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Difference between revisions of "Pulse System Configuration"

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[[File:Pulse User diagram.PNG|thumb|400px|PULSE System]]
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The Pulse system is a SIP intercom system intended for small to mid-size installations for up to 64 IP stations. Up to 16 stations can be used without the need of a license. The Pulse System is easy to install and configure. It can be configured using a standard web browser (like Firefox or Chrome), or one can use the dedicated [[IMT|Intercom Management Tool IMT]].  
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Pulse is an IP-based intercom system for upto 16 intercoms. The system works with all VINGTOR-STENTOFON IP intercoms. Pulse is available in two versions: '''Pulse Basic'''
 
−
and '''Pulse Enterprise'''. Pulse Enterprise is only valid with [[:Category:Turbine|Turbine intercoms]].
 
  
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Pulse Basic includes licensing for:
 
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* SIP Phone
 
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* Telephony
 
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* VS-Client
 
−
 
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Pulse Enterprise, in addition to the above, also includes licensing for:
 
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* SDK/API
 
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* Multi-Site Trunking
 
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* Advanced Audio
 
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* Virtual I/O
 
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The [[IMT|Vingtor-Stentofon Intercom Manager Tool (VS-IMT)]] can be used to configure multiple intercoms in a network. The following sections describe configuration procedures using the web interface of the station.
 
−
 
−
== Define the Pulse Server ==
 
 
One of the intercom stations must be set as the "'''Pulse Server'''". The Pulse Server is acting as a server for the other intercom stations in the system. Any station can be a Pulse Server. However, more features are available if a [[:Category:Turbine|Turbine station]] is acting as a Pulse Server. There must be only one Pulse Server in the installation.
 
One of the intercom stations must be set as the "'''Pulse Server'''". The Pulse Server is acting as a server for the other intercom stations in the system. Any station can be a Pulse Server. However, more features are available if a [[:Category:Turbine|Turbine station]] is acting as a Pulse Server. There must be only one Pulse Server in the installation.
  
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Connect the LAN port of the station to be the Pulse Server to a PoE Ethernet switch. ''Do not connect any other stations at this point''.
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This article described step by step how to configure a Pulse System using the Web interface.
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===Logging into the Station===
 
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Ensure that the IP address of your PC is in the same range as that of the station IP address. Access the station by logging into the web interface using a standard web browser on your PC:
 
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:1.  Open a web browser
 
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:2.  In the browser’s address bar, type the station IP address and press the ENTER key
 
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::- The station login page will be displayed.
 
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[[File:TCIS Configuration-4.PNG|thumb|left|500px]]
 
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<br style="clear:both;" />
 
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To log into the station:
 
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:1.  Click '''Login'''
 
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:2.  Enter the default User name: '''admin'''
 
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:3.  Enter the default password: '''alphaadmin'''
 
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The '''Station Information''' page will now be displayed, showing the IP station configuration and status.
 
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'''''Note that the user interface and parameters displayed in the following sections are dependent on the Turbine station type (Compact, Industrial or Ex) selected.'''''
 
−
 
 
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===Main Settings===
 
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* Click '''Station Main > Main Settings''' to access the page for configuring station mode and IP parameters.
 
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[[File:Pulse Turbine Main.PNG|thumb|left|500px|Main Settings]]
 
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<br style="clear:both;" />
 
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'''Station Mode:''' Select the '''Use Pulse Server''' radio-button.
 
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: Note: '''Use Pulse Server''' must be selected to be able to carry out the configurations described in the following sections.
 
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<br>
 
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'''Product Model And Accessory:''' Depending on the type of Turbine hardware, there are different Product models and accessories to choose from. Find your model here: [[:Category:Turbine|Turbine Station Models]]
 
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'''IP Settings:'''
 
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* '''DHCP''' – Select this option if the IP station shall receive IP Settings from a DHCP server.
 
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* '''Static IP''' – Select this option if the IP station shall use a static IP address. Enter values for:
 
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::- '''IP-address'''
 
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::- '''Subnet-mask'''
 
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::- '''Gateway'''
 
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::- '''DNS Server 1''' (option for network administration)
 
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::- '''DNS Server 2''' (option for network administration)
 
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::- '''Hostname''' (option for network administration)
 
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*'''Read IP Address:''' Check the '''Read IP Address''' box to enable an unregistered station to speak the IP address when the call button is pressed. "Read IP Address" is default enabled.
 
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*'''Enable RSTP''' (for Industrial & Ex stations): Check the '''Enable RSTP''' box to enable RSTP. RSTP is only required when using redundant networking
 
−
 
 
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*'''Ethernet Speed 10 Mbits/s''': Default Ethernet speed is 100 Mbit/s unless switch is configured to 10 Mbit/s
 
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Click '''Save''' followed by '''Apply''' to apply the new configuration settings.
 
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=== Install License Key ===
 
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Select '''Station Administration''' > '''Licensing'''
 
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[[File:Pulse Turbine License.PNG|thumb|left|500px|Installing License Key]]
 
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<br style="clear:both;" />
 
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Licenses such as Enterprise, Third Party SIP Device, Pulse Trunk, etc. can be installed here.
 
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* Enter the license key in the '''New License''' field
 
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* Click '''Insert License'''
 
−
 
 
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== Connect the remaining Intercom Stations ==
 
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When the Pulse Server is configured, connect all other IP intercom stations to the network.
 
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Note that the IP intercom stations have to be:
 
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* In "Pulse mode". If not sure, do a Factory Default of the station. "Pulse mode" is the default mode
 
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* On the same LAN (IP subnet) as the Pulse Server.  
 
  
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Wait for the stations to boot up (approximately 60 seconds) before proceeding to the next step.
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== Getting Started ==
 +
[[File:PulseServerConfig.png|thumb|200px|First step: Configure the Pulse Server]]
 +
===Configure the Pulse Server===
 +
# Decide which station to use as a Pulse Server, and connect that station to a PoE Ethernet switch. ''Do not connect any other stations at this point''.
 +
# Connect your laptop computer to the network switch
 +
# Start a web browser (e.g. Firefox or Chrome), and [[Logging into an IP Station|log on to the station]].
 +
# In [[Main Settings (IP Stations)|Main Settings]], set "Station Mode" = '''Use Pulse Server'''. Enable '''Static IP''', and enter the IP address and network mask of the Pulse Server (Note: Do not use DHCP on the Pulse Server)
 +
# Press '''Save''' and '''Apply'''. The station will now reboot, and start up as a Pulse Server
  
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== Configure Server Directory ==
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[[File:PulseServerConfigRest.png|thumb|200px|Second step: Connect and configure the rest of the stations]]
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Log into the Pulse Server station with the new IP address set under '''Station Main''' > '''Main Settings'''. After login, you will find a new '''Server Management''' tab.
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===Configure the remaining Intercom Stations===
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* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
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# After the Pulse Server has been configured, connect the rest of the IP intercom stations to the network.
 +
# Wait for the stations to boot up (approximately 60 seconds) before proceeding to the next step.
 +
# [[Logging into an IP Station|Log on to the Pulse Server station]] using its new IP address.
 +
# Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''. You should now see a list of all stations on the network.
 +
# To identify the individual stations, click '''Play'''. You will now hear a tone in the loudspeaker of the station you selected.
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# Enter '''Directory number''', '''Name''' and '''IP address''' for all the stations. You can choose to use a static IP address or to obtain IP address from a DHCP server.
 +
# Click '''Save''' to push the new settings to all stations, and  '''Apply''' to do a required system reboot.
  
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The Pulse Server station will auto-discover all the other stations on the LAN.
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[[File:Pulse Turbine Directory.PNG|thumb|left|500px|Configure the Server Directory]]
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To identify the individual stations on the LAN:
 
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* Click '''Play'''
 
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::- You should now hear a tone from the station you selected.
 
−
 
 
−
[[File:Pulse Turbine Directory.PNG|thumb|left|500px|Configure Server Directory]]
 
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
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You can now set '''directory numbers''', '''names''', '''IP addresses''', '''profiles''', etc. for all the stations in the network. In our example, the Pulse Server station is designated as Reception Desk with directory number 10 while the two substations are the Main Entrance and Rear Entrance with directory numbers 11 and 12 respectively.
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===Verify System Setup===
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# To verify that the system is up and running, [[Logging into an IP Station|log on to the Pulse Server station]] and select '''Server Management''' > '''Server Monitoring'''
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* Click '''Save''' followed by '''Apply'''
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# All stations that have been configured should be displayed in the table. Stations that are up and running will have the status '''Registered'''.
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::- When you click '''Apply''', the Pulse Server will upload the directory settings to all the intercom stations and do a system reboot.
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# You should now be able call between the stations, and have two-way audio communication
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''Note: '''Password''' is an optional field you can set to increase the security level. The password is used by other intercom stations to register with the Pulse Server.''
 
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== Verify System Setup ==
 
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To verify that your system is up and running:
 
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* Select '''Server Management''' > '''Server Monitoring'''
 
  
 
[[File:Pulse Turbine DirectoryRegistered.PNG|thumb|left|500px|Verifying System Setup]]
 
[[File:Pulse Turbine DirectoryRegistered.PNG|thumb|left|500px|Verifying System Setup]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
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All stations that have been configured should be displayed in the table. Stations that are up and running will have the status '''Registered'''.
 
  
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== Configure Call Buttons (DAK) ==
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=== Adding more than 16 stations ===
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The call buttons (also called DAK keys) can be configured via the Pulse Server.
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The Pulse system supports up to 16 intercom stations without the need of any license. As from Turbine firmware ver. 4.7, the number of intercoms can be expanded to 64 by adding an '''Intercom extension''' license (item number 100 9661 001) for each station above 16. See here how to [[Pulse License key installation|install a license]].
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* Select '''Server Management''' > '''Server Configuration''' > '''Direct Access Key Settings'''
 
  
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[[File:Pulse Turbine DAK.PNG|thumb|left|500px|Call Button will call station 10. When pressed during the call, it will end the conversation.]]
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=== Adding a new station to an existing Pulse System ===
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<br style="clear:both;" />
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See [[IP Station Configuration - Pulse mode]]
  
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'''Direct Access Key Settings:'''
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==Additional configuration ==
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* '''Direct Access Key 1 - 10''': Enter the number to call when a DAK key is pressed.
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=== Call Buttons (DAK) ===
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* '''Input 1 - 6''': Enter the number to call when the input is activated.
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The call buttons (also called Direct Access Key - DAK) can be configured via the Pulse Server or directly on the calling station.
 +
* Via Pulse Server: Log on to the Pulse Server, and select '''Server Management''' > '''Server Configuration''' > '''Direct Access Key Settings'''
 +
* Directly on the calling station: Select '''SIP Configuration''' > '''Direct Access Key Settings'''.
  
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'''Direct Access Key Settings (In Call):'''
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Related articles:
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* '''Direct Access Key 1 - 10''': Select what action to execute if the DAK key is pressed ''while in a conversation''.
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* [[Direct Access Key & Ringlist Settings (Pulse/SIP)|Direct Access Key & Ringlist Settings]]: For details about DAK key configuration
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*'''Input 1 - 6:''' Select what action to execute if the input is activated ''while in a conversation''.
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* [[OLED Labels]]: How to configure the OLED display used for labeling the call buttons in the station models [[TCIS-4]] and [[TCIS-5]]
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* Options are:
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* [[Address Book]]: How to configure and maintain the Address Book used in the station models [[TCIS-6]] and [[TCIV-6]]
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** End Call
 
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** Do Nothing (Default)
 
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** Send Text
 
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** Send DTMF
 
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'''Note:''' The available  number of keys and inputs depend on the station type selected under '''Station Main''' > '''Main Settings'''.
 
−
 
 
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==OLED Labels==
 
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See article [[OLED Labels]] on how to configure the display in the station models [[TCIS-4]] and [[TCIS-5]].
 
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==Address Book==
 
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See the article [[Address Book]] on how to configure the address book of the station models [[TCIS-6]] and [[TCIV-6]].
 
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== Configure Call and Audio Settings ==
 
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It is optional to configure the call and audio settings. Default settings will be used if they are not
 
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configured.
 
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* Select '''Server Management''' > '''Server Configuration''' > '''Call and Audio Settings'''
 
  
 +
=== Call and Audio Settings ===
 +
From the Pulse Server you get access to a subset of Call and Audio Settings:
 +
* On the Pulse Server, select '''Server Management''' > '''Server Configuration''' > '''Call and Audio Settings'''
  
 
[[File:Pulse Turbine CallsAndAudio.PNG|thumb|left|500px|Configure Call and Audio Settings]]
 
[[File:Pulse Turbine CallsAndAudio.PNG|thumb|left|500px|Configure Call and Audio Settings]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
−
 
  
 
The '''Call and Audio Settings''' menu include the following parameters:
 
The '''Call and Audio Settings''' menu include the following parameters:
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* '''Autoanswer''': When un-checked the call will be ringing (Private mode). When checked the call will connect straight through (Open mode). An optional field let you specify a delay (in seconds) before the call is auto-answered.
 
* '''Autoanswer''': When un-checked the call will be ringing (Private mode). When checked the call will connect straight through (Open mode). An optional field let you specify a delay (in seconds) before the call is auto-answered.
 
*'''Relay Configuration''': Click on this link to configure the relay operation of the station
 
*'''Relay Configuration''': Click on this link to configure the relay operation of the station
Line 163: Line 67:
 
* '''Noise Reduction''': This parameter enables active noise cancellation. This feature is for stations that are located in noisy environments.  A level of 3 or 4 is normally suitable.
 
* '''Noise Reduction''': This parameter enables active noise cancellation. This feature is for stations that are located in noisy environments.  A level of 3 or 4 is normally suitable.
  
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== Relay Settings ==
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By logging on to the station directly, you will get access to more settings:
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To configure the relays:
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* [[Call Settings (Pulse/SIP)|Call Settings]]
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* Select '''Server Mangement''' > '''Server Configuration''' > '''Call and Audio Settings'''. Select '''Relay Configuration''' for the station you want to configure.
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* [[Audio Settings (Pulse/SIP)|Audio Settings]]
  
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[[File:Pulse Turbine Relay.PNG|thumb|left|500px|Relay Settings]]
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=== Relay Settings ===
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<br style="clear:both;" />
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All IP Intercom stations (execpt the desktop models) have a built-in relay which can be used for door opening, call indication lamp etc. The relay can be controlled by a DTMF digit, or by a number of different call events and station statuses.  
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* '''Relay Settings:''' Select Relay 1, Relay 2, Relay 3 ([[TA-10|TA-10 Relay Unit]]) or Relay 4 ([[TA-10|TA-10 Relay Unit]]) from the drop-downbox.
 
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* '''Timed Relay Duration:''' This parameter determines how long the relay should stay ON in seconds when triggered by the '''Remote Digit For Timed Relay ON''' event.
 
  
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'''Note:''' How many relays that are actually available depends on what [[:Category:Stations|station model]] is being used.
+
You can access the Relay Configuration page either:
 +
* Via the Pulse Server by selecting '''Server Mangement''' > '''Server Configuration''' > '''Call and Audio Settings''', or
 +
* By logging on to the station directly, and select '''SIP Configuration''' > '''Relay Settings'''
  
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== I/O Settings ==
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For details about relay configuration, see [[Relay Settings (Pulse/SIP)|Relay Settings]]
−
The Turbine stations has 6 I/O's which can be used as an Input or an Output. By default all I/O's are set as Inputs. If you need to use an I/O as an Output, you can change the default settings.
 
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* Select '''SIP Configuration > I/O Settings''' from the menu
 
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[[File:SIP Turbine IO.PNG|thumb|left|500px]]
 
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<br style="clear:both;" />
 
  
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* Select either '''Input''' or '''Output''' options from the drop-down box for '''I/O Pins''' 1 to 6.
+
=== Inputs and Outputs ===
 +
The [[:Category:Turbine|Turbine stations]] have 6 I/O's which can be used as Inputs or Outputs. By default all I/O's are set as Inputs.  
  
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== Station Profiles ==
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For details about configuration of inputs and outputs, see [[I/O Settings (Pulse/SIP)|I/O Settings]].
−
The Station Profile defines a set of service features and parameters that are available for a group of stations.
 
  
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The following service features and parameters are included in the station profile:
+
=== Station Profiles ===
 +
The Station Profile defines a set of service features and parameters that are available for a group of stations. The following service features and parameters are included in the station profile:
 
* Outgoing call restriction
 
* Outgoing call restriction
 
* Door opening including remote I/O
 
* Door opening including remote I/O
Line 192: Line 92:
 
* Busy Override
 
* Busy Override
  
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To modify Station Profiles, log in to the [[Pulse Server]], and select '''Server Management''' > '''Station Profiles'''
+
To modify Station Profiles, see [[Station Profiles (Pulse)|Station Profiles]]
  
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For more details, see [[Station Profiles (Pulse)|Station Profiles]]
+
=== Group Call ===
 +
The Pulse system supports 4 '''group calls'''. A group call is activated by dialing the appropriate code (default 84-87). A ding-dong signal is heard in all member stations. Press the M-key to speak, and C-key to disconnect. From substations without a M-key, the group call is in handsfree mode.
  
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== Group Call ==
+
To configure the Group Call feature, see [[Group Call (Pulse)|Group Call]]
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The Pulse system supports 4 '''group calls'''.
 
  
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A group call is activated by dialing the appropriate code (default 84-87). A ding-dong signal is heard in all member stations. Press the M-key to speak, and C-key to disconnect. From substations without a M-key, the group call is in handsfree mode.
+
===Ring List ===
 +
The '''Ring List''' is used to configure Call Escalation (i.e. forwarding of unattended calls), and for Parallel Ringing.
  
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To configure Group Call, log in to the [[Pulse Server]], and select '''Server Management''' > '''Group call'''
+
To configure the Ring List feature, see [[Direct_Access_Key_%26_Ringlist_Settings_(Pulse/SIP)#Ringlist_function|Ring List Function]]
  
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For more details, see [[Group Call (Pulse)|Group Call]]
+
=== Virtual I/O [Turbine only]===
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'''Virtual I/O''' is a feature for activating scripts on station events. The supported script languages are Lua and other shell scripting languages. This can be used for example to execute scripts towards other systems, e.g. access control systems, triggered by a DTMF digit. These scripts can be uploaded and configured via the menu options:
−
==Ring List Configuration==
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* Script Upload
−
 
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* Script Configuration
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===Ringlist properties===
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* Script Events
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* When using Ringlist the call will always be set up in Private Ringing mode, regardless of the [[Auto Answer (Private/Open)|Private/Open settings]] of the called station. Because of this property one can also use the Ringlist to [[Private - Set Always Private|force a call to be in private ringing mode]], e.g. when calling from a door station.
 
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* The Ringlist is used when the call is initiated from a '''call button''' or a Direct Access Key ('''DAK'''). The Ringlist is not in use when dialing a number on the keypad.
 
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* The station types [[TCIS-6]] and [[TCIV-6]] does not support the Ringlist feature, as the call setup is using dialing from the address book, and not the Direct Access Key list.
 
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The ringlist is configured by [[Logging into an IP Station|logging on to the web interface]] of the ''calling station'', then select '''SIP Configuration''' > '''Direct Access Key Settings'''.
 
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Log on to the web interface of the station that will be making the call to configure the ringlist of the stations that should be called.
 
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To configure a ringlist:
 
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* Select '''SIP Configuration''' > '''Direct Access Key Settings'''
 
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There are variants of ringlists that can be set such as ringing time intervals, loopback, and ringing
 
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together with previous stations.
 
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[[File:SIP Turbine DAK.PNG|thumb|left|500px|Direct Access Key Settings]]
 
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<br style="clear:both;" />
 
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'''''Note''': If you intend to include a Telephone gateway in the Ring List: Some telephone gateways accept a call immediately on incoming calls – even before the call has been accepted by the user (telephone). This terminates the ringlist sequence and any subsequent numbers in the ringlist will never be called. This is solved by placing the gateway number at the end of the ringlist and disabling the “With Previous” option. Ringlists that include an auto-accepting gateway will never loop back.''
 
−
 
 
−
=== Ring List with Ringing Time Intervals ===
 
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By using the Ring List, an unattended call can be forwarded to another station after a preset time. The call loop can include several stations.
 
−
 
 
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'''Example:''' When the call button is pressed, the call goes to station number 10. If not answered within 10 seconds, the call will be forwarded to station number 12. If not answered, the call will be routed to 11, and finally to station number 17.
 
−
 
 
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[[File:RingList 1.PNG|thumb|left|500px|Looping call with 10 seconds interval]]
 
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<br style="clear:both;" />
 
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Configuration:
 
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[[File:RingList1.png|thumb|left|500px|Looping call with 10 seconds interval]]
 
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<br style="clear:both;" />
 
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−
=== Ring List with Loopback ===
 
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When using the Ring List, an unattended call can be go through a call loop a preset number of times.
 
−
 
 
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'''Example:''' When the call button is pressed, the call goes to station number 10. If not answered within 12 seconds, the call will be forwarded to station number 12. If not answered, the call will be routed to 11, and finally to station number 17.
 
−
 
 
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Now the call is looped back to station number 10, repeating the same call pattern 3 times.
 
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[[File:RingList 2.PNG|thumb|left|500px|Repeated loop call with 12 seconds interval]]
 
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<br style="clear:both;" />
 
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Configuration:
 
−
 
 
−
[[File:RingList2.png|thumb|left|500px|Call loop repeated 3 times]]
 
−
<br style="clear:both;" />
 
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−
=== Ring List with Previous Station ===
 
−
By using the '''With Previous''' flag in the Ring List, one can call several stations in parallel. When one of the stations answers, it will stop ringing in the other(s).
 
−
 
 
−
'''Example:''' When the call button is pressed, the call goes to station number 10 and 12 in parallel. If not answered within 15 seconds, the call will be forwarded to station number 11 and 17.
 
−
 
 
−
 
 
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[[File:RingList 3.PNG|thumb|left|500px|Parallel ringing with 15 seconds loop]]
 
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<br style="clear:both;" />
 
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Configuration:
 
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[[File:RingList3.png|thumb|left|500px|Parallel ringing, looping if not answered]]
 
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<br style="clear:both;" />
 
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−
 
 
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−
=== Ringlist with forwarding to external telephone ===
 
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The call can be forwarded to an external telephone via a [[:Category:Pulse - Telephone Gateways|SIP Gateway]]. In the Ringlist, enter the prefix (e.g. "0") and the phone number in one go, e.g. "075632331".
 
  
−
'''Note:''' It is not possible to forward to a second telephone number if the first one doesn't answer. This because the SIP gateway will immediately "answer the call" by establishing a voice connection between it self and the Pulse server (the SIP Gateway responds with SIP 200 OK), regardless if the phone on the remote end has answered the call or not.  This means that you can have only one SIP Gateway/telephone number entry in the ring list.
+
The Virtual I/O feature is supported on [[:Category:Turbine|Turbine stations]] only.
  
 +
For more details, see [[Virtual I/O (Pulse/SIP)|Virtual I/O]]
  
−
'''Function:'''
+
=== Audio Messaging [Turbine only]===
−
[[File:Ringlist extphone.PNG|left|thumb|500px|Ringlist with forwarding to external telephone after 15 seconds]]
 
−
<br style="clear:both;" />
 
  
 +
Prerecorded audio files can be uploaded to a [[:Category:Turbine|Turbine IP Station]], and the audio messages can be triggered by various events occuring on the station. The audio message files are uploaded from the station webinterface or from the [[IMT|VS-IMT tool]].
  
−
'''Configuration:'''
+
See [[Audio Messaging (Pulse/SIP)|Audio Messaging]] for more details.
−
[[File:Ringlist extphone2.PNG|left|thumb|500px|Ringlist with forwarding to external telephone: Configuration]]
 
−
<br style="clear:both;" />
 
  
−
== Adding SIP User Accounts for 3rd-party SIP phones ==
+
=== Time Settings ===
 +
The user is able to configure time by either enabling NTP and specifying NTP server, or setting up time manually. See [[Time Settings (Pulse/SIP)|Time Settings]] for more details.
  
 +
=== Backup and Restore ===
 +
From the web interface of the station it is possible to backup and restore the configuration data. See [[Backup and Restore (IP Stations)|Backup and Restore]] for more information.
  
 +
== 3rd-party SIP phones ==
 
Up to 10 third party SIP phones can be registered to a Pulse system. Each phone requires that a SIP User account is defined on the [[Pulse Server]].  
 
Up to 10 third party SIP phones can be registered to a Pulse system. Each phone requires that a SIP User account is defined on the [[Pulse Server]].  
  
−
===Install license===
+
Before adding SIP accounts to the system, you need to [[Pulse License key installation|install a license]] for the Pulse 3rd Party SIP phones. When a valid SIP phone license has been installed, the '''Third Party SIP Terminals''' parameter will be available.
−
Before adding SIP accounts to your system, you need to obtain the '''Pulse 3rd Party SIP Terminals''' license key.
 
−
 
 
−
* Log on to the Pulse Server
 
−
* Select '''Station Administration''' > '''Licensing'''.
 
  
−
[[File:Pulse Turbine License.PNG|thumb|left|500px|Installing License Key]]
+
* [[Logging into an IP Station|Log on to the Pulse Server]].  
−
<br style="clear:both;" />
 
−
 
 
−
* Enter the license key in the '''New License''' field and click '''Insert License'''
 
−
 
 
−
The '''Licensing''' table should now show all the licenses that are available.
 
−
 
 
−
=== Create SIP User account ===
 
−
* Log on to the Pulse Server.  
 
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''.  
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''.  
  
Line 312: Line 139:
 
* Under '''Third Party SIP Terminals''' enter the '''Directory Number''', '''Name''', and '''Profile''' for the SIP telephone.
 
* Under '''Third Party SIP Terminals''' enter the '''Directory Number''', '''Name''', and '''Profile''' for the SIP telephone.
 
* Click '''Add''' followed by '''Save'''
 
* Click '''Add''' followed by '''Save'''
−
 
  
 
The '''Password''' field can be left blank. When a password is entered, the SIP phone must register using this password.
 
The '''Password''' field can be left blank. When a password is entered, the SIP phone must register using this password.
Line 319: Line 145:
 
You now have to log into the 3rd-party SIP telephone to configure the SIP account to register it with the Pulse Server station. The Directory Number and Password (SIP Account) created in the section above is used to register the 3rd-party station with the Pulse Server.
 
You now have to log into the 3rd-party SIP telephone to configure the SIP account to register it with the Pulse Server station. The Directory Number and Password (SIP Account) created in the section above is used to register the 3rd-party station with the Pulse Server.
  
−
==Adding SIP accounts for Telephone gateway ==
+
== Telephone gateway ==
  
−
=== Install License ===
+
Before adding a [[:Category:Pulse - Telephone Gateways|Telephone Gateway]] to the system, you need to [[Pulse License key installation|install a license]] for the gateway. When a valid Gateway license has been installed, the '''Gateways''' parameter will be available.
−
Before adding a SIP Gateway account to your system, you need to obtain the '''Pulse Gateway''' license key and install it in the Pulse Server under '''Station Administration''' > '''Licensing'''.
 
−
 
 
−
 
 
−
 
 
−
=== Create SIP Gateway Account ===
 
  
 +
* [[Logging into an IP Station|Log on to the Pulse Server]].
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
−
 
−
When a valid Pulse Gateway license has been installed, the '''Gateways''' parameter will be available.
 
  
 
[[File:Pulse Turbine Addgateway.PNG|thumb|left|500px|Create SIP Gateway Account]]
 
[[File:Pulse Turbine Addgateway.PNG|thumb|left|500px|Create SIP Gateway Account]]
Line 340: Line 160:
 
:- Profile: '''Default'''
 
:- Profile: '''Default'''
 
* Click '''Add''' followed by '''Save'''
 
* Click '''Add''' followed by '''Save'''
−
 
  
 
''Note: Directory Number 0 is optional as you can use any number to make external calls through the Gateway''
 
''Note: Directory Number 0 is optional as you can use any number to make external calls through the Gateway''
−
 
  
 
=== Configure the Telephone Gateway ===
 
=== Configure the Telephone Gateway ===
 
Log into the Telephone Gateway to register it to the Pulse Server by using the SIP Gateway Account created in previous section.
 
Log into the Telephone Gateway to register it to the Pulse Server by using the SIP Gateway Account created in previous section.
  
−
== Virtual I/O using Scripts ==
+
Recommended gateways:
−
Virtual I/O is a feature for activating scripts on station events. The supported script languages are Lua and other shell scripting languages. With an I/O Extension license, the Virtual I/O feature is enabled and a station can be triggered, e.g. by DTMF to execute scripts towards other systems, e.g. access control systems. These scripts can be uploaded and configured via the menu options:
+
* [[AudioCodes MP114/118 (Pulse)|AudioCodes MP114/118]] - Gateway for analog telephone lines
−
* Script Upload
+
* [[GSM Gateway (Pulse)|GSM Gateway]] - Gateway for the GSM network
−
* Script Configuration
 
−
* Script Events
 
−
 
 
−
'''''Note''': The Virtual I/O feature requires that the Pulse server must be a [[:Category:Turbine|Turbine station]] with [[Pulse Licensing|Pulse Enterprise license]]''
 
  
−
=== Script Upload ===
+
== VS-Client ==
−
To start with, a script should be uploaded to the station. It is possible to download scripts from the station by clicking its Name. Scripts are kept during a software upgrade process.
+
Up to 10 [[VS-Client|VS-Clients]] (Softclient for Pulse) can be registered to a Pulse system.
−
* Select '''SIP Configuration''' > '''Script Upload'''
 
  
−
[[File:SIP Turbine ScriptUP.PNG|thumb|left|500px|Script Upload]]
+
Before adding VS-Clients to the system, you need to [[Pulse License key installation|install a license]]. Each VS-Client requires a '''VS-Client license''' (item number 100 9661 101). When a valid VS-Client license has been installed, the '''VS-Client''' parameter will be available.
−
<br style="clear:both;" />
 
  
−
* '''Upload Script:''' Click '''Browse''' to upload the desired script
+
* [[Logging into an IP Station|Log on to the Pulse Server]].
−
 
 
−
=== Script Configuration ===
 
−
* Select '''SIP Configuration''' > '''Script Configuration'''
 
−
 
 
−
[[File:SIP_Turbine_ScriptConf.PNG|thumb|left|500px|Script Configuration]]
 
−
<br style="clear:both;" />
 
−
 
 
−
After uploading a script the user must configure a script slot ('''Slot 1 - Slot 10'''). First, assign a logical name to the script in the '''Assign a Label''' field. Then, enter the script to activate and add parameters in the text field under '''Enter script in selected slot''' (note that shell scripts don’t need to be uploaded
 
−
as it is possible to write the script direclty in the text field). Lua scripts have the followings syntax:
 
−
lua <scriptname> <parameter1> <parameter2> <parameter3> ....
 
−
 
 
−
Shell scripts follow the same syntax, but starts with '''sh''':
 
−
sh <scriptname> <parameter1> <parameter2> <parameter3> ...
 
−
 
 
−
The uploaded scripts should clearly state which parameters are needed in the beginning of the file.
 
−
 
 
−
The example shown in the screenshot above has 4 parameters: username, password, the IP address of the TruPortal device, and door number to activate. The parameter values in the example are:
 
−
*Username = admin
 
−
*Password = alphaadmin
 
−
*IP address = 10.5.105.202
 
−
*Door number = 4
 
−
 
 
−
=== Script Events ===
 
−
*Select '''SIP Configuration''' > '''Script Events'''
 
−
 
 
−
After a script slot has been created, you need to configure which '''Event''' that should '''Execute''' the script.
 
−
 
 
−
In the example below, the script "Grant Door Access" will be executed when the station receives DTMF digit #6 from the remote station:
 
−
 
 
−
[[File:SIP Turbine ScriptEvents.PNG|thumb|left|500px|Script Events]]
 
−
<br style="clear:both;" />
 
−
 
 
−
=== Virtual IO Examples ===
 
−
* [[Virtual IO - Examples]]
 
−
 
 
−
== Adding VS-Client Account ==
 
−
VS-Client is the Vingtor-Stentofon softclient intercom. Each instance of VS-Client requires a '''VS-Client license'''.
 
−
 
 
−
=== Create VS-Client Account ===
 
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
  
Line 408: Line 181:
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
Under '''VS Client''' enter the '''Directory Number''', '''Name''', and '''Profile''' for the client.
+
* Under '''VS Client''' enter the '''Directory Number''', '''Name''', and '''Profile''' for the client.
 
*Click '''Add''' followed by '''Save'''
 
*Click '''Add''' followed by '''Save'''
  
 +
== Pulse Trunking ==
 +
[[Pulse Trunking]] makes it possible to call between different Pulse systems.
  
−
== Adding Pulse Trunk Account ==
+
The [[Pulse Server]] must be a station in the [[Turbine series|Turbine family]] with software version 4.2.3.9 or higher. Note that Pulse Trunking is not supported when an [[INCA series|INCA Station]] is used as Pulse Server.
−
To be able to create a multi-site Pulse system, a '''Pulse Enterprise''' license and a '''Pulse Trunk license''' are required.
 
−
 
 
−
Read here for more information on [[Pulse Trunking]].
 
  
−
=== Install License ===
+
Before adding Pulse Trunking to the system, you need to [[Pulse License key installation|install a license]]. When a valid Pulse Trunking license has been installed, the '''Pulse Trunk''' parameter will be available.
−
Install the necessary licenses under '''Station Administration''' > '''Licensing'''.
 
  
−
=== Create Pulse Trunk Account ===
+
* [[Logging into an IP Station|Log on to the Pulse Server]].
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
 
* Select '''Server Management''' > '''Server Configuration''' > '''Directory Settings'''
  
Line 435: Line 206:
  
 
*Click '''Add''' followed by '''Save'''
 
*Click '''Add''' followed by '''Save'''
−
 
−
 
−
'''''Note''': The Pulse systems must be on the different subnets.''
 
−
 
−
== Time Settings ==
 
−
* Select '''SIP Configuration > Time Settings''' from the menu
 
−
[[File:SIP Turbine Time.PNG|thumb|left|500px]]
 
−
<br style="clear:both;" />
 
−
 
−
'''Time Settings:''' You can enable Network Time Protocol, select the time zone and set the hostname or the IP address of the NTP server.
 
  
  
 
[[Category: Turbine Configuration]]
 
[[Category: Turbine Configuration]]
 
[[Category: Pulse - Configuration]]
 
[[Category: Pulse - Configuration]]

Revision as of 14:22, 17 July 2017

Pulse icon 300px.png

The Pulse system is a SIP intercom system intended for small to mid-size installations for up to 64 IP stations. Up to 16 stations can be used without the need of a license. The Pulse System is easy to install and configure. It can be configured using a standard web browser (like Firefox or Chrome), or one can use the dedicated Intercom Management Tool IMT.

One of the intercom stations must be set as the "Pulse Server". The Pulse Server is acting as a server for the other intercom stations in the system. Any station can be a Pulse Server. However, more features are available if a Turbine station is acting as a Pulse Server. There must be only one Pulse Server in the installation.

This article described step by step how to configure a Pulse System using the Web interface.

Getting Started

First step: Configure the Pulse Server

Configure the Pulse Server

  1. Decide which station to use as a Pulse Server, and connect that station to a PoE Ethernet switch. Do not connect any other stations at this point.
  2. Connect your laptop computer to the network switch
  3. Start a web browser (e.g. Firefox or Chrome), and log on to the station.
  4. In Main Settings, set "Station Mode" = Use Pulse Server. Enable Static IP, and enter the IP address and network mask of the Pulse Server (Note: Do not use DHCP on the Pulse Server)
  5. Press Save and Apply. The station will now reboot, and start up as a Pulse Server
Second step: Connect and configure the rest of the stations

Configure the remaining Intercom Stations

  1. After the Pulse Server has been configured, connect the rest of the IP intercom stations to the network.
  2. Wait for the stations to boot up (approximately 60 seconds) before proceeding to the next step.
  3. Log on to the Pulse Server station using its new IP address.
  4. Select Server Management > Server Configuration > Directory Settings. You should now see a list of all stations on the network.
  5. To identify the individual stations, click Play. You will now hear a tone in the loudspeaker of the station you selected.
  6. Enter Directory number, Name and IP address for all the stations. You can choose to use a static IP address or to obtain IP address from a DHCP server.
  7. Click Save to push the new settings to all stations, and Apply to do a required system reboot.
Configure the Server Directory


Verify System Setup

  1. To verify that the system is up and running, log on to the Pulse Server station and select Server Management > Server Monitoring
  2. All stations that have been configured should be displayed in the table. Stations that are up and running will have the status Registered.
  3. You should now be able call between the stations, and have two-way audio communication
Verifying System Setup



Adding more than 16 stations

The Pulse system supports up to 16 intercom stations without the need of any license. As from Turbine firmware ver. 4.7, the number of intercoms can be expanded to 64 by adding an Intercom extension license (item number 100 9661 001) for each station above 16. See here how to install a license.

Adding a new station to an existing Pulse System

See IP Station Configuration - Pulse mode

Additional configuration

Call Buttons (DAK)

The call buttons (also called Direct Access Key - DAK) can be configured via the Pulse Server or directly on the calling station.

  • Via Pulse Server: Log on to the Pulse Server, and select Server Management > Server Configuration > Direct Access Key Settings
  • Directly on the calling station: Select SIP Configuration > Direct Access Key Settings.

Related articles:

Call and Audio Settings

From the Pulse Server you get access to a subset of Call and Audio Settings:

  • On the Pulse Server, select Server Management > Server Configuration > Call and Audio Settings
Configure Call and Audio Settings


The Call and Audio Settings menu include the following parameters:

  • Autoanswer: When un-checked the call will be ringing (Private mode). When checked the call will connect straight through (Open mode). An optional field let you specify a delay (in seconds) before the call is auto-answered.
  • Relay Configuration: Click on this link to configure the relay operation of the station
  • Speaker Volume: This parameter sets the speaker volume for the station.
  • Noise Reduction: This parameter enables active noise cancellation. This feature is for stations that are located in noisy environments. A level of 3 or 4 is normally suitable.

By logging on to the station directly, you will get access to more settings:

Relay Settings

All IP Intercom stations (execpt the desktop models) have a built-in relay which can be used for door opening, call indication lamp etc. The relay can be controlled by a DTMF digit, or by a number of different call events and station statuses.

You can access the Relay Configuration page either:

  • Via the Pulse Server by selecting Server Mangement > Server Configuration > Call and Audio Settings, or
  • By logging on to the station directly, and select SIP Configuration > Relay Settings

For details about relay configuration, see Relay Settings

Inputs and Outputs

The Turbine stations have 6 I/O's which can be used as Inputs or Outputs. By default all I/O's are set as Inputs.

For details about configuration of inputs and outputs, see I/O Settings.

Station Profiles

The Station Profile defines a set of service features and parameters that are available for a group of stations. The following service features and parameters are included in the station profile:

  • Outgoing call restriction
  • Door opening including remote I/O
  • Group Call initiation
  • Busy Override

To modify Station Profiles, see Station Profiles

Group Call

The Pulse system supports 4 group calls. A group call is activated by dialing the appropriate code (default 84-87). A ding-dong signal is heard in all member stations. Press the M-key to speak, and C-key to disconnect. From substations without a M-key, the group call is in handsfree mode.

To configure the Group Call feature, see Group Call

Ring List

The Ring List is used to configure Call Escalation (i.e. forwarding of unattended calls), and for Parallel Ringing.

To configure the Ring List feature, see Ring List Function

Virtual I/O [Turbine only]

Virtual I/O is a feature for activating scripts on station events. The supported script languages are Lua and other shell scripting languages. This can be used for example to execute scripts towards other systems, e.g. access control systems, triggered by a DTMF digit. These scripts can be uploaded and configured via the menu options:

  • Script Upload
  • Script Configuration
  • Script Events

The Virtual I/O feature is supported on Turbine stations only.

For more details, see Virtual I/O

Audio Messaging [Turbine only]

Prerecorded audio files can be uploaded to a Turbine IP Station, and the audio messages can be triggered by various events occuring on the station. The audio message files are uploaded from the station webinterface or from the VS-IMT tool.

See Audio Messaging for more details.

Time Settings

The user is able to configure time by either enabling NTP and specifying NTP server, or setting up time manually. See Time Settings for more details.

Backup and Restore

From the web interface of the station it is possible to backup and restore the configuration data. See Backup and Restore for more information.

3rd-party SIP phones

Up to 10 third party SIP phones can be registered to a Pulse system. Each phone requires that a SIP User account is defined on the Pulse Server.

Before adding SIP accounts to the system, you need to install a license for the Pulse 3rd Party SIP phones. When a valid SIP phone license has been installed, the Third Party SIP Terminals parameter will be available.

Adding a SIP User account


  • Under Third Party SIP Terminals enter the Directory Number, Name, and Profile for the SIP telephone.
  • Click Add followed by Save

The Password field can be left blank. When a password is entered, the SIP phone must register using this password.

Configure the SIP phone

You now have to log into the 3rd-party SIP telephone to configure the SIP account to register it with the Pulse Server station. The Directory Number and Password (SIP Account) created in the section above is used to register the 3rd-party station with the Pulse Server.

Telephone gateway

Before adding a Telephone Gateway to the system, you need to install a license for the gateway. When a valid Gateway license has been installed, the Gateways parameter will be available.

Create SIP Gateway Account


  • Under Gateways set the following values:
- Directory Number: 0
- Name: <name of your choice>
- Profile: Default
  • Click Add followed by Save

Note: Directory Number 0 is optional as you can use any number to make external calls through the Gateway

Configure the Telephone Gateway

Log into the Telephone Gateway to register it to the Pulse Server by using the SIP Gateway Account created in previous section.

Recommended gateways:

VS-Client

Up to 10 VS-Clients (Softclient for Pulse) can be registered to a Pulse system.

Before adding VS-Clients to the system, you need to install a license. Each VS-Client requires a VS-Client license (item number 100 9661 101). When a valid VS-Client license has been installed, the VS-Client parameter will be available.

Adding VS-Client Account


  • Under VS Client enter the Directory Number, Name, and Profile for the client.
  • Click Add followed by Save

Pulse Trunking

Pulse Trunking makes it possible to call between different Pulse systems.

The Pulse Server must be a station in the Turbine family with software version 4.2.3.9 or higher. Note that Pulse Trunking is not supported when an INCA Station is used as Pulse Server.

Before adding Pulse Trunking to the system, you need to install a license. When a valid Pulse Trunking license has been installed, the Pulse Trunk parameter will be available.

Creating a Pulse Trunk Account


  • Under Pulse Trunk enter:
- Directory Start: Directory number of first station on other Pulse system site
- Directory End: Directory number of last station on other Pulse system site
- (Directory numbers must be globally unique for all stations in a multi-site Pulse system.)
- Name: Name of other Pulse system site
- Profile: Type of station
- Host: IP address of Pulser Server on other Pulse system site
  • Click Add followed by Save
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