Difference between revisions of "Feature reminder"
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By default a station is playing a Notification Tone when receiving a Call Request. If a Call Request is received during a call, the tone will interrupt the call for a few seconds. To disable Notification Tone while in call, set the flag '''CRM Notification Tone''': [[Users_%26_Stations_(AlphaPro)#Station_Type_tab]] | By default a station is playing a Notification Tone when receiving a Call Request. If a Call Request is received during a call, the tone will interrupt the call for a few seconds. To disable Notification Tone while in call, set the flag '''CRM Notification Tone''': [[Users_%26_Stations_(AlphaPro)#Station_Type_tab]] | ||
| − | + | === Additional information === | |
| − | + | * Originally a station set to type "CRM" would not play any Notification Tone at all, as this was intended to be handled by an external buzzer. | |
| − | + | * From AlphaCom version 10.56 a "flag" was introduced, were the Notification Tone could be enabled. However, by default it was disabled. | |
| − | + | * From AlphaCom version 11.5.3.4 this flag was by default enabled. | |
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This flag can be set by this command: | This flag can be set by this command: | ||
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[[File:CallReqNotif.PNG]] | [[File:CallReqNotif.PNG]] | ||
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[[Category: ICX-AlphaCom features]] | [[Category: ICX-AlphaCom features]] | ||
[[Category: AlphaCom features]] | [[Category: AlphaCom features]] | ||
Revision as of 16:21, 20 May 2022
A station has feature reminder activated when the station LED is flashing and a bleep tone is heard in the speaker every minute. "Feature reminder" is automatically activated when the station:
- has Call Forwarding activated
- has a Call Back message
- is in absence mode
- has mail message
- has calls in queue (Call Request with priority below 120)
Additional information:
- The "feature reminder" status is cancelled from the station by dialling the station reset code 70.
- The "feature reminder" status can be remotely cancelled by dialling "station number + 51 + 0" (require AMC 10.50 or later).
- The "feature reminder" indication is by default enabled for all users, but can be enabled/disabled per station by the flag "Feature Reminder Wanted" in Users & Stations > User Preferences
- The time between the bleep tone can be modified from the nvram editor in the TST console:
TST>>nvram - ex_profile.timeouts.th_bleep_pause = 600 (0x0258)
See also Urgent feature reminder
Call Request notification when Station type is set to "CRM"
By default a station is playing a Notification Tone when receiving a Call Request. If a Call Request is received during a call, the tone will interrupt the call for a few seconds. To disable Notification Tone while in call, set the flag CRM Notification Tone: Users_&_Stations_(AlphaPro)#Station_Type_tab
Additional information
- Originally a station set to type "CRM" would not play any Notification Tone at all, as this was intended to be handled by an external buzzer.
- From AlphaCom version 10.56 a "flag" was introduced, were the Notification Tone could be enabled. However, by default it was disabled.
- From AlphaCom version 11.5.3.4 this flag was by default enabled.
This flag can be set by this command:
$SNV Q%op(%gnv(5,8,%1.phy,17),|,8192) W5 W8 W%1.phy W17
Where %1.phy must be replaced by the actual physical number of the Control Room station. Event 27/65 - ON can be used to set this flag. Example: Set "Call Request notification" flag for physical number 49:
