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AlphaCom XE

AC E7 Networking.jpg
The AlphaCom XE combines the best of the present advanced AlphaCom system with the latest IP, Linux and embedded networking technologies. When entering the IP world, no compromise has been made. The AlphaCom E provides the complete set of existing services, quality, reliability and security characteristics for which AlphaCom has always been recognized.

Some of the special features it brings into the IP domain are wideband (7 kHz) audio, a built-in firewall, integrated Web and SIP server, and low latency switching.

Several exchanges can be interconnected on AlphaNet over IP, as well as traditional methods, both locally and worldwide. All communication and services are available throughout the entire network.

The AlphaCom XE Exchanges includes extended integration of different kinds of communication and alarm systems, access control, CCTV, public address, public telephones and a variety of features and solutions that can be added when desired. It is easy to interface to 3rd party systems to create special applications.

The new technology allows remote programming, logging and maintenance via AlphaPro, Syslog and standard web browsers.

What's new

SOFTWARE

The latest software versions are available on the download page

IP Station version 02.02.3.1. Note that the IP DualDisplay station is using a different software than the other IP stations. Main new features (since 01.11.3.3):

  • New web GUI for all IP Stations.
  • Added support for having one firmware for Pulse, SIP and AlphaCom mode
  • Removed SIP license requirement
  • DIP:
    • Added possibility to adjust handset volume from the web interface.
    • The IP-Station now has support for mixing 2 sound channels (for example mixing group call and normal call).
  • SIP:
    • Added support for IP Heavy Duty, Desktop and Master as SIP stations.
    • Added tone test functionality under Advanced->Tone test.
  • Pulse:
    • Master stations, Substations, IP Heavy Duty and IP Desktop are supported as Pulse stations

For a complete list of bug fixes and functional changes and enhancements, see IP Station release notes Upgrade the IP stations according to the IP Station upgrade procedure

AMC-IP: version 11.2.3.2.
Note that AMC 11 software also can be used on the red AMC-IP boards after an image upgrade.
News since 11.1.3.6:

  • Added support for Recording
  • Added support for Redundancy (High Availability IP)
  • Added support for IP Dual Display
  • Added support for IP-ARIO
  • Implementation of a dummy IP station configured from AlphaPro. Can be used to stream audio to and from the exchange.
  • Multi Conference Station (MCS) Functions now supported in IP Stations
  • Improved SysLog
  • Improved MultiModule in IP
  • Improved SIPd
  • Event Handler: Enhanced command $CALL with "Listen" option.
  • Event Handler: New event trigger: 37 Feature From Idle
  • New data protocol message $C2G; allows the initiator of a group call to also receive the audio from the group call

For a complete list of bug fixes and functional changes and enhancements, see AMC-IP Release Notes
How to upgrade: AMC-IP software upgrade procedure

AlphaPro version 11.2.3.4. New features (since 11.1.3.1):

  • Event Handler: For Events with Owner Type 'StationId', it is now allowed to enter up to Phys. number 670 in the Id field
  • New function for importing user data from a .csv file
  • Added EDIO Port 5 - 10 in Serial Port Setup. Event trigger for EDIO accepts Sub-events up to 10
  • Added support for the new Recording feature. It is possible to record Point-to-Point calls, Group Calls, Simplex and Duplex conferences.
  • Added support for IP-ARIO
  • Implemented new flag for relating SIP Stations to Trunk Nodes
  • Implemented option for making group calls without pressing M-key

For a complete list of bug fixes and functional changes and enhancements, see AlphaPro release notes

AlphaPro

AlphaPro Users and Stations.jpg
AlphaPro is the programming tool for the AlphaCom exchange. AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage download this programming into the exchange. AlphaPro does not extend the features of the exchange, it fills in the appropriate tables.

AlphaPro gives the facility to program the features of the exchange off-line, and at a later stage upload this programming into the exchange. AlphaPro is actually two software programs, one FoxPro database application (the big, central window) and one C-code communication program called WACS (the small window on top).

AlphaWeb

AlphaWeb main screen.jpg
The AlphaWeb is an embedded web server running on the AlphaCom E exchange. It allows the users to log using a standard web browser such as Internet Explorer, Mozilla Firefox, Opera or Netscape to operate and manage the AlphaCom system.

Event Handler

Eventhandler.gif
The AlphaCom exchange is an intercom exchange of which the main task is to enable uni- and bi-directional speech. In order to be able to meet as many customer requirements as possible when it comes to special features an Event Handler has been implemented. The underlying idea is that by customer-programming this event handler functionality can be implemented which is not part of the standard feature list. The event handler is unique in the world of intercom. It is what gives the exchange its flexibility and makes it possible to meet most, if not all, customer requirements.

The Event Handler is based on the software concept that when the intercom functions run, they report 'events' to a part of the software called the Event Handler. The event can be described as a trigger that sets off an action in the system depending on the information entered in AlphaPro, the programming tool for the AlphaCom exchange. In this way, the Event Handler provides a powerful engineering tool for configuring system behaviour to meet requirements from customers.