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Difference between revisions of "IP Desktop Station with Video Display - 1408001635"

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[[File:1408001635.jpg|thumb|300px|IP Desktop Station with Video Display - 1408001635]]
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{{obsolete}}
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{{AEIPS}}[[File:1408001635.jpg|thumb|300px|IP Desktop Station with Video Display - 1408001635]]
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This product can be replaced by [[ITSV-2]] or [[ITSV-3]]
  
===<u>Highlights</u>===
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== Getting Started ==
* Compatible with VINGTOR-STENTOFON AlphaCom, VINGTOR-STENTOFON Pulse and iPBXs (SIP)
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* [[IP Video Desk Connections|Connecting the Intercom station]]
* 3.5" LCD touchscreen
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*[[Display Setup Menu (IP Stations)|Configuration from Display Menu]]
* Four dynamic navigation keys for quick access to system menus and directory entries
 
* Ten DAK keys provide single-touch access to stations, group calls, audio monitoring, public address zones, radio channels and telephone lines
 
* Powered from the IP network cable using Power over Ethernet (PoE)
 
* Handset for confidential conversations
 
  
===<u> Requirements</u>===
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==Configuration==
'''Software requirements'''
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The station can operate in three different modes, depending on what kind of server the station should register to. Choose one of the links below according to what mode you need to configure. <br>
* The IP Video Display requires the IP Desktop Station to run software version 02.04.1.12 or newer
 
* AMC-IP Software requirements: Version 11.2.3.4 or newer
 
  
'''Camera requirements'''
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General configuration.
* Video codec: MJPG only
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* [[IP Station Configuration - ICX-AlphaCom mode]]
* Resolution: 240x320
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* [[Adding station to existing system (Edge)|IP Station Configuration - Edge mode]]
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* [[SIP Intercom - Web Interface|IP Station Configuration - SIP mode]]
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* [[IP Station Configuration - Pulse mode]]
  
===<u>[[IP Video Desk Connections|InterCom connections]]</u>===
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Station specific configuration for the IP Desktop Station with Video Display:
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* [[IP Desktop - Video Module Configuration]]
  
===<u>[[INCA Video Display Station Quick start|Main Setup]]</u>===
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== Restore Factory Defaults and Software Upgrade ==
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* [[INCA Display Station Restore Factory Defaults|Reset the intercom station to factory default settings]]
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* [[IP Desk Video Display Factory Reset|Reset the Video Module to factory default settings]]
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* [[INCA Station Software upgrade|Upgrade via the station web interface]]
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* [[IMT - Discover & Upgrade|Upgrade using the IMT tool]]
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* [[Video Desktop Display module upgrade|Software Upgrade of the Video Module]]
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* [[Automatic Software Upgrade|Automatic Software Upgrade (SIP mode only)]]
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* [[:Category:INCA Release notes|Software Release Notes]]
  
===<u>[[IP Station Configuration]]</u>===
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== Connectors, Indicators and Dimensions ==
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*[[INCA Desk Station LED Indicators|LED Indications]]
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*[[IP Desk Dimensions & Mounting Instructions|Dimensions]]
  
===<u>Software upgrade</u>===
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== Accessories ==
* [[INCA Station Software upgrade|Software Upgrade]]
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* [[Wall bracket for Desktop - 1008091100]]
* Video Display upgrade
 
  
===<u>[[INCA Video Desk Station LED Indicators|LED Indications]]</u>===
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== Software Requirements ==
 +
This station is fully supported as form AlphaCom version 11.2.3.4.
  
===<u>[[IP Desk Dimensions & Mounting Instructions|Dimensions]]</u>===
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== Related information ==
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* [http://www.zenitel.com/product/ip-desktop-video-station-0 Additional Documentation on Zenitel.com]
  
===<u>Reset to factory settings</u>===
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[[Category: Discontinued Stations]]
*[[INCA Video Desk Station Restore Factory Defaults|Factory Settings of Audio Module]]
 
*[[IP Desk Video Display Factory Reset|Factory Settings of Display Module]]
 
 
 
===<u>[http://www.zenitel.com/product/ip-desktop-video-station-0 Additional Documentation on Zenitel.com]</u>===
 
 
 
[[Category: INCA Stations]]
 
 
 
= Operation =
 
If the calling station has an associated camera, the video stream will pop up when the call is received. The video is available both during ringing and during the conversation. There is a text overlay at the bottom of the screen which shows the name of the calling party (e.g. "Entrance").
 
 
 
It is also possible via the LCD touch screen to manually select a camera when there is no active calls.
 
 
 
If the calling station has no camera associated, regular Caller ID (number and name) will be displayed.
 
 
 
= LCD Screen Configuration =
 
* The IP Desktop Station it self is configured in the same way as any other IP station in a AlphaCom system. The default IP address is '''169.254.1.100'''.
 
 
 
* The LCD screen has its own IP address, and is configured separately. The default IP address is '''169.254.1.101'''. 
 
 
 
# Touch the upper part of the LCD touch screen for a few seconds to read the IP address.
 
# Open the web browser of your computer, enter the IP address into the address bar (e.g. <nowiki>"http://169.254.1.101"</nowiki> or "169.254.1.101") and click '''Enter'''.
 
# Enter the user name (default: '''admin''') and password (default: '''alphaadmin''') in the pop-up dialogue box and click '''Login'''
 
[[File:Video Main.PNG|thumb|left|500px|The main menu of the LCD screen]]
 
<br style="clear:both;" />
 
 
 
 
 
==Network ==
 
From the main menu,  click on '''Network''', and configure the station to use '''DHCP''' (obtain an IP address automatically) or '''Manual''' (Static IP address).
 
 
 
[[File:Video Network.PNG|thumb|left|500px|Setting Network parameters]]
 
<br style="clear:both;" />
 
 
 
 
 
In the LCD display there is a bar color indicating the connection status:
 
* '''<span style="color: Orange">Yellow</span>''' indicates that the IP Desktop Station is connected to the server.
 
* '''<span style="color: Green">Green</span>''' indicates an active, incoming or outgoing call.
 
* '''<span style="color: Red">Red</span>''' indicates that no network connection can be established. If an Ethernet cable is connected the IP Video Display should connect automatically during start up.
 
* '''<span style="color: Orange">Yellow</span>-<span style="color: Red">Red</span>''' flashing indicates that no connection to the server can be established. If the server and the IP Desktop Station is configured correctly the connection is established automatically during start up. (May take some time)
 
 
 
==Cameras ==
 
The station can show video image from all Vingtor-Stentofon Video Door Stations:
 
* [[IP Video Door Station - 1401110100]]
 
* [[IP Video Door Station - 1401110200]]
 
* [[TCIV-2]]
 
* [[TCIV-3]]
 
* [[TCIV-6]]
 
 
 
The video is streamed in MJPEG format directly from the camera to the stations LCD screen. The AlphaCom server is not involved in the video stream. The cameras must have a static IP address.
 
 
 
The directory number of the Video Door Station must be defined in camera allocation list, together with the URL of the camera. When a call is received, the station will look up in this camera allocation list, and find the correct URL for the associated camera.
 
 
 
To access the camera allocation table, select '''Cameras''' from the main menu. Up to 80 cameras can be configured in this table.
 
[[File:IPVideoDesk CamPass.PNG|thumb|left|500px| Camera settings]]
 
<br style="clear:both;" />
 
 
 
=== Passcode ===
 
By using the menus on the LCD touchscreen, it is possible to view a camera image from idle, without any calls being active. The Passcode is an up to 10 digit long numeric code for restricting the access to the camera image. If Passcode is required or not, is a setting per camera in the Camera Allocation table.
 
 
 
=== Camera Types ===
 
 
 
There are two predefined Camera Types, ''Baudisch'' and ''Axis''. In addition there are 3 empty fields in which one can define additional camera types and their URL.
 
 
 
* Camera type '''Baudisch''' is used for IP Video Intercom with CP-CAM, model 140 1110 100.
 
* Camera type '''Axis''' is used for IP Video Intercom with Axis camera, model 140 1110 200.
 
* When using '''Turbine with Video''', TCIV-x,  model 100 8115 0x0, you must define your own Camera Type:
 
** For TCIV with firmware 4.2.3.7 and newer, enter the URL:
 
:8090/mjpg/video.mjpg
 
 
 
: Port number 8090 is the default port used for video in the TCIV station, but it is configurable from the web page of the TCIV station.
 
: The IP address of the camera is the same as the IP address of the TCIV station.
 
 
 
[[File:CamTypeTCIV.PNG|thumb|left|500px|Defining the camera type '''TCIV''']]
 
<br style="clear:both;" />
 
 
 
:* TCIV with firmware older than 4.2.3.7 is using port 80 (fixed), and the camera has [[Turbine_Video_Settings|its own IP address]], different from the IP address of the TCIV station:
 
:80/mjpg/video.mjpg
 
 
 
===Camera Allocation ===
 
Use the left (<) and right (>) arrows to step up and down in the Camera Allocation table. Up to 80 cameras can be defined.
 
*'''Name''': Any text (optional). The text is displayed in the LCD screen during ringing and while in conversation, and in the "Cam Select" menu when accessing video from idle. If this field is blank, the name received in the Caller ID will be displayed in the LCD screen during a call.
 
*'''AlphaCom Node Number''': Enter the node number of the AlphaCom to which the station with camera is registered. Normally you enter value "1".
 
*'''AlphaCom Directory Number''': The Directory Number of the (door) intercom unit to which the camera is associated
 
* '''SIP ID''': Not in use in AlphaCom system. Leave blank.
 
*'''Camera IP''': The IP address of the camera allocated to the intercom unit defined in the "AlphaCom Directory Number" field
 
*'''Camera Type''': Choose the camera type
 
*'''Camera User''': Type in the username to access the camera stream (optional)
 
* '''Camera Password''': Type in the password to access the camera stream (optional)
 
* '''Passcode required''': Activates or deactivates the requirement for a passcode authentication to access this camera via the "Cam Select" menu in the LCD screen
 
* '''Allocation active?''': Enables or Disables this camera. '''Must be enabled''' to see video image from this camera.
 
 
 
[[File:Video CamAllocation2.PNG|thumb|left|500px|Door station number 303 ("Entrance"), with associated camera 10.5.101.38]]
 
<br style="clear:both;" />
 
 
 
==System==
 
*'''Camera Allocation''': Upload or download the camera allocation list.
 
*'''Settings''': Upload or Download the settings of the LCD screen (including the camera allocation).
 
*'''Factory Reset''': Resets the LCD screen to factory settings. Resets the '''LCD screen''' only.
 
*'''Firmware update''': Upload new firmware to the LCD screen.
 
<br><br>
 
 
 
==User Interface==
 
Select '''User Interface''' from the main menu to change the behavior of the user interface on the LCD screen.
 
 
 
* '''Screensaver''': Define timers and brightness for the screensaver.
 
* '''Text overlay during video''': Here you can define properties of the overlay text in the LCD screen during ringing and connected call.
 
 
 
 
 
==User==
 
Select '''User''' from the main menu to change the username and password for the access to the web interface.
 
<br><br>
 
 
 
=Manually selection of video image=
 
Touch on the upper part of the LCD screen to get the Option Menu.
 
 
 
[[File:VideoOptionMenu.PNG|thumb|left|300px|The Option menu]]
 
<br style="clear:both;" />
 
 
 
At the bottom of the option screen there are four buttons for the following functions:
 
 
 
[[File:CamSelect.PNG|40px|left]]
 
'''Cam Select:''' Press this button to get a list of defined cameras. A touch on a camera entry shows the camera stream for 60 seconds. A touch on the screen during this 60 seconds will stop the stream and jump back to "Cam Select" screen. If the camera is configured to require Passcode authentication, you need to enter the code to access the video stream.
 
<br style="clear:both;" />
 
[[File:CamSwtch.PNG|40px|left]]
 
'''Enable/Disable Cam switching:''' If more than one camera has been allocated to a remote station the display will switch between the allocated cameras every 5 seconds. This feature can be enabled/disabled here.
 
<br style="clear:both;" />
 
[[File:CamScreensaver.PNG|40px|left]]
 
'''Enable/Disable Screensaver; avoid total switch off:''' If this function is enabled, the Screensaver does not switch off the display after a period of inactivity. Only the Backlight is dimmed.
 
<br style="clear:both;" />
 
[[File:CamHome.PNG|40px|left]]
 
'''Back to Main Screen:''' A push on this button will jump back to the Main screen.
 
<br style="clear:both;" />
 
 
 
=Software Upgrade of the LCD screen=
 
This procedure is about upgrading the software in the '''LCD screen''' only.
 
 
 
A separate article describes how to [[INCA Station Software upgrade|upgrade the station software]].
 
 
 
==Updating the firmware==
 
 
 
* [[Downloads#IP_Desktop_Station_with_Video_Display_-_1408001635|Download]] the firmware
 
* Log in to the web interface of the LCD screen, and click on '''System'''.
 
* In the category '''Firmware Update''', click on '''Browse''' and select the firmware file. The file has the extension ''.bin''. E.g. '''20160426PL_v11_FW_v22_StentofonIPDesktopVideo.bin'''
 
 
 
[[File:IPVideoDesk 12.PNG|thumb|left|500px|Uploading new firmware in the LCD screen]]
 
<br style="clear:both;" />
 
 
 
* Click on '''Upload''' and wait for the upload to finish.
 
* When the upload is finished the LCD screen will automatically reboot.
 
<br>
 
 
 
==Updating the file system (user interface and web interface) using File System Updater application==
 
To update the file system to a newer version, use the PC application '''''IP Desktop Video –File System Updater''''' which comes with the software package.
 
* [[Downloads#IP_Desktop_Station_with_Video_Display_-_1408001635|Download]] the software
 
* Start the '''IP Desktop Video –File System Updater''' application by executing the file ''IPDesktopVideoFSUpdater.exe''
 
* Enter the IP address of the LCD screen, and the login (admin) and password (alphaadmin) of the LCD screen.
 
* Click on the "'''…'''" button and navigate to the folder containing the new file system, e.g. '''20160415PL_FW_v22_RootFS_StentofonIPDesktopVideo'''.
 
* Select the folder of the new file system and click '''Ok'''.
 
* Click on the '''Erase File System''' button and wait for the station to reboot.
 
* After the reboot click on '''Upload File System''' and wait for the process  to finish. This may take a few minutes.
 
* When the update is finished, the station will reboot with the new file system.
 
 
 
[[File:File System Updater.PNG|thumb|500px|left|The IP Desktop Video –File System Updater software]]
 
<br style="clear:both;" />
 
 
 
==Updating the file system (user interface and web interface) using WinSCP==
 
Currently there is a problem with the "Stentofon IP Desktop Video - File System Update Tool" on some PCs. If the update with the update tool is not working there is a workaround using WinSCP. The procedure is identical to that used in the update tool, but the FTP upload is handled by WinSCP. For this you have to download [[Downloads#Useful_Tools|WinSCP]].
 
 
 
'''Update procedure:'''
 
 
 
1. Open a web browser and call the "erase_fs.cgi" function of the station.The station should return erase_res = true and then restart.
 
[[File:WinSCP 1.PNG|thumb|500px|left|Calling the erase function]]
 
<br style="clear:both;" />
 
 
 
2. When the station has restarted, start the WinSCP application. Change the "File protocol" to FTP, enter the IP address, username and password (default: admin/alphaadmin) for the station and click on login.
 
[[File:WinSCP 2.PNG|thumb|500px|left|WinSCP connection setup]]
 
<br style="clear:both;" />
 
 
 
3. In the left window navigate to the folder containing the file system you wish to upload, select the folders "htdocs" and "ui" and click on "Upload".
 
[[File:WinSCP 3.PNG|thumb|500px|left|WinSCP file explorer]]
 
<br style="clear:both;" />
 
 
 
4. Click on "OK".
 
[[File:WinSCP 4.PNG|thumb|500px|left|WinSCP file upload]]
 
<br style="clear:both;" />
 
 
 
5. When the file upload has finished, switch to the web browser and call the function "sync.cgi" of the station. The station should respond with sync_res = 1.
 
[[File:WinSCP 5.PNG|thumb|500px|left|Calling the synchronization function]]
 
<br style="clear:both;" />
 
 
 
6. Now call the function "sync_state.cgi" to check if the synchronization has finished. If the station returns sync_state = 1 and sync_error = 1, synchronization was successful and after a reboot the station should be fully operational. If it returns a value other than 1 for sync_state, synchronization is still active. Just wait a few seconds and call the function "sync_state.cgi" again. If the station returns a value other than 1 for sync_error, synchronization failed and you should try again, beginning with step 5.
 
[[File:WinSCP 6.PNG|thumb|500px|left|Calling the synchronization status function]]
 
<br style="clear:both;" />
 
 
 
=Troubleshooting=
 
===Serial Port settings===
 
'''Observation:''' Desktop Video Station flash yellow and red, does not display text, and will not show video on the screen(even though registered). Audio functions normally as calls can be made and received
 
 
 
'''Cause:''' The IP station is most likely in “Debug” mode, thus set to the wrong baud rate for the screen. 115200 is used for debugging, while 38400 is for normal operation.
 
 
 
'''Fix:''' Use a webbrowser and enter '''[station IP address]/goform/zForm_misc'''. Set '''Baudrate''' to ''38400'', and click '''RS232 for application'''.
 
 
 
Note that there is no feedback on current settings. Remember to perform application reset to make the changes take effect.
 
[[File:IP Video Desk Trouble1.PNG|thumb|left|400px]]
 
<br style="clear:both;" />
 
 
 
 
 
[[Category: INCA Stations]]
 

Latest revision as of 09:25, 16 August 2022

Obsolete icon This product is discontinued!


AEIPS.png
IP Desktop Station with Video Display - 1408001635

This product can be replaced by ITSV-2 or ITSV-3

Getting Started

Configuration

The station can operate in three different modes, depending on what kind of server the station should register to. Choose one of the links below according to what mode you need to configure.

General configuration.

Station specific configuration for the IP Desktop Station with Video Display:

Restore Factory Defaults and Software Upgrade

Connectors, Indicators and Dimensions

Accessories

Software Requirements

This station is fully supported as form AlphaCom version 11.2.3.4.

Related information