Timeout of conversation (Event Handler): Difference between revisions
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If the conversation timeout should apply for outgoing calls as well, add the following events: | If the conversation timeout should apply for outgoing calls as well, add the following events: | ||
'''Event | '''Event 3''' - Start the timer (180 sec). | ||
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|Event type: || [[Conversation Outgoing (Event Type)|08 - Conversation Outgoing]] | |Event type: || [[Conversation Outgoing (Event Type)|08 - Conversation Outgoing]] | ||
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|When change to: || ON | |When change to: || ON or OFF | ||
|- | |- | ||
|When related to: || All | |When related to: || All | ||
|- | |- | ||
|Action: || [[SET TIMER|$ST]] L%1.dir | |Action: || [[SET TIMER|$ST]] L%1.dir w%chg(1800,0) L%2.dir | ||
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|} | |} | ||
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Revision as of 17:00, 29 June 2017
Using the $ST (Set_Timer) message.
Timeout of incoming calls to one specific station:
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Event 1 - Start the timer on incoming call (180 sec).
| Event Owner: | The station |
| Event type: | 07 - Conversation Incoming |
| When change to: | ON or OFF |
| When related to: | All |
| Action: | $ST L%1.dir w%chg(1800,0) L%2.dir |
Event 2 - Cancel conversation when timeout.
| Event Owner: | The station |
| Event type: | 21 - Event timeout |
| When change to: | ON |
| When related to: | All |
| Action: | $C L%1.dir |
If the conversation timeout should apply for outgoing calls as well, add the following events:
Event 3 - Start the timer (180 sec).
| Event Owner: | The station |
| Event type: | 08 - Conversation Outgoing |
| When change to: | ON or OFF |
| When related to: | All |
| Action: | $ST L%1.dir w%chg(1800,0) L%2.dir |
If the timeout should apply to a number of stations the easiest way is to assign the stations concerned to a UDP group, and then set the UDP group as Event Owner instead of the 'The station' in the above events.