Difference between revisions of "IP Desktop Station with Video Display - 1408001635"
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=Troubleshooting= | =Troubleshooting= |
Revision as of 16:26, 16 March 2017
Contents
Highlights
- Compatible with VINGTOR-STENTOFON AlphaCom, VINGTOR-STENTOFON Pulse and iPBXs (SIP)
- 3.5" LCD touchscreen
- Four dynamic navigation keys for quick access to system menus and directory entries
- Ten DAK keys provide single-touch access to stations, group calls, audio monitoring, public address zones, radio channels and telephone lines
- Powered from the IP network cable using Power over Ethernet (PoE)
- Handset for confidential conversations
Requirements
Software requirements
- The IP Video Display requires the IP Desktop Station to run software version 02.04.1.12 or newer
- AMC-IP Software requirements: Version 11.2.3.4 or newer
Camera requirements
- Video codec: MJPG only
- Resolution: 240x320
Limitations
Video is not shown when receiving a Call Request, or when called via a Ringing group. After answering the call, video will be shown.
InterCom connections
Main Setup
Configuration
- IP Station Configuration
- VLAN (IEEE 8021Q)
- Network Access Control (802.1X)
- Noise Reduction
- Video Display Configuration
- Voice Activity Detection (VAD)
Software upgrade
LED Indications
Dimensions
Reset to factory settings
Additional Documentation on Zenitel.com
Troubleshooting
Serial Port settings
Observation: Desktop Video Station flash yellow and red, does not display text, and will not show video on the screen(even though registered). Audio functions normally as calls can be made and received
Cause: The IP station is most likely in “Debug” mode, thus set to the wrong baud rate for the screen. 115200 is used for debugging, while 38400 is for normal operation.
Fix: Use a webbrowser and enter [station IP address]/goform/zForm_misc. Set Baudrate to 38400, and click RS232 for application.
Note that there is no feedback on current settings. Remember to perform application reset to make the changes take effect.
Getting Started
Configuration
The station can operate in three different modes, depending on what kind of server the station should register to. Choose one of the links below according to what mode you need to configure.
- IP Station Configuration - AlphaCom mode
- IP Station Configuration - SIP mode
- IP Station Configuration - Pulse mode
- IP Desktop - Video Module Configuration
Advanced Network Settings
Restore Factory Defaults and Software Upgrade
- Reset the intercom station to factory default settings
- Reset the Video Module to factory default settings
- Software Upgrade
- Software Upgrade of the Video Module
- Automatic Software Upgrade (SIP mode only)