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AlphaCom XE

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The AlphaCom XE combines the best of the present advanced AlphaCom system with the latest IP, Linux and embedded networking technologies. When entering the IP world, no compromise has been made. The AlphaCom XE provides the complete set of existing services, quality, reliability and security characteristics for which AlphaCom has always been recognized.

Some of the special features it brings into the IP domain are wideband (7 kHz) audio, a built-in firewall, integrated Web and SIP server, and low latency switching.

Several exchanges can be interconnected on AlphaNet over IP, as well as traditional methods, both locally and worldwide. All communication and services are available throughout the entire network.

The AlphaCom XE Exchanges includes extended integration of different kinds of communication and alarm systems, access control, CCTV, public address, public telephones and a variety of features and solutions that can be added when desired. It is easy to integrate to 3rd party systems and create special applications.

The new technology allows remote programming, logging and maintenance via AlphaPro, Syslog and standard web browsers.

What's new

Release of Vingtor-Stentofon Intercom Suite 4.7 (Limited Availability)

VSIS is an intercom solution software product package. The package includes:

  • Turbine firmware: Updated firmware for Turbine generation of intercom devices: TCIS-x, TKIS-2, TMIS-x, TFIE-x, TKIE-x, TFIX-x, TCIV-x, ECPIR-3P and Exigo IP speakers.
  • INCA firmware: Updated firmware for all INCA SoC based Intercom stations including devices: IP Desktop Master Station, IP Substation, IP Vandal Resistant Station and IP Dual Display Station.
  • SDK for Pulse: Updated SDK for Pulse system.
  • VS-IMT: Updated Intercom Management Tool PC application.
  • VS-Client: Updated VS-Client
  • ITSV-1: Firmware for the new ITSV-1 touch video phone

Major new features

  • New SIP and Pulse Licensing
    All functions for stations in SIP mode are now free of licensing costs. Pulse licensing is greatly simplified, including the removal of all client licenses.
  • Pulse system
    Added support for up to 64 Vingtor-Stentofon stations and multiple LAN segment support within a single system. Group Call is enhanced with Answer (meet me) function. Group Call is also improved to support 3rd party SIP phones. We worked on better integration with iPBX systems, including Asterisk and our own AlphaCom XE.
  • SIP and Pulse IP-PA functions
    New Turbine Audio messages function that can play recorded message on specific call or I/O event. We have extended our DAK capabilities for more efficient IP-PA announcements.
  • ECPIR-3P Pulse and SIP support
    ECPIR-3P with EBMDR-8 can now be used as a Pulse Master station with some advanced call handling capabilities. Station is also fully supported in SIP mode.
  • New TFIE-6 industrial display station
    Implemented software support for new TFIE-6 industrial display IP station with a menu navigation, address book and DAK keys. Support for AlphaCom, Pulse and SIP.
  • New ITSV-1 video touch phone
    Implemented software support for new ITSV-1 video touch station. Device is recognized as a Vingtor-Stentofon station in Pulse system. Pulse Group call w/ Answer (meet me) function is supported. TCIV H.264 video call in both Pulse and SIP mode are supported, MJPG for AlphaCom mode.
  • Turbine Compact Video
    Implemented TCIV improvements for image performance for very low-light environment conditions. Added a new 960p resolution for H.264 with a 4:3 full frame scale. Optimizations done for call and stream delay - for both H.264 and MJPG.
  • Audio
    Enhancement done for Automatic Volume Control so it is more self-regulating and more efficient in very noisy environments. Introduced function Digital Audio Squelch on Far-End audio, for noise suppression on the speaker - if signal energy is below a configurable threshold level. Line-out stream can now be configured with mic signal before or after the Acoustic Echo Canceller. External feed of audio can now be controlled with input action.
  • Networking and Security
    Added mass configuration of 802.1x settings from VS-IMT. Added functionality in the VS-IMT to handle VLAN network settings for multiple INCA stations at once. Enabled Advanced network settings (802.1x, SNMP, Firewall) on the StationWeb and VS-IMT, for IP stations in Pulse mode. IP stations now support using SNMP Informs for integration with network management systems. New SIP headers are supported: Listen-In call activation, Call priority control, Volume control (per call), Auto-answer (per call). Virtual I/O and scripting capabilities are now extended with additional events and scripting functions. It is now possible to control relays from Web Call interface. We introduced support for Secure SIP – SIP TLS and SRTP. A new solution with TCIA-2 and TKIA-2 brings true physical secure isolation for environments where secure communication must never be compromised.
  • Turbine IP Stations
    Turbine Address book can now be directly edited on StationWeb or as part of mass-configuration from VS-IMT. Ring list can now be activated from Address book. TCIx-6 IP stations now have default call destination option. Ring list configuration is expanded with more entries and individual timeout option. We added new PTT functions and DAK is now extended with more functions: Open Group call, Forwarding, Conversation mode control, Volume control, Call transfer, Hold call, PTT, Call stand-by, and other. Inputs As Key Matrix function can be used when the user needs more buttons/relays than possible with number of available GPIOs – can be used as a keyboard matrix to add more DAKs.
  • INCA IP Stations
    Ringing tones volume and frequency customization is now supported. Ring list configuration is expanded with more entries and individual timeout option.
  • VS-Client
    Pulse Group call is now supported in VS-Client with recall and replay functions. Windows 10 support added.
  • VS-IMT
    We completely redesigned configuration tools inside VS-IMT so it is now possible to configure multiple stations at once with a common set of settings from both Wizard and Main window (with multi-select). File upload and download is also supported (audio messaging files, address book, SNMP configuration, etc.). VS-IMT Profile management is completely redesigned and greatly simplified. Added functionality to detect IP stations that did not successfully finish firmware upgrade process. VS-IMT can now be used for upgrades with Exigo firmware images.



AlphaCom software version 12.3.3.2.
Some of the major new functionality included in 12.3.x.x is:

  • New Multi-Conference feature, allowing a station to listen to multiple simplex conferences in a mix
  • Support for Audio Program distribution in AlphaCom XE1

For a complete list of bug fixes and functional changes and enhancements, see AMC-IP Release Notes
How to upgrade: AMC-IP software upgrade procedure


AlphaPro version 11.6.3.11. New features (since 11.5.3.4):

  • Added Portoguese Autoload
  • Added more fields to the CSV file import function
  • SX conference flag: ON = Report current speaker to SysLog statistics. OFF = no statistics. Default OFF
  • Station Flags: ON = Avoid increasing volume for Tone test (Station/user->Line monitoring menu)
  • System flag: Recording on demand (System-> Recording)
  • Event Handler Events:
    • 38 - Dynamic group inclusion
    • 39 - Additional call info
    • 40 - Recording Event
  • Various bug fixes and improvements
  • NOTE: When installed for the first time, the Sentinel dongle driver must be installed separately. It is located in the \SentinelSystemDriver folder inside your AlphaPro installation directory.

For a complete list of bug fixes and functional changes and enhancements, see AlphaPro release notes

AlphaPro

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AlphaPro is the programming tool for the AlphaCom exchange. AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage download this programming into the exchange. AlphaPro does not extend the features of the exchange, it fills in the appropriate tables.

AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage upload this programming into the exchange.

AlphaWeb

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The AlphaWeb is an embedded web server running on the AlphaCom XE exchange. It allows the users to log in using a standard web browser such as Internet Explorer, Mozilla Firefox, Opera or Netscape to operate and manage the AlphaCom system.

Event Handler

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The AlphaCom exchange is an intercom exchange of which the main task is to enable uni- and bi-directional speech. In order to be able to meet as many customer requirements as possible when it comes to special features an Event Handler has been implemented. The underlying idea is that by customer-programming this event handler functionality can be implemented which is not part of the standard feature list. The event handler is unique in the world of intercom. It is what gives the exchange its flexibility and makes it possible to meet most, if not all, customer requirements.

The Event Handler is based on the software concept that when the intercom functions run, they report 'events' to a part of the software called the Event Handler. The event can be described as a trigger that sets off an action in the system depending on the information entered in AlphaPro, the programming tool for the AlphaCom exchange. In this way, the Event Handler provides a powerful engineering tool for configuring system behaviour to meet requirements from customers.