AlphaCom XE
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| The AlphaCom XE combines the best of the present advanced AlphaCom system with the latest IP, Linux and embedded networking technologies. When entering the IP world, no compromise has been made. The AlphaCom E provides the complete set of existing services, quality, reliability and security characteristics for which AlphaCom has always been recognized.
Some of the special features it brings into the IP domain are wideband (7 kHz) audio, a built-in firewall, integrated Web and SIP server, and low latency switching.
Several exchanges can be interconnected on AlphaNet over IP, as well as traditional methods, both locally and worldwide. All communication and services are available throughout the entire network.
The AlphaCom XE Exchanges includes extended integration of different kinds of communication and alarm systems, access control, CCTV, public address, public telephones and a variety of features and solutions that can be added when desired. It is easy to intergrate to 3rd party systems and create special applications.
The new technology allows remote programming, logging and maintenance via AlphaPro, Syslog and standard web browsers.
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What's new
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SOFTWARE
The latest software versions are available on the download page
IP Station version 02.03.3.1.
New functions (since 02.02.3.1):
General Enhancements:
- IPARIO now uses the same image as IP Desktop / Master / Sub
- Can now choose IGMP version
- Now possible to do factory reset from the web interface
- DHCP request option 12 and 81 is now used
- Now showing more network information in the station information screen
- The stations will now remember their last DHCP IP Address and request it during DHCP negotiation
- Stations can now continue to use last DHCP IP Address when the DHCP server fails to respond
Enhancements in SIP mode:
- Added more SNMP GET information
- Added support for 3 parallel registrations and configurable serial registration
- Added support for DTMF Flash on Input Button
- Enhanced relay functionality
- Added option for increasing tone volume
- Added option to configure delay for setting up call (press input/dak button for X seconds)
Enhancements in AlphaCom mode:
- Added support for using old handset in new 8023 hardware at the headset input
- Added support for tonetest in IP only environments
- Fixed several errors where sound could dissappear in conferences
- Fixed an error which caused multicast to dissappear when using IGMP snooping
Note that the IP DualDisplay and the Turbine stations are using a different software than the rest of the IP stations.
For a complete list of bug fixes and functional changes and enhancements, see IP Station release notes
Upgrade the IP stations according to the IP Station upgrade procedure
AMC-IP version 11.3.3.2.
News since 11.2.3.7:
For a complete list of bug fixes and functional changes and enhancements, see AMC-IP Release Notes
Note 1: AMC 11.3.3.2 software cannot be used on the red AMC-IP boards
Note 2: Prior to installing the AMC 11.3.3.2 software, the AMC-IP board must be upgraded version 11.2.3.7, and BSP version 30.03 must be installed.
How to upgrade: AMC-IP software upgrade procedure
AlphaPro version 11.6.3.2. New features (since 11.5.3.4):
- SX conference flag: ON = Report current speaker to SysLog statistics. OFF = no statistics. Default OFF
- Station Flags: ON = Avoid increasing volume for Tone test (Station/user->Line monitoring menu)
- System flag: Recording on demand (System-> Recording)
- Event Handler Events:
- 38 - Dynamic group inclusion
- 39 - Additional call info
- 40 - Recording Event
- Various bug fixes and improvements
- NOTE: When installed for the first time, the Sentinel dongle driver must be installed separately. It is located in the \SentinelSystemDriver folder inside your AlphaPro installation directory.
For a complete list of bug fixes and functional changes and enhancements, see AlphaPro release notes
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AlphaPro
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| AlphaPro is the programming tool for the AlphaCom exchange. AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage download this programming into the exchange. AlphaPro does not extend the features of the exchange, it fills in the appropriate tables.
AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage upload this programming into the exchange.
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AlphaWeb
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| The AlphaWeb is an embedded web server running on the AlphaCom E exchange. It allows the users to log in using a standard web browser such as Internet Explorer, Mozilla Firefox, Opera or Netscape to operate and manage the AlphaCom system.
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Event Handler
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| The AlphaCom exchange is an intercom exchange of which the main task is to enable uni- and bi-directional speech. In order to be able to meet as many customer requirements as possible when it comes to special features an Event Handler has been implemented. The underlying idea is that by customer-programming this event handler functionality can be implemented which is not part of the standard feature list. The event handler is unique in the world of intercom. It is what gives the exchange its flexibility and makes it possible to meet most, if not all, customer requirements.
The Event Handler is based on the software concept that when the intercom functions run, they report 'events' to a part of the software called the Event Handler. The event can be described as a trigger that sets off an action in the system depending on the information entered in AlphaPro, the programming tool for the AlphaCom exchange. In this way, the Event Handler provides a powerful engineering tool for configuring system behaviour to meet requirements from customers.
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