Difference between revisions of "Private Ringing, Customized ringing tone"
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| − | Intercom stations can have customized private ringing tones. | + | Intercom stations can have customized [[Private mode|private ringing tones]], both when called directly by their intercom number, and when called using the [[Ringing Group Feature]]. |
A wav file with the wanted ringing tone must be uploaded to the ICX-AlphaCom or AlphaCom XE via the web interface. | A wav file with the wanted ringing tone must be uploaded to the ICX-AlphaCom or AlphaCom XE via the web interface. | ||
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* [[Licenses for ICX-500 and ICX-AlphaCom Core|Enhanced Audio Messaging license]] | * [[Licenses for ICX-500 and ICX-AlphaCom Core|Enhanced Audio Messaging license]] | ||
| − | == Configuration== | + | == AlphaPro Configuration== |
=== Individual calls === | === Individual calls === | ||
From the '''Users & Stations''' menu, "Station Type" tab, select private ringing file to use for the selected station. | From the '''Users & Stations''' menu, "Station Type" tab, select private ringing file to use for the selected station. | ||
| − | [[File:Ring | + | [[File:Ring Customize1.png|thumb|left|500px|AlphaPro Users & Stations configuration]] |
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
===Ringing Group calls === | ===Ringing Group calls === | ||
| + | Each group used for "Ringing group" can be associated with a wav file in the same manner as for stations. | ||
| + | |||
| + | [[File:RingingGroup WAVfile.PNG|thumb|left|500px|Selecting ringing tone]] | ||
| + | <br style="clear:both;" /> | ||
| + | |||
| + | Starting a ringing group mail will follow the rule | ||
| + | |||
| + | # Check if "UK style" ringing configured. > start "UK style" ringing | ||
| + | # Check if wav file is associated with the ringing group, > Start wav file | ||
| + | # Check If group configured for using wav file associated to the station. -> Start Wav file | ||
| + | # No match above, use standard ringing tone | ||
==Upload of Custom Private Ringing Tones== | ==Upload of Custom Private Ringing Tones== | ||
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<br style="clear:both;" /> | <br style="clear:both;" /> | ||
| − | === Message mapping === | + | === Message mapping - Direct calls === |
[[File:Message mapping.PNG|thumb|left|500px|Message mapping]] | [[File:Message mapping.PNG|thumb|left|500px|Message mapping]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
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| − | + | === Message mapping - Ringing Group calls === | |
| − | + | [[File:Message mapping2.PNG|thumb|left|700px|Message mapping]] | |
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| − | == Ringing | ||
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| − | [[File: | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
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| + | === Additional information=== | ||
| + | * ICX-AlphaCom is capable of simultaneously playback of 8 different wav files. If this limit is reached, standard ringing tone will be used. | ||
| + | * If other activities requires message playback and there are no available resources, the resources used for Ringing Tone will be snatched and stations will return to standard ringing tone pattern. | ||
| + | * The system for customized ringing tone uses the internal "messaging" system, "Alarm message to group". | ||
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[[Category: ICX-AlphaCom features]] | [[Category: ICX-AlphaCom features]] | ||
[[Category: AlphaCom features]] | [[Category: AlphaCom features]] | ||
Latest revision as of 10:38, 7 November 2022
Intercom stations can have customized private ringing tones, both when called directly by their intercom number, and when called using the Ringing Group Feature. A wav file with the wanted ringing tone must be uploaded to the ICX-AlphaCom or AlphaCom XE via the web interface.
Customized ringing tones works for IP stations as well as for analog stations.
Contents
Software and license requirement
AlphaCom XE
- AMC 11.2.3.11 or later
- AlphaPro 11.6.3.8 or later
- Enhanced Audio Messaging license
ICX-AlphaCom
- Any ICX server version
- Enhanced Audio Messaging license
AlphaPro Configuration
Individual calls
From the Users & Stations menu, "Station Type" tab, select private ringing file to use for the selected station.
Ringing Group calls
Each group used for "Ringing group" can be associated with a wav file in the same manner as for stations.
Starting a ringing group mail will follow the rule
- Check if "UK style" ringing configured. > start "UK style" ringing
- Check if wav file is associated with the ringing group, > Start wav file
- Check If group configured for using wav file associated to the station. -> Start Wav file
- No match above, use standard ringing tone
Upload of Custom Private Ringing Tones
The AlphaCom Messaging functionality is used for this service. One can upload up to 10 wav files to use for custom Private Ringing Tones.
The audio file must be on wav format, 16kHz samplerate, 16 bit resolution, mono.
In AlphaWeb, go to System Configuration > Messaging, and select:
- Message Group = 30 (Announcement message), and
- Group Index: 80 to 89.
Message mapping - Direct calls
Message mapping - Ringing Group calls
Additional information
- ICX-AlphaCom is capable of simultaneously playback of 8 different wav files. If this limit is reached, standard ringing tone will be used.
- If other activities requires message playback and there are no available resources, the resources used for Ringing Tone will be snatched and stations will return to standard ringing tone pattern.
- The system for customized ringing tone uses the internal "messaging" system, "Alarm message to group".