for all users, but can be enabled/disabled per station by the flag "Feature Reminder Wanted" in Users & Stations > User Preferences
  
• The time between the bleep tone can be modified from the nvram editor in the TST console:

TST>>nvram - ex_profile.timeouts.th_bleep_pause = 600 (0x0258)

See also Urgent feature reminder

Call Request notification when Station type is set to "CRM"

By default a station is playing a Notification Tone when receiving a Call Request. If a Call Request is received during a call, the tone will interrupt the call for a few seconds. To disable Notification Tone while in call, uncheck the flag CRM Notification Tone: Users_&_Stations_(AlphaPro)#Station_Type_tab

Additional information

• Originally a station set to type "CRM" would not play any Notification Tone at all, as this was intended to be handled by an external buzzer.
• From AlphaCom version 10.56 a "flag" was introduced, were the Notification Tone could be enabled. However, by default it was disabled.
• From AlphaCom version 11.5.3.4 this flag was by default enabled.

This flag can be set by this command:

$SNV Q%op(%gnv(5,8,%1.phy,17),|,8192) W5 W8 W%1.phy W17

Where %1.phy must be replaced by the actual physical number of the Control Room station. Event 27/65 - ON can be used to set this flag. Example: Set "Call Request notification" flag for physical number 49: