Difference between revisions of "Groups (AlphaPro)"

Latest revision as of 23:22, 23 April 2018

From the Groups menu you can configure:

Local Groups: Modify membership and properties of local groups within one AlphaCom server
Global Groups: Modify membership and properties of global groups. Global Groups are spanning several AlphaCom servers interconnected in AlphaNet
Gong Tones: Modify the chime signal which is played in front of a group call

Local Groups

Local Groups - "Read" mode and "Change" mode

General tab

Group Call: Select the radio button Group call if the group is to be used for Group Call/Announcement. Selected by default.

Group Number: The group ID 1-250
Descriptive Name: The name you enter here is displayed in the listbox to the left. Note that this text is not transferred to the AlphaCom server. It is stored locally on the PC only.
Directory Number: The number to dial to activate the group call
Display Text: Shown in the calling station when dialing the group call. The text appears in the Info Menu (60) when selecting "Groups" from this menu
Group Access Level: Set restriction on who is allowed to initate a group call. Three levels are available: Low, Medium (Default) and High. A station must have the same or higher access level than the access level of the group to be allowed to activate it. To set Group Access Level on a station, see Users & Stations
Setup Priority: If there are two group calls activate at the same time, and there are common members in the two groups, the group call with the highest priority will be connected, and the other group call will be cancelled/rejected. If two group calls have the same priority, the second group call will get busy signal. Priority levels are: Low, Medium (Default), High and Alarm. Alarm priority will also activate Volume and Handset Override
Gong Type: Select the desired chime signal. The following types are available:

No Gong - No gong is heared
Ding-dong - Two-tone gong - the default gong in the system
Dong-ding - Four-tone gong
Repeat gong - Two-tone gong with 11 repetitions
Custom gong - Two-tone gong with 1 repetition

Tones and repetitions are programmable for all gong types. The chime signal can also be replaced by a WAV file, for details, see Groups#Configurable_Chime

Gong: Opens the window from which you can configure the chime signals
Max Missing Members: When two group calls with the same Setup Priority is activeded at the same time, and some stations are members of both groups, the second group call will normally get a busy signal. However, the second group call is allowed to proceed if the number of missing stations are below the number specified in this field. Note that the "missing" stations will not hear the second group call.
Answer: When enabled, the group call can be answered from any station by dialing the answer code (99 by default). The group call is then cancelled, and a point to point call is established. If there are simultanous group calls going on, you can only answer from within your group.
Recording: When enabled, the group call audio will be sent to external audio recorder if such device is connected. See AlphaCom Recording Interface
Automatic M-key: By default the user must press the M-key on the station to open the microphone after having activated a group call. This configuration option makes it possible to do handsfree Group Call from any station, or from SIP users only. By default SIP users must press '#' to activate the microphone and '*' to turn the microphone off.
Codec: Option to force what codec to use for this group call
Ringing Group File:
- Ringing File 1-10: Available for Ringing Groups 51-60. Replace the standard ringing tone with a wav file. Upload the wav file via AlphaWeb as message "(30) Announcement", index 80-89. Enhanced Audio Messaging license is required.
- Private Ringing: Force Private Ringing
- UK ringing: Force UK style ringing tone in the Ringing Group
- Station Wav file: Use the "Private Ringing File" defined in Users & Stations > Station Type for the station receiving the call. If no file configured, it will use regular Private Ringing tone.

Group Hunt: Select the radio button Group hunt if the group is to be used for Group Hunting.

Descriptive Name: The name you enter here is displayed in the listbox to the left. Note that this text is not transferred to the AlphaCom server, but is stored locally on the PC only.
Directory Number: The number to dial to activate the Group hunt
Display Text: Shown in the calling station when dialing the Group hunt

Members tab

Local Group menu
Members tab - Read mode
Members tab - Change mode

Include or remove members from a group by either:

Use single arrow to move one station
Use double arrow to move all stations
Double-click on a station

Global Groups

General tab

Group Number: The group ID 1-250
Descriptive Name: The name you enter here is displayed in the listbox to the left. Note that this text is not transferred to the AlphaCom server, but is stored locally on the PC only.
Group Access Level: Set restriction on who is allowed to initate a group call. Three levels are available: Low, Medium (Default) and High. A station must have the same or higher access level than the access level of the group to be allowed to activate it. To set Group Access Level on a station, see Users & Stations
Setup Priority: If there are two group calls activate at the same time, and there are common members in the two groups, the group call with the highest priority will be connected, and the other group call will be cancelled/rejected. If two group calls have the same priority, the second group call will get busy signal. Priority levels are: Low, Medium (Default), High and Alarm. Alarm priority will also activate Volume and Handset Override
Gong Type: Select the desired chime signal. The following types are available:

No Gong - No gong is heared
Ding-dong - Two-tone gong - the default gong in the system
Dong-ding - Four-tone gong
Repeat gong - Two-tone gong with 11 repetitions
Custom gong - Two-tone gong with 1 repetition

Tones and repetitions are programmable for all gong types. The chime signal can also be replaced by a WAV file, for details, see Groups#Configurable_Chime

Gong: Opens the window from which you can configure the chime signals
Answer: When enabled, the group call can be answered from any station by dialing the answer code (99 by default). The group call is then cancelled, and a point to point call is established. If there are simultanous group calls going on, you can only answer from within your group.
Recording: When enabled, the group call audio will be sent to external audio recorder if such device is connected. See AlphaCom Recording Interface

Members tab

A Global Group consists of Local Groups from each AlphaCom node. From each node in an AlphaNet network it is possible to add one local group into a global group. This means that a global group is a group of groups.

Only "Local Group" can be included in a Global Group. It is not possible to add individual stations directly into a global group.

Global Group menu
Members tab

Create a Global Group:

From the Node dropdown list, select an AlphaCom node
Select a local group from this node, and use the arrow button to include this local group as a ameber of the global group
Select the next AlphaCom node, and include a local group from this node
Continue with mode nodes if required
Update all nodes in the system, either by SendChange to All, or by SendAll to every node.

Gong Tones

Each group call can be assigned to one out of four different chime signals. These chimes have a default tone pattern which can be modified.

Default Gong Types

Ding-dong - Two-tone gong - the default gong in the system
Dong-ding - Four-tone gong
Repeat gong - Two-tone gong with 11 repetitions
Custom gong - Two-tone gong with 1 repetition

Tones and repetitions are programmable for all gong types. The chime signal can also be replaced by a WAV file, for details, see Groups#Configurable_Chime

Gong Types

Tone 1-4: The values are the musical definition for the different available tones.
Time: Sets the duration for each tone in unit of 1/10 second.
Repetitions: Number of repetitions of the defined gong sequence.

Back to AlphaPro - Main Menu

Difference between revisions of "Groups (AlphaPro)"

From Zenitel Wiki

Latest revision as of 23:22, 23 April 2018

Contents

Local Groups

General tab

Members tab

Global Groups

General tab

Members tab

Gong Tones

@@ Line 1: / Line 1: @@
-{{stub}}
+{{A}}
-[[File:AlphaPro Groups icon.png|800px|thumb|The Groups button]]
+From the '''Groups''' menu you can configure:
-=Groups=
+* '''Local Groups''': Modify membership and properties of local groups within one AlphaCom server
+* '''Global Groups''': Modify membership and properties of global groups. Global Groups are spanning several AlphaCom servers interconnected in [[AlphaNet]]
+* '''Gong Tones''': Modify the chime signal which is played in front of a group call
 == Local Groups ==
-[[Image:AlphaPro Local Groups window.PNG|thumb|400px]]
+[[File:LocalGroup.png|1200px|thumb|left|Local Groups - "Read" mode and "Change" mode]]
-<br style="clear:both;" />
-=== General===
-[[Image:AlphaPro Local Groups General window.PNG|thumb|400px]]
-{|border="1"
-|Group Number||Reflects the group highlited in the listbox
-|-valign="top"
-|Descriptive Name||The name you enter here is reflected in the listbox to the left
-|-valign="top"
-|Directory Number||The number you dial to activate the group call/group hunt
-|-valign="top"
-|Display Text||The text appears in the feature list. The text can be changed freely. The display has space for 16 characters. The directory number + space is automaticall added to the display txt entered. This means that with a 4-digit directory number, only 11 characters are available for the text.
-|-valign="top"
-|Group Access Level||This is used to restrict access to group calls. Three levels are available:
-:*Low
-:*Medium
-:*High
-Any station trying to access a group call must have the same or higher access level than the level defined for the group.
-|-valign="top"
-|Setup Priority||The group calls can have 4 different levels of priority. The priority is used to define the handling of the group calls in the system.
-:* Low
-:* Medium - The default for all groups
-:* High
-:* Alarm
-|-valign="top"
-|Gong Type||Select the desired gong type. The following types are available:
-:* No Gong                  No gong is heared
-:* Ding-dong                Two-tone gong - the default gong in the system
-:* Dong-ding                Four-tone gong
-:* Repeat gong              Two-tone gong with 11 repetitions
-:* Custom gong              Two-tone gong with 1 repetition
-Tones and repetitions are programmable for all gong types.
-|-valign="top"
-|Max Missing Members||This field is related to overlapping group calls. If more members than specified are already in another ongoing other group call, the group call will be blocked, otherwise the group call is allowed to continue.
-|-valign="top"
-|Answer||
-ON: The group call can be answered from
-:* any station when simultaneous group calls are not used
-:* a station in the group when simultaneous group calls are used
-OFF: The group call can only be used for announcements.
-|}
 <br style="clear:both;" />
-===Members===
-[[Image:AlphaPro Local Groups Members window.PNG|thumb|400px]]
-{|border="1"
+=== General tab===
-|In the Members dialog it is possible to change the group call membership, add local stations or take those stations out.
-|}
+'''Group Call:''' Select the radio button [[Groups#Group_Call|Group call]] if the group is to be used for Group Call/Announcement. Selected by default.
-<br style="clear:both;" />
+* '''Group Number''': The group ID 1-250
+* '''Descriptive Name''': The name you enter here is displayed in the listbox to the left. Note that this text is not transferred to the AlphaCom server. It is stored locally on the PC only.
+* '''Directory Number''': The number to dial to activate the group call
+* '''Display Text''': Shown in the calling station when dialing the group call. The text appears in the [[Display_Features#Feature_Directory_.28INFO.29|Info Menu (60]]) when selecting "Groups" from this menu
+* '''Group Access Level''': Set restriction on who is allowed to initate a group call. Three levels are available: '''Low''', '''Medium''' (Default) and '''High'''. A station must have the same or higher access level than the access level of the group to be allowed to activate it. To set Group Access Level on a station, see [[Users & Stations (AlphaPro)|Users & Stations]]
+* '''Setup Priority''': If there are two group calls activate at the same time, and there are common members in the two groups, the group call with the highest priority will be connected, and the other group call will be cancelled/rejected. If two group calls have the same priority, the second group call will get busy signal. Priority levels are: '''Low''', '''Medium''' (Default), '''High''' and '''Alarm'''. Alarm priority will also activate [[Volume and handset override|Volume and Handset Override]]
+* '''Gong Type''': Select the desired chime signal. The following types are available:
+:* No Gong - No gong is heared
+:* Ding-dong - Two-tone gong - the default gong in the system
+:* Dong-ding - Four-tone gong
+:* Repeat gong - Two-tone gong with 11 repetitions
+:* Custom gong - Two-tone gong with 1 repetition
+: Tones and repetitions are programmable for all gong types. The chime signal can also be replaced by a WAV file, for details, see [[Groups#Configurable_Chime]]
+* '''Gong''': Opens the window from which you can configure the chime signals
+* '''Max Missing Members''': When two group calls with the same Setup Priority is activeded at the same time, and some stations are members of both groups, the second group call will normally get a busy signal. However, the second group call is allowed to proceed if the number of missing stations are below the number specified in this field. Note that the "missing" stations will not hear the second group call.
+* '''Answer''': When enabled, the group call can be answered from any station by dialing the answer code (99 by default). The group call is then cancelled, and a point to point call is established. If there are simultanous group calls going on, you can only answer from within your group.
+* '''Recording''': When enabled, the group call audio will be sent to external audio recorder if such device is connected. See [[AlphaCom Recording Interface]]
+* '''Automatic M-key''': By default the user must press the [[M-key]] on the station to open the microphone after having activated a group call. This configuration option makes it possible to do handsfree Group Call from any station, or from SIP users only. By default SIP users must press '#' to activate the microphone and '*' to turn the microphone off.
+* '''Codec''': Option to force what codec to use for this group call
+* '''Ringing Group File''':
+** Ringing File 1-10: Available for Ringing Groups 51-60.  Replace the standard ringing tone with a wav file. [[Audio_Messaging#Upload_customized_wav-files_from_AlphaWeb|Upload the wav file via AlphaWeb]] as message "(30) Announcement", index 80-89. [[Licenses#Audio_Messaging_License|Enhanced Audio Messaging license]] is required.
+** Private Ringing: Force Private Ringing
+** UK ringing: Force UK style ringing tone in the Ringing Group
+** Station Wav file: Use the "Private Ringing File" defined in [[Users_%26_Stations_(AlphaPro)#Station_Type|Users & Stations > Station Type]] for the station receiving the call. If no file configured, it will use regular Private Ringing tone.
+'''Group Hunt:'''
+Select the radio button [[Group hunt]] if the group is to be used for Group Hunting.
+* '''Descriptive Name''': The name you enter here is displayed in the listbox to the left. Note that this text is not transferred to the AlphaCom server, but is stored locally on the PC only.
+* '''Directory Number''': The number to dial to activate the [[Group hunt]]
+* '''Display Text''': Shown in the calling station when dialing the [[Group hunt]]
+===Members tab===
+<gallery caption="Local Group menu" widths="550px" heights="320px" perrow="2">
+File:GroupMemberRead.PNG|Members tab - '''Read''' mode
+File:GroupMemberChange.PNG|Members tab - '''Change''' mode
+</gallery>
+Include or remove members from a group by either:
+* Use single arrow to move one station
+* Use double arrow to move all stations
+* Double-click on a station
 == Global Groups ==
-AlphaPro Global Groups window.PNG
+See also [[AlphaNet#Global_Group_Calls|AlphaNet - Global Groups]]
+[[File:AlphaPro GlobalGroup.png|500px|thumb|left|Global Groups]]
 <br style="clear:both;" />
-=== General===
-[[Image:AlphaPro Global Groups General window.PNG|thumb|400px]]
-{|border="1"
+{{Note|Directory numbers 9001 - 9010 for global group 1-10 are included by factory default.  If these numbers need to be altered, or you need to add directory numbers for more groups, this is done from the [[Directory & Features (AlphaPro)|Directory & Features]] menu.  }}
-|Group number||Reflects the group highlited in the listbox
-|-valign="top"
-|Descriptive Name||The name you enter here is reflected in the listbox to the left
-|-valign="top"
-|Group Access Level||This is used to restrict access to global group calls. Three levels are available:
-:*Low
-:*Medium
-:*High
-Any station trying to access a global group call must have the same or higher access level than the level defined for the group.
-|-valign="top"
-|Setup Priority||The global group calls can have 4 different levels of priority. The priority is used to define the handling of the global group calls in the system.
-:* Low
-:* Medium - The default for all groups
-:* High
-:* Alarm
-|-valign="top"
-|Gong Type||Select the desired gong type. The following types are available:
-:* No Gong                  No gong is heared
-:* Ding-dong                Two-tone gong - the default gong in the system
-:* Dong-ding                Four-tone gong
-:* Repeat gong              Two-tone gong with 11 repetitions
-:* Custom gong              Two-tone gong with 1 repetition
-Tones and repetitions are programmable for all gong types.
-|-valign="top"
-|Answer||
-ON: The group call can be answered from
-:* any station when simultaneous group calls are not used
-:* a station in the group when simultaneous group calls are used
-OFF: The group call can only be used for announcements.
-|}
 <br style="clear:both;" />
-===Members===
-[[Image:AlphaPro Global Groups Members window.PNG|thumb|400px]]
-{|border="1"
+=== General tab===
-|In the Members dialog it is possible to change the global group call membership, add local groups or take those groups out. From each exchange in an AlphaNet network it is possible to add 1 group only into a global group. A global group is a group of groups; it is not possible to add individual members into a global group.
-|}
+* '''Group Number''': The group ID 1-250
+* '''Descriptive Name''': The name you enter here is displayed in the listbox to the left. Note that this text is not transferred to the AlphaCom server, but is stored locally on the PC only.
+* '''Group Access Level''': Set restriction on who is allowed to initate a group call. Three levels are available: '''Low''', '''Medium''' (Default) and '''High'''. A station must have the same or higher access level than the access level of the group to be allowed to activate it. To set Group Access Level on a station, see [[Users & Stations (AlphaPro)|Users & Stations]]
+* '''Setup Priority''': If there are two group calls activate at the same time, and there are common members in the two groups, the group call with the highest priority will be connected, and the other group call will be cancelled/rejected. If two group calls have the same priority, the second group call will get busy signal. Priority levels are: '''Low''', '''Medium''' (Default), '''High''' and '''Alarm'''. Alarm priority will also activate [[Volume and handset override|Volume and Handset Override]]
+* '''Gong Type''': Select the desired chime signal. The following types are available:
+:* No Gong - No gong is heared
+:* Ding-dong - Two-tone gong - the default gong in the system
+:* Dong-ding - Four-tone gong
+:* Repeat gong - Two-tone gong with 11 repetitions
+:* Custom gong - Two-tone gong with 1 repetition
+: Tones and repetitions are programmable for all gong types. The chime signal can also be replaced by a WAV file, for details, see [[Groups#Configurable_Chime]]
+* '''Gong''': Opens the window from which you can configure the chime signals
+* '''Answer''': When enabled, the group call can be answered from any station by dialing the answer code (99 by default). The group call is then cancelled, and a point to point call is established. If there are simultanous group calls going on, you can only answer from within your group.
+* '''Recording''': When enabled, the group call audio will be sent to external audio recorder if such device is connected. See [[AlphaCom Recording Interface]]
+===Members tab===
+A Global Group consists of Local Groups from each AlphaCom node. From each node in an AlphaNet network it is possible to add one local group into a global group. This means that a global group is a group of groups.
+{{Note|Only "Local Group" can be included in a Global Group. It is not possible to add individual stations directly into a global group. }}
 <br style="clear:both;" />
+<gallery caption="Global Group menu" widths="550px" heights="320px" perrow="1">
+Image:AlphaPro Global Groups Members window.PNG|Members tab
+</gallery>
+Create a Global Group:
+# From the Node dropdown list, select an AlphaCom node
+# Select a local group from this node, and use the arrow button to include this local group as a ameber of the global group
+# Select the next AlphaCom node, and include a local group from this node
+# Continue with mode nodes if required
+# Update all nodes in the system, either by '''SendChange''' to '''All''', or by '''SendAll''' to every node.
 == Gong Tones ==
-[[Image:Gong Types.png|thumb|400px]]
+Each group call can be assigned to one out of four different chime signals. These chimes have a default tone pattern which can be modified.
-{|border="1"
-|Tone 1-4 ||The values are the musical definition for the different available tones.
-|-valign="top"
-|Time ||Sets the duration for each tone in unit of 1/10 second.
-|-valign="top"
-|Repetitions ||Number of repetitions of the defined gong.
-|}
+Default '''Gong Types'''
+* '''Ding-dong''' - Two-tone gong - the default gong in the system
+* '''Dong-ding''' - Four-tone gong
+* '''Repeat gong''' - Two-tone gong with 11 repetitions
+* '''Custom gong''' - Two-tone gong with 1 repetition
+Tones and repetitions are programmable for all gong types. The chime signal can also be replaced by a WAV file, for details, see [[Groups#Configurable_Chime]]
+[[File:AlphaPro Gong Window.png|thumb|left|500px|Gong Types]]
 <br style="clear:both;" />
+* '''Tone 1-4''': The values are the musical definition for the different available tones.
+* '''Time''': Sets the duration for each tone in unit of 1/10 second.
+* '''Repetitions''': Number of repetitions of the defined gong sequence.
+[[AlphaPro - Main Menu|Back to AlphaPro - Main Menu]]
-[[Category:AlphaPro]]
+[[Category:AlphaPro - User Guide]]